These guys (Trish and Arthur) came highly recommended by trusted friends and neighbours.
They were straight about the job, indicated that they will only do quality work and would not settle in cutting corners or simply doing a roof over. I know you hear that a lot, but they came through.
Hey, Arthur and his team did quality work that was even noticed by passing contractors. They removed the old shingles, layed new plywood over my old roof boards, placed new shingles, did a great job at reventing the roof and left the place so clean, I barely had to go after them.
During the whole job, Arthur was willing to provide updates on progress and suggestions for improvement. He even regularily emailed pictures of what he saw on the roof.
I have already successfully referred them to others.
No surprises.