Double Diamond Duct Cleaning

Duct Cleaning
Bowmanville ON L1C 2H1
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Duct Cleaning
Double Diamond Duct Cleaning
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Reviews for Double Diamond Duct Cleaning

Average customer rating:
9.8 10 (226 reviews)

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Rick from Markham
Rick from Markham
1 review Markham, ON
8/10

Duct Cleaning

Although my 1st appt was rescheduled (not by choice) and my 2nd appt was delayed (again, not by choice), Mike and his son were very professional and the job was done well and thoroughly. No upselling at all. Thanks Mike.

Approximate cost of services:
$180.00
0 of 1 people found this review helpful.
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Company Response

Hi Rick,

Thank you for your review. The punctuality of our staff is very important to us as we understand that people live very busy lives these days. We can confidently say that we make 99% of our appointments on time and the odd time we may not, would be due to reasons beyond our control. It is a service type of business which results in traveling time being disrupted or a unforeseen mechanical breakdown and so forth. We apologize for any inconvenience that this may have caused you and we greatly appreciate your patience and understanding on this matter, thank you so very much. We're glad that you appreciated the quality of our cleaning process and the pride that we showed in our work. The way we train and educate our staff is clearly reflected in their on site conduct. Thanks again for taking the time to write your review. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

leo from Bowmanville
leo from Bowmanville
1 review Bowmanville, ON
10/10

duct cleaning

I found this company excellent in their service mike was very friendly, I didn't realize how dirty our duct work was, horrible dust and dirt that was in the ducts until he showed us all the stuff before he started and showed us after. he cleaned out every-thing. mike did and excellent job and would refer the company to my family and friends and very reasonably priced Leo

Approximate cost of services:
$150.00
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Company Response

Hi Leo,

Thank you for taking the time to write this review. Our commitment to excellence is evident in our work. Showing the customers before and after always makes a huge positive impression. Having the proper equipment and well trained technicians who are very informative, punctual, and polite, is why we have a long list of satisfied customers. Thanks again for referring our service to your friends and family, a referral is the greatest compliment. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

mark from Oshawa
mark from Oshawa
2 reviews Oshawa, ON
10/10

cleaning

Very professional from start to finish. Was able to see how filthy my air system. I thought it would be dirty but never expected to see the piles of hair and dust that ii did. Before they began, and was very curious to see how clean they could possibly reach in and catch everything. Minutes later Mike showed me the same vent that looked spotless! very happy with the air filter he had with him so had one installed. after a couple weeks of having this service my asthma no longer bothers me in the morning. Likely added years to my life in the process. Just amazing.

Approximate cost of services:
$350.00
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Company Response

Hi Mark, thank you for your time in writing this great review as it helps generate new customers. It's always nice to hear that our duct cleaning service made a difference in your indoor air quality and that you noticed reduced allergy symptoms for your asthma. Also, I'm glad you mentioned how curious you were about our cleaning process after we did the initial inspection (before) of your homes main trunk lines.Like I have mentioned before in other responses to Homestars reviews, getting the customer involved in our process by inspecting his or hers homes air duct system before and after so they can see the results for themselves. This is one of the best things we do to convince the customer that the air duct system is being cleaned properly. " Seeing Is Believing" ! Have a great day and thanks for the positive review. ( View our cleaning process on our website or YouTube...Double Diamond duct cleaning process.)

Rob and Kerry from Whitby
Rob and Kerry from Whitby
1 review Whitby, ON
10/10

Duct Cleaning

My husband and I were very pleased with this service. We had researched companies and found this company was the most professional with fantastic ratings! We were able to see the ducts before, during and after and they explained what they were doing as they did it! We would highly recommend this company!

