SIS Exterior Renovations (S.I.S.)

Siding
Calgary AB T2C 1N3
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Siding
SIS Exterior Renovations (S.I.S.)
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93%

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Reviews for SIS Exterior Renovations (S.I.S.)

Average customer rating:
9.8 10 (95 reviews)

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Kari Wenz from Calgary
Kari Wenz from Calgary
3 reviews Calgary, AB
10/10

All Windows and Outside Doors Replaced

He had never heard of SIS until we went to the Home & Garden show. They were the first booth we visited but they were the most impressive after visiting several others in the show. We had 3 quotes done and although SIS was not the cheapest, we were impressed with their North Star Windows product. Kevin gave us some unique window ideas during his quote and we love every suggestion he made after they were installed. Megan arranged for Don to come out and do the final measurement and he made it work when it was convenient for us. Megan was fantastic in keeping everything organized and getting Jeff's crew ready for our installation. Jeff and his crew were great. Jeff made some additional recommendations and we’re so happy with all of them. Would we recommend SIS…absolutely (an already have)!!! They are top notch. Thanks SIS team. Kari and Gord

Approximate cost of services:
$31,000.00
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Company Response

Dear Kari and Gord,

Thank you for all of your kind words and taking the time to post your comments. We very much appreciate it as well as all of the photos that you posted - photos that show "the before" as well as "the after". Your front entrance shows a dramatic difference with the elimination of the half round glass window above the front door into a rectangular window. What a spectacular transformation!
Thank you also for recognizing the team efforts of Kevin, Megan, Don and Jeff and their crew. With this winning combination of S.I.S. staff, there is over 50 years of windows and doors installation and manufacturing expertise. We are also grateful for all of your recommendations to your friends. Thank you again.

Donna from Calgary
Donna from Calgary
2 reviews Calgary, AB
10/10

Windows

Felt confident and trusting in choosing SIS to replace 3 major windows by the prompt and very knowledgable Leo in sales. With his expertise and the exceptional crew led by Don who made sure
every detail was handled to 100% satisfaction I am very happy with this product and installation and have no hesitation recommending SIS.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Donna for your writing your review and for recommending S.I.S. to others. Both Leo and Don have many years of experience in both window and door manufacturing as well as installation. We hope to serve you again in the future!

Cathie from Calgary
Cathie from Calgary
1 review Calgary, AB
10/10

window replacement

I love my new windows!! Ryan and Billy are fantastic installers. They were professional, polite, neat and clean and finished the job before the stated time to be done. I would highly recommend requesting these 2 for your job.

Approximate cost of services:
$5,500.00
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Company Response

Thank you Cathie for taking time to write a review about us in HomeStars! We appreciate your comments and are glad you are pleased with your experience with us and the end result.

tanner from Calgary
tanner from Calgary
2 reviews Calgary, AB
0/10

window renovation

I had SIS come in to replace all the windows in my place Last summer. Through out the time they did not clean left nails on hardwood floors. Metal pieces all over the yard. Tried to double dip on extras on cost. To top it off they did not seal a window properly and my hardwood floors is wrecked due to water leakage. I recommend you to not hire this company. You can call me for reassurance at 4038270291 I'm happy to tell you about another customers experience which was worst than mine.

Approximate cost of services:
$14,000.00
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Company Response

Hi Tanner,
Thank you for posting your review and giving us the opportunity to remedy this situation to your satisfaction as well as to let future customers know that we do care about completing each job according to industry standards and building codes (at minimum). We are sorry that the experience that you had with your window installation project did not go as smoothly as expected.
In regards to the service issue that you are experiencing, we take all of our requests for service very seriously and always respond to them in a timely fashion. We did receive the voice mail that you left on Thursday evening (April 30th) in our after hours mailbox and our Service Department then contacted you at 9:00 am Friday morning (May 1st). This was the first indication to us that there may be a service issue with one of your windows and we, of course, will have any issue related to our work rectified as soon as possible.
The clean up issues that you mentioned (metal pieces and nails) have been brought to the attention of the crew that was working on your home, as of course our aim is never to cause any damage to the homes' of our customers.
The double dipping that you refer to was in regards to extra work that was done repairing and completing the extensive water damaged wood framing on your house. We of course, always repair and replace water damaged wood framing (wood rot & mouldy wood) and reseal the building envelope before and during the installation of any new windows, doors and siding to ensure the integrity of your home against any water leakage.
S.I.S. is a Renomark renovator, a Window Wise Certified installer and has been in business in Calgary for 24 years. What this means is that we stand behind our work with a five year workmanship warranty and will take care of any service issues that arise in a timely fashion as soon as we are notified of them. Once again, thank you for the opportunity to respond to your concerns and remedy any issues related to our work.

