Gutter Doctor

Gutters & Eavestroughs
Calgary AB T3A 0X9
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92%

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Reviews for Gutter Doctor

Average customer rating:
9.2 10 (261 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Downspouts & gutters

Great guys , great communication. Finish the job in 1 day. I would recommend this company to anyone who needs this service

Approximate cost of services:
$4,700.00
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Company Response

Fantastic to hear from you! We appreciate the kind review of Gutter Doctor's eavestroughing services.

Deborah
Deborah
0 reviews Calgary, AB
10/10

Gutter Replacement

Accepted the original quote and was advised it was 6 to 8 weeks before doing the job. They called a week after accepting the quote and came the same day and it was a Saturday. Technician Sharaf and his partner did an excellent job and were done in no time. My old gutters were vinyl, and they loaded them up in the black cart for us. Excellent service and I would recommend Gutter Doctor.

Approximate cost of services:
$1,200.00
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Company Response

Thankyou for the great review Deborah. I guess the stars aligned to get the work done sooner than expected!

Ken
Ken
2 reviews Calgary, AB
10/10

Repair of leak, install 25 ft of Drip Edge.

Barry did a good job of installing the drip edge, caulking , etc. just in time before snow fall.

Approximate cost of services:
$250.00
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Company Response

Fantastic!
Thanks for the review.

Gutter Doctor Calgary

Keith W
Keith W
1 review Calgary, AB
10/10

Replace gutters

I would highly recommend. They were Prompt, responsive and delivered on time and priced as promised.

Approximate cost of services:
$3,700.00
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Company Response

Thanks for the great review Keith.
- Gutter Doctor

Andre Buiza
Andre Buiza
0 reviews Calgary, AB
10/10

Replacement of damage gutter infront of our building

Technician was very professional and know what He is doing.Work done in about 2 hours .
I will recommend Gutter Doctor..

Approximate cost of services:
$700.00
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Company Response

thanks Andre! we do know what we are doing!

Gutter Doctor

Louise
Louise
0 reviews Calgary, AB
10/10

Service

Staff was knowledgeable, friendly, explained everything the job entailed. Did an excellent job. Would definitely use this company again.

Approximate cost of services:
$950.00
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Company Response

Very nice to hear from you Louise. We appreciate your comments and we are sure that others do too!

Private User
Private User
Private User reviews Calgary, AB
10/10

Eavestrough Cleaning

We had our eavestroughs checked and cleaned; our technician Brian was very thorough and meticulous in explaining what needed to be done and the conditions of the gutter before and after, and did the necessary cleaning very carefully by hand with a trowel and bucket. He also went above and beyond by helping trim back quite a lot of tree branches that were impeding on the gutter, and was very helpful and courteous throughout. We will definitely call the Gutter Doctor again for future cleanings and maintenance.

Approximate cost of services:
$340.00
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Company Response

Great Review! Brian is certainly a perfectionist and great tech who has been with the company for many years.

Private User
Private User
Private User reviews Calgary, AB
10/10

Gutter fixes

Barry did great work resealing gutters & seals
He worked hard in 25C heat & got the job done

Approximate cost of services:
$900.00
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Company Response

thanks for the review.

Satisfied customer
Satisfied customer
0 reviews Calgary, AB
10/10

Quick service and thorough work

Gutter doctor did an excellent job cleaning out my eavestroughs. They promptly provided an estimate and came out to do the work within a couple of days from accepting the quote. Highly recommended.

Approximate cost of services:
$600.00
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Company Response

Glad to hear this.

Thanks from the Gutter Doctor

P. Augustin
P. Augustin
2 reviews Calgary, AB
2/10

Gutter repair

The gutter resealing repair portion of the work was very overpriced. In comparing prices later for gutter resealing, Gutter Doctor was $90 per repair versus $50 per repair from the two small reputable non-commission HomeStar companies I contacted later. The house is a bungalow with a walkable roof and the work was done in summertime non-urgent conditions.

The "on site" communication was poor. The person doing the work showed up without being scheduled and did not let me know when he arrived to do the work. Shortly after starting, I noticed he was doing work and I did go out to talk to him. I expected he would let me know when he completed the work for any questions but he left without letting me know.

Sep 21, 2022

It is important for me to take the time to provide a DETAILED REPLY TO THE GUTTER DOCTOR RESPONSE. For customers like me, learning from others on websites like HomeStars and Google is very helpful.