Approximate cost of services:
$240.00
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Company Response

Hi Rob and Kerry, thanks for taking the time to write your review on our duct cleaning service. We're glad you researched other duct cleaning companies and decided to choose us. We encourage other potential customers to do the same. Check their website first ... do they use truckmounted supervac units, air whips at 240 PSI, do they flush out all the secondary and main trunk lines of the entire homes air duct system, are the technicians fully trained and experienced...these are just some of the basic needs for a good,proper, professional job. Don't be swayed by low priced offers or even the higher priced companies. Our goal has always been from day one, to provide our customers with the best service at the best rates. Again "Seeing Is Believing" is our best quality control method. Thanks for your great review. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Jen from Ajax
Jen from Ajax
1 review Ajax, ON
9/10

Duct Cleaning

Great job, very professional and I recommended him to my neighbours. Would calls him again for Duct Cleaning services! His prices are very reasonable and he was very knowledgeable bout his service!

Approximate cost of services:
$300.00
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Company Response

Hi Jen, we greatly appreciate your feedback and even more any referrals that you may have passed along. Their is no greater compliment then that! Reviews like yours are some of the reasons that keep our staff and management very proud to be part of this company. Thank you for your review and we will see you next time you need our service. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Lorie from Oshawa
Lorie from Oshawa
1 review Oshawa, ON
10/10

Duct Cleaning

I met Mike at the Oshawa Home and Garden Show and he was very professional and provided lots of information. My sister Sheelagh and I live beside each other, and he came out to our homes the same afternoon and did a great job for both of us! Thanks so much Mike - excellent service!

Approximate cost of services:
$200.00
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Company Response

Hi Lorie, thank you for the dual endorsement, its good to know that you were impressed and satisfied with the service provided by the Double Diamond Air Duct Cleaning team. Through home shows,Homestars reviews and our web site, the general public can learn how to avoid being taken advantage of by the fly by night operations that plague our industry. Thanks again for the praise from you and your sister. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Michelle from Oshawa
Michelle from Oshawa
3 reviews Oshawa, ON
10/10

Duct Cleaning

I saw the Double Diamond truck in my area and decided to give them a call for a quote. I spoke to Mike and he gave me a lot of great information about the service and was able to fit me in very quickly. Mike took the time to explain everything that he would be doing and showed me what the ducts looked like before and after, such an outstanding job. I would highly recommend his company.

Approximate cost of services:
$300.00
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Company Response

Hi Michelle, thank you for taking the time to write a review on your experience with us. We pride ourselves in having knowledgeable staff that is both polite and courteous. Once again by inspecting the main trunk lines of the homes air duct system with the customer,and showing them how dirty the system is and then showing the results of our cleaning process, (before and after) really makes a lasting impression on them. "Seeing Is Believing" is the best way to prove our process works. We have a very high referral rate and reviews like yours are why we are so successful in this type of business. Thank you for the kind words. Have a great day. ( View our video on our website or YouTube...Double Diamond Duct Cleaning process.)

Sheelagh from Oshawa
Sheelagh from Oshawa
1 review Oshawa, ON
10/10

Duct Cleaning

My sister and I met Mike at the Oshawa Home Show -- Mike did a great job and explained everything as he went along. I don't know if our home had ever had the ducts cleaned before so the before and after was dramatic! Thanks Mike.

Approximate cost of services:
$280.00
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Company Response

Hi Sheelagh, thanks for the review. I'm glad to hear that you appreciated some of the traits that we have built our business on. It's very important that we educate our customers on the proper techniques for cleaning their homes air duct systems, and by showing them the before and after helps prove our point. Through education and reviews like yours, potential customers will see what to look for when choosing a duct cleaning company to clean their air duct systems. Thank you for your time in sharing your experience and thoughts on our quality service done at a very reasonable price! Have a great day.

Jeff from Pickering
Jeff from Pickering
1 review Pickering, ON
9/10

Duct and Furnace Cleaning

Very happy with the friendly service of the father and son professional team that cleaned our furnace and ducts. They showed us a video of the 'whip' in one of our returns and constantly invited us to view mirrors showing the before and after of various returns/ducts. They explain the process and benefits without pushing products or services. Very happy and recommended this company to my parents

Approximate cost of services:
$260.00
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Company Response

Hi Jeff, thanks for taking some time to write a review on our service. It's good to know that you appreciate our " Proof Of Work " quality control program. Getting the customer to view the duct work before and after verifies that our cleaning process was done to their satisfaction. Seeing is believing is the best proof that the job was done right! Thanks again for the great review and the referral to do your parents home, have a great day.

