Convertible Heating And Air Conditioning

I had to replace my dying 13 year old furnace a month ago and I came across this great company. I got to deal with Marnie, the General Manager, and the experience was very pleasant. I had no heat in the house and she managed to pay me a visit on the same day.
The deal she presented me with was the best in town (I had called half a dozen companies before) price-wise and warranty-wise. and I got my Goodman 95%-efficient w/ DC motor & Dual-stage installed the following day!
Thanks Marnie
Emmanuel

Convertible Heating and Air gave me a great quote and did a super job installing my American Standard Central Air Conditioner. They were honest and direct about prices and information. They did the job in about 3 hours and left no mess.

I live in an older home in Toronto and needed to replace my oil tank and furnace and convert to gas. A friend had used Convertible Heating and Air to replace a furnace and she recommended them to me. Convertible made this transition from oil to gas easy. They were reasonably priced, friendly, helpful and the work they did was of high quality. They workers were professional and highly knowledgable and did good work because that's who they are and they wouldn't have it any other way. This is a family owned business and it was a pleasure to work with them. When the gas inspector came to review the work before turning on the gas he remarked "these guys did a really good job. Some will just do what's easiest but you can tell these guys took care." I highly recommend this company.

Very satisfied. More than satisfied in fact. Workmanship was absoltulely incredible. They helped me immensely through the Eco-energy audit to satisfaction in installation. I cannot endorse Convertible Heating & Air Conditioning Inc. enough. Words fail me for their professional competency. Truly exemplary and exceptional.

Convertible was the lowest of 4 quotes I received, and was also recommended by a family member. The salesman was knowledgable and easy to deal with. They installed a hi-eff American Standard furnace and 14 SEER Goodman A/C.

The two installers did an OK job, but I had to talk them into installing the intake pipe as specified in the contract. It should have been no big deal - they would have had to replace the existing exhaust anyways with the "white" PVC pipe. Instead they used the old exhaust as the new intake.

The thermostat supplied was for a single stage burner (the furnace has a 2-stage) and although this is not really a big deal when I called later they wanted big bucks to upgrade, with trade. I bought my own 2-stage thermo from Lowes for less.

They did an OK job for a good price, it's been running well for a year now, but I feel a bit slighted they tried to save $50 on the thermostat and extra work on the intake vent. Insist on a 2-stage heat thermo - your furnace will warm your house faster when cranking the heat.

We prevously used Convertible Air five years ago at our last address in Don Mills. They installed our air conditioner then and did a great job.

This job was more complicated as our house had an older plenum and it was uncertain if that too would have to be replaced. Marnie (the manager) came out and examined it and spoke to her technicians. She quoted us on both outcomes. She gave us a fair price either way.

Luckily, they were able to work with our existing plenum and we were very happy with the result. Marnie kept her word about the deal, and her staff were clean, professional, and communicated issues well with us and the head office.

I should add that other companies did not consider using our existing plenum and suggested we get a 2.5 ton air conditioner. In actuality, a 2 ton one was sufficient for our size house and less expensive.

We were very happy with all our dealings with this company. Thanks.

Seven years ago we needed to replace our A/C. We contacted Convertible Air for an estimate. We were very impressed with Marnie who was extremely knowledgeable and professional. She explained how the system works and what A/C would be suitable. We felt we could trust her to do the best for us. This year we decided it was time to replace our very old furnace. Without hesitation we contacted Convertible Air and met with Marnie. She explained thoroughly the various energy rebates and quoted a great price. Dealing with her was such a pleasure. Our furnace was replaced smoothly and the staff were friendly and courteous. Everything was handled to perfection. We couldn't be happier with the result. I highly recommend Convertible Air...thanks for your great service!

Ed the salesman who came in to do the estimate was the most honest and best salesman I have ever met. He was friendly and professional, but most importantly was honest. We knew we had found the right people to install our new furnace.

Dealing with people on the phone was easy and pleasant. The actual installation was done within the time that was estimated and it was done well and was professional.

Having received a quote which seemed much too high from another firm, I decided to call Convertible based on their advertised low prices (although they were so low I thought there must be a catch). I then found this Homestars Review site before my meeting with Convertible, and became uneasy about the company based on the harshness of some of the negative reviews. However, I went ahead with the meeting and asked Marnie Amodeo, their general manager & salesperson, about each of the posted negatives, as well as the low advertised prices vs. her higher quote, and found her responses to be open and reasonable. I also called at random several of the customers from the list of 50 references which she provided and found them to be very positive, so much so that I asked three of these customers whether they were related to the owners of the company (all assured me they were not and, based on the quality of our conversations, I believe them).

Bottom line, the Convertible quote was much more reasonable and better value than the competition and we decided to go ahead. The installers (Danny and Roger) were considerate and professional and showed a great work ethic, staying focussed on the job for 11 hours on a cold day in the middle of winter, taking care to see that the old equipment was removed cleanly and the new American Standard units were installed properly and running right.

Also, Ms. Amodeo was very helpful in explaining the various available rebates and in responding to any questions both before and after the installation. I delayed posting this review until August to be able to comment on the performance of the new A/C unit, which we did not start-up until early July due the slow arrival of this summer. Pleased to report that the A/C is running as quietly and effectively as the furnace did in the winter. Overall, a very positive experience – we’re happy to recommend Convertible.

Flooded my basement, unplugged my freezer losing hundreds in food. My house insurance was cancelled and the new policy tripled. Furnace currently not functioning and they refuse to service it. They left me high and dry! I have never been treated so poorly in my life. PLEASE don't give them your business! I am now forced to sue them in small claims court. Don't make the same mistake we did.