Ottawa General Contractors

As I mentioned in a previous review I was quite satisfied with the workmanship and attentiveness of the OGC team.

The project had been closed for several weeks when I noticed a flaw that I had overlooked when I did a final inspection. When I pointed this out, OGC did an incredible job correcting the problem and did so in a short period of time. Excellent customer service!

OGC did an excellent job renovating our kitchen. It was completed on time, which is amazing considering the supply chain challenges many companies encounter. It was very well managed by the Project Manager (Murad), who responded to all our concerns promptly and professionally. Shout out to Jason and Adam, who really brought the project to completion. Thanks very much for your hard work and your dedication.

We hired OGC to do a major renovation of our home (complete gut of main floor, all new plumbing, electrical, HVAC, as well as new exterior siding).

We are overall happy with the work completed. One of the thing we are very satisfied with the design team which provided us with an amazing new floor plan!

However, there were several delays and concerns regarding communication within the OGC team which were eventually resolves after voicing our concerns/discontented about the situation. We had delays in our project, the 3 months project lasted 5 months. Some materials were delayed due to covid which was unavoidable, but some of the delays were due to miscommunication among the OGC team. In addition, we had many change orders which could have been avoided should communication from the team been better from the beginning.

Ramy was a professional project manager who ensured our project was completed effectively. He was very responsive, quick to try to resolve issues.

Reem our selection material coordinator, she was professional and provided great suggestion for our finishes!

Oliver came to fix some imperfections in our flooring, he did some good work! He was very knowledgeable.

Murad was professional. He explained to us OGCs warranty process, he also made sure we were satisfied with the work completed. Murad has been quick to return our message regarding issues we had, that are still under warranty, and has been quick with sending trades to get the issue fixed.

We appreciate the professionalism of OGC and we are satisfied with our new finished space.

Steve & Karine

OGC rebuild my house in. 2019. This year I found some little stuff needed to be fixed. I left message to OGC to seek for help. One day after the email sent, Murad, the warranty manager contacted me by email for more details. After replied to him, Murad called me to discuss every details and explained the warranty scope. In this day, Murad called my several time to confirm every details. Finally he tried best to arrange Oliver to come in next day. Oliver came earlier as scheduled, and fixed everything in one day. Murad and Oliver is very helpful and I will recommend OGC to my friends.

Found a floor defect after the the final punch list. Murad was very quick to schedule the repair and Oliver was able to make a seamless repair the following day.

We love our new kitchen. From OGC sales, design and project management to the subcontractors they hired, it was quality and professional service. Bi-weekly email surveys and regular site visits from OGC quality control added a welcome extra layer of communication, accountability and reassurance. We would gladly recommend OGC for home reno projects.

This project had a lot of unforeseen complications and situations that could have been avoided. However, OGC went above and beyond at times to ensure that we were completely happy and satisfied with the end result. The new verandah looks fantastic. A special thank you to Andrew J. and John.

OGC oversaw a nearly complete gut of the first and second floor. While I have a few quibbles about some of the work, overall very happy. But the benefit with a bigger company is that they honour the warranty work, so less time spent arguing.

We had our bathroom gutted with new pipes and everything. Recently some of the wall hooks were pulling away from the walls and the paint in some areas was having issues. I emailed OGC to see if this could be fixed. I was within my 1 year warranty period that these sorts of things fall into so Donald was sent over a few days later to fix things up. Donald did a great job and even patched up an issue he noticed with the ceiling. Very happy with Donald's work and the bathroom looks great again.

I want to notify the pretty hood job Oliver has accomplished I my home, after the completion of the renovation to fix some imperfections.
Thank you Oliver I really appreciate your professionalism.

Continue your good job!!!

P. S. This review concerned only Oliver for now.