Tom from Courtice
Tom from Courtice
1 review Courtice, ON
10/10

Duct,A.C. and Furnace Cleaning

Had not had the Ducts,A.C. or Furnace properly cleaned for many years. Mike and Kyle did a great job and explained all their work.We noticed an immediate difference in the sound and performance of the Furnace that evening.

Approximate cost of services:
$280.24
1 of 1 people found this review helpful.
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Company Response

Hello Tom, thank you very much for your review. As I have mentioned before, doing a good job cleaning the ducts is only part of what is expected of us. Educating and explaining the duct cleaning process to make sure that you, as our customer, understand what we are doing in your home. I'm glad to hear that our service has improved your furnace and duct work air flow or efficiency. This is just one of many great benefits of having your duct work professionally cleaned. Added benefits include less dusting, improved indoor air quality, helps reduce allergy symptoms, and lowers your heating and cooling cost. We use state of the art equipment combined with effective cleaning tactics to attain those optimal results. Thanks again for sharing your experience and satisfaction with our work, have a great day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Double Diamond Duct Cleaning

Double Diamond Air Duct Cleaning has been successfully operating for 18 years and serves the Durham region, GTA and surrounding areas. We handle all aspects of residential, commercial and industrial HVAC duct cleaning. From our inception, we have always ensured that quality has been the focal point of our business, building a highly credible reputation for exceptional service throughout the industry. All of our work is performed by highly trained experienced technicians that are put through a rigorous training program before being allowed into the field, thus ensuring nothing but professional service and results coupled with an excellent work ethic and a genuine care & concern for the customers' property. We use state of the art equipment, combined with effective cleaning tactics to attain those optimal results. We pride ourselves in being air system cleaning specialists and a member of the Better Business Bureau with an exceptional A+ rating.

Award Winning Service

Customer satisfaction is extremely important to our success. this becomes evident with a high volume of customers being either repeat clients or referrals. Our customers have shown their satisfaction year after year as we have been voted the Readers Choice Award winner twice as the best air duct cleaners in this category. We use high powered vacuum trucks and state of the art equipment with an effective cleaning process to attain optimal results. Our uniformed technicians are always polite, highly knowledgeable in the indoor air quality industry and are fully insured and bonded to give our customers additional peace of mind. We promise that you will get award winning service, first time, every time. Try us once and you too will be telling your family and friends about our exceptional air duct cleaning service and will never again look for another duct cleaning company.

Proof of Work

Your satisfaction is airtight guaranteed with our indoor air quality control program. We provide a visual or digital camera inspection of the existing air duct conditions with the customer present and after the work has been completed to validate right before your eyes that the duct cleaning process was done to your complete satisfaction. It is important to note that very few companies will offer their customers an inspection service so they can see what the ducts are holding before the work begins, and what they look like after the service is finished. A huge red flag concerning the quality of work they would conduct should go up if the company you are speaking to about air duct cleaning does not provide this very important inspection service. We do it every time, and it's free! Seeing is believing is how we satisfy our customers, and we even offer free photos of your ducts, both before and after, so you know the job has been done right.

We Do Not Telemarket


Double Diamond Air Duct Cleaning does not engage in any form of unsolicited telemarketing practices. We never have, and we never will. We will never use a third party to conduct telemarketing either. If you receive any unsolicited phone offers for air duct cleaning services from anyone claiming to be affiliated with, or employed by Double Diamond Air Duct Cleaning, be forewarned - they are not who they claim to be. Furthermore, we, along with other reputable air duct cleaning firms, are taking steps to eradicate these telemarketers, and appreciate your patience while we work to put and end to these irritating and false practices.

CATEGORIES
Duct Cleaning
PRODUCTS
High Efficiency Air Filtration Systems, UV Air Purification System, Whole House Humidifiers, HEPA Filtration Units
SERVICES
Residential/Commercial/Industrial air duct cleaning, dryer vent cleanings, mold and bacteria control, furnace cleaning, coil cleanings, central vac cleanings
WEBSITE
https://www.doublediamondduct.ca/
YEAR ESTABLISHED
1995
PAYMENT METHOD
Visa, Mastercard, Cheques, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.