Teri from Airdrie
Teri from Airdrie
1 review Airdrie, AB
10/10

Patio Door Installation

I needed a new patio door and called S.I.S. Their customer service was excellent throughout the entire process and the quality of work and the product was just as great! On the day of install, the worker was here on time and after the door was installed, the workspace outside was left immaculate. I highly recommend S.I.S and I am very happy that I chose them!

Approximate cost of services:
$2,000.00
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Company Response

Thank you Teri for your review. We appreciate your time taken to write about your experiences with us. Ryan and Bill are very professional installers and are very conscious about keeping a clean and tidy work area both during and after the installation. We hope to serve you again in the future!

Marilyn & Ken from Calgary
Marilyn & Ken from Calgary
1 review Calgary, AB
10/10

Back Patio Sliding Door

We have used SIS before and now our patio door needed replacing. We called SIS and again Leo came out, did some measurements and gave us a quote on a very nice keyed patio door with screen. It was ordered and we were called about installation dates, and how long it would take to remove the old patio doors and install the new ones etc. Well the same fellows who were here before came again to install the new doors. They were on time, and had the job done in the time they said which was 3/4 of a day. I was amazed at how fast and how good the workmanship was. They were very nice and had everything cleaned up and restored to it's original shape before they left. The quote they gave us was bang on.....would use them again :)

Approximate cost of services:
$2,100.00
What could this company do to improve their services?
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Company Response

Thank you Marilyn and Ken for your time spent in posting a review about us. Leo has a wealth of experience and knowledge in the world of window and door renovations and our crews are also very knowledgeable and have been with us for many years. We are glad that you are pleased with the experience and the results.

Ron from Calgary
Ron from Calgary
1 review Calgary, AB
10/10

WIndow Installation

We had two old wooden windows replaced with new vinyl windows. I visited the store and found it clean and very efficient. The staff were super friendly and helpful. The installation went perfect. Everything was as promised and the windows are great.

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
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Company Response

Thank you Ron for all of your comments. We appreciate your time in writing down your thoughts and experiences with us and look forward to serving you again in the future.

Cathy from Calgary
Cathy from Calgary
1 review Calgary, AB
10/10

Egress windows

From the first contact, to the finished work the people were efficient,respectful and very professional. The work was perfect and they took care to keep the work area tidy AAA+++

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
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Company Response

Thank you Cathy for taking time to write a review. We appreciate it very much and are happy that you are pleased with our people and our service.

R Craig from Calgary
R Craig from Calgary
1 review Calgary, AB
10/10

Windows & Siding

Great service, attention to detail and follow up. Learned a lot by visiting their showroom. Had the house stripped to the cladding then installed new wrap, insulation, siding, soffit, fascia and evestough. Also had 17 large windows replaced and aluminum clad. Very pleased with the results. Greatly updated a 1953 house in a redeveloping area of the city.

Approximate cost of services:
$35,000.00
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Company Response

Thank you R. Craig for taking time to submit a review about us to HomeStars. In your project, we used "insert" style windows so that we could preserve all of the original 1950's casing around the inside of the windows. Your entire home exterior renovation project looks fabulous and we are glad that you are pleased with the results!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about SIS Exterior Renovations (S.I.S.)

SIS Exterior Renovations is celebrating 26 years serving Calgary, Okotoks and surrounding communities! We specialize in professional, quality exterior renovations including vinyl windows, metal clad windows and wood windows replacements; steel doors, fiberglass doors and wood doors replacements; vinyl siding and James Hardie fiber cement siding replacements; soffit, fascia and eaves trough; roofing replacements; and stucco, stone and brick installations . Please note that S.I.S. is an "Elite Preferred Installer" of James Hardie siding products. From single family homes to multi-family condominiums and apartment buildings, no renovation is too small or too large for our expertise and superior workmanship.

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Residential window replacements (North Star Windows), door replacements (North Star and Portatec Doors), siding (including James Hardie and vinyl siding - Royal, Kaycan and Mitten), soffit, fascia, stone, stucco (Adex), roll shutters service (Talius) and wood framing.
SERVICES
Exterior renovations, including windows, doors, siding, stone, stucco, soffit, fascia replacement and roll shutters service (Talius), wood framing of additions, single and multi family homes and commercial buildings.
BRANDS
North Star Windows and Doors, Portatec Doors, Talius Roll Shutters, S.I.S. is an Elite Preferred installer of James Hardie siding products. Royal, Kaycan and Mitten siding.
STYLES
Wide selection of styles. Our Portatec Doors come prefinished.
SPECIALITIES
Complete Exterior Renovations Specialists, Exterior remodeling & finishing, wood framing additions.
WEBSITE
http://www.sisltd.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, Mastercard, Cheque or Cash
LICENSES
The City of Calgary Business License, Government of Alberta License.
MEMBERSHIPS
Window Wise Certified Dealer, Calgary Region Home Builders Association, RenoMark Renovator
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$600.00 +
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Workmanship Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.