1. For sure, I was given a price and did agree to it. AS A CUSTOMER, IT CAN BE DIFFICULT TO KNOW WHAT TO ASK FOR AND HOW TO COMPARE AT THE TIME. It was only later and after the work was done that I realized Gutter Doctor GUTTER-REPAIR WORK was very overpriced compared to two other smaller reputable non-commission firms I later contacted. The intent of this review is not to get money back but rather to provide feedback for other reviewers.
2. The two smaller reputable HomeStars companies I contacted do have liability insurance, WCB coverage, at least two year warranties and very good reviews.
3. NO, I DID NOT RECEIVE A TEXT from the technician that he was on his way to my house to do the actual work. I received a text earlier in the morning on Aug 26, 2022 at 11:15 am from the technician (refer to the TEXT PHOTO) the same day the actual work was done Hey, I can come in the next couple of days for the work. Depending on how much rain we get tomorrow. Thanks.
As you can read, there was no actual time scheduled for the work on this text.
On the morning of this text, my phone was not available and I did not check my texts until later in the day and by then the work had already been completed.
Perhaps, Gutter Doctor is CONFUSING THE SCHEDULING OF THE SITE VISIT FOR THE ESTIMATE on Aug 21, 2022 (five days before the actual work was done).
4. My wife, who was also at home, and I heard NO RINGING OF THE DOORBELL by the technician when he was done.
I was in my office in the front of the house and happened to see the technician going around the front of the attached garage after leaving from the back yard. I expected he would ring the doorbell and let me know when the work was done. After a few minutes and not hearing anything I went to the front of the garage to talk to him and he had left by that time.
I have since checked both house doorbells, front and back, and they work fine. As well, the doorbells have operated properly in the past.
5. I RECEIVED TWO EMAILS FROM A GUTTER DOCTOR CONTACT ASKING FOR FEEDBACK on Gutter Doctor work shortly after the work was done. On Aug 29, three days after the work was done, I SENT TWO EMAILS TO GUTTER DOCTOR with questions regarding the poor on site communication. (The first email was sent at 5:31 pm and a second at 5:37 pm with a few minor clarifications on the first email). I DID NOT RECEIVE A REPLY FROM GUTTER DOCTOR.
I then sent another email to Gutter Doctor two days later on Aug 31, 2022 at 6:35 pm asking if anyone was planning to reply to my previous email. AGAIN, THERE WAS NO REPLY.
A few days later, I then did reviews on HomeStars and Google. (My phone texts and emails, regarding Gutter Doctor, are available to HomeStars and Google for verification).

Approximate cost of services:
$622.00
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Company Response

You were given a price that you agreed to. You had every right to shop around if you thought it was too expensive. We do professional work. When we re-caulk a corner we do it properly by removing the old sealant, cleaning/drying/wirebrushing the area, then applying the best quality gutter caulking. You have a 2 year warranty on the corner meaning if it leaks again within 2 years we come and fix it again for free. Is this what these cheaper companies offer? Do they have liability insurance and WCB coverage to protect the customer? The technician texted you on his way to your house which you had responded to. When he was done he rang the doorbell but nobody came to the door.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gutter Doctor

We provide reliable quality home-exterior services. You can trust us to care for your property like it is our own!

GUTTER CLEANING & REPAIR
5" & 6" SEAMLESS GUTTER REPLACEMENT or INSTALLATION
FASCIA & SOFFIT REPAIR / INSTALL
SIDING REPAIR / REPLACEMENT
ROOF REPAIR / REPLACEMENT
LEAF SCREENS / GUTTER GUARDS / SNOW-STOPS / DRIP EDGE
CUSTOM CLADDING OF WINDOWS / DOORS / ETC
PROFESSIONAL SELF-REGULATING HEAT-CABLE INSTALLATION
GENERAL TROUBLESHOOTING FOR LEAKS & DRAINAGE PROBLEMS
INDUSTRIAL & COMMERCIAL LEAK REPAIRS & SOLUTIONS

WHY YOU CAN TRUST GUTTER DOCTOR:
- Over 20 years in business.
- Over 50,000 happy customers.
- 5 year warranty on installations.
- 2 year warranty on repairs.
- Trained and experienced technicians.
- Full liability insurance & WCB.
- A+ rated BBB member.
- Consumer Choice Award Winner.
- Reader’s Choice Award Winner.
- Best of Homestars Winner.
- Top Choice Award Winner.
- Best of TrustedPros Winner.
- ThreeBestRated Winner.
- Best of Calgary Winner.

Contact us and we will be glad to help!

Calgary 403-714-0711
Edmonton 780-709-6825
info@gutterdoctor.ca
www.gutterdoctor.ca

CATEGORIES
Gutters & Eavestroughs, Window & Gutter Cleaning, and Roofing
PRODUCTS
Eavestrough, downspouts, gutters, fascia, soffit, leaf screens, gutter guards, flashing, drip-edge, siding, roofing, cladding, cladding, capping, heat tape, heat cable, heat tape
SERVICES
- Installation, repairs, and cleaning of gutters and downspouts. - 5" and 6" seamless gutter - Leaf Screens / Gutter Guards - Siding - Cladding - Capping - Roofing - Fascia - Soffit - Heat cable / Heat tape
BRANDS
All brands. Wayne, Royal, Gentek, Kaycan, Alurex, ProGuard, Cedar Renditions, Lux, IKO, Malarkey, BP
STYLES
All styles
SPECIALITIES
Home exteriors
WEBSITE
https://www.gutterdoctor.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
19
PAYMENT METHOD
Cheque, eTransfer, Credit Card (1.9% fee). No cash.
LICENSES
City business license
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$139
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years workmanship for installations. 2 years workmanship for repairs. Downspouts guaranteed free running after a cleaning.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.