Mr. Electric of GTA West

We appreciate the great review and are glad to learn that you were impressed with Adrian's honesty and patience. All of our electricians are trained to provide exceptional service with the goal of exceeding our customers expectations. We look forward to working for you again!

Thank you Ms Fung for leaving such a positive review of our electrician, Glenn. All of our staff take pleasure in representing Mr Electric with excellence and professionalism. We are happy to hear that Glenn exemplified this. Please let us know if we can be of any help in the future. Have a wonderful day!

We are so pleased that our team - Glenn in particular - met and exceeded your expectations with our service. We work hard to ensure that our customers are not only satisfied, but pleased with our service. We look forward to hearing from you again in the future. Thank you so much for your positive review. Have a wonderful day!

Thank you for taking the time to post your review. We work hard to exceed our customer's expectations and are pleased that you were satisfied with our work. We know that we are not the cheapest but we stand by our work and strive to get it right the first time!

Thank you Carol for the review of such a positive experience! Our technicians' professionalism and expertise is proof to their hard work in weekly training and a genuine desire to give our customers the very best service possible.
As our motto indicates, it was our sincere pleasure to provide you with "Expert Electrical Service".
We hope to hear from you in the future should the need arise.
Have a wonderful day!

Thank you Gianni for your positive review of our company! We strive to go that extra mile with our customers and we love to hear when our technicians and office staff have gone above and beyond to meet our customer's expectations. We look forward to hearing from you again should the need arise.
Have a great day!

Hello and thank you for taking the time to write a review. We are pleased that our team exceeded your expectations and we are glad that you will refer us to anyone in need of quality electrical work.

We appreciate your feedback. All of our electricians take pride in their work and we are pleased to learn that Mr. Electric was the only electrical contractor that was able to diagnose and repair your power problem. We look forward to working for you again!

ELECTRICAL WORK NOT DONE TO ESA CODES AND STANDARDS IS UNSAFE, ILLEGAL AND ENDS UP COSTING MORE $$$$$
Mr. Electric GTA West is a licensed contractor with the Electrical Safety Authority (ESA) and complies with ESA codes and standards for all electrical work that we do. The issues that were discovered at your house when our electrician was diagnosing the electrical problem were unsafe and required immediate repair – is it possible to put a dollar value on your family’s safety?

We would like to clarify a few items that were noted:
As a Licensed Electrical Contractor with the Electrical Safety Authority (ESA) we are responsible to comply with the following - Section 4(1): Duties of an Electrical Contractor: Applicable Laws:
“ An electrical contractor shall ensure that all electrical work is carried out in accordance with all applicable laws, including the Electrical Safety Code and the laws relating to health and safety, employment standards, consumer protection and business practices. The province’s safety system also relies on truthful behaviour from the electrical profession. The system relies on electrical contractors following the rules set out in the Ontario Electrical Safety Code, which includes following Code rules for how an electrical installation is done, and taking out permits and applying for inspections where required. Failure to keep proper records, or failure to take out permits where required, means that electrical work may not be known to the regulator and defects that can potentially cause serious harm to persons or property may not be detected.”

At the time of our visit, you were advised that your existing electrical system did not meet ESA Codes and Standards. You signed a work order giving authorization to our electrician to proceed with diagnosing the problem. Our electrician George, spent several hours at your house diagnosing the problem with the electrical wiring yet only billed you for the minimum diagnostic charge when he was asked to leave. George gave you some options for these repairs but you chose to decline these options. You were advised, prior to George leaving your property that your existing electrical system was UNSAFE and that we were required to report this issue to the ESA. Your reply was to "go ahead and call the ESA".
It is obvious that the previous “contractor” did not comply with ESA codes and standards. The kitchen was wired with reverse polarity; and there were multiple junction boxes buried in the ceiling and in drywall mud; and some had exposed wiring as there were no covers on the boxes. Our rates reflect our cost of doing business by maintaining proper licensing, hiring licensed electricians to complete the work and guaranteeing all electrical work that we do.

We are so pleased that our team - Glenn in particular - met and exceeded your expectations with our service. We work hard to ensure that our customers are not only satisfied, but pleased with our service. We look forward to hearing from you again in the future. Thank you so much for your positive review. Have a wonderful day!