Ottawa General Contractors

We hired OGC to do a major renovation of our home (complete gut of main floor, all new plumbing, electrical, HVAC, as well as new exterior siding).

We are overall happy with the work completed. One of the thing we are very satisfied with the design team which provided us with an amazing new floor plan!

However, there were several delays and concerns regarding communication within the OGC team which were eventually resolves after voicing our concerns/discontented about the situation. We had delays in our project, the 3 months project lasted 5 months. Some materials were delayed due to covid which was unavoidable, but some of the delays were due to miscommunication among the OGC team. In addition, we had many change orders which could have been avoided should communication from the team been better from the beginning.

Ramy was a professional project manager who ensured our project was completed effectively. He was very responsive, quick to try to resolve issues.

Reem our selection material coordinator, she was professional and provided great suggestion for our finishes!

Oliver came to fix some imperfections in our flooring, he did some good work! He was very knowledgeable.

Murad was professional. He explained to us OGCs warranty process, he also made sure we were satisfied with the work completed. Murad has been quick to return our message regarding issues we had, that are still under warranty, and has been quick with sending trades to get the issue fixed.

We appreciate the professionalism of OGC and we are satisfied with our new finished space.

Steve & Karine

OGC rebuild my house in. 2019. This year I found some little stuff needed to be fixed. I left message to OGC to seek for help. One day after the email sent, Murad, the warranty manager contacted me by email for more details. After replied to him, Murad called me to discuss every details and explained the warranty scope. In this day, Murad called my several time to confirm every details. Finally he tried best to arrange Oliver to come in next day. Oliver came earlier as scheduled, and fixed everything in one day. Murad and Oliver is very helpful and I will recommend OGC to my friends.

Found a floor defect after the the final punch list. Murad was very quick to schedule the repair and Oliver was able to make a seamless repair the following day.

We love our new kitchen. From OGC sales, design and project management to the subcontractors they hired, it was quality and professional service. Bi-weekly email surveys and regular site visits from OGC quality control added a welcome extra layer of communication, accountability and reassurance. We would gladly recommend OGC for home reno projects.

This project had a lot of unforeseen complications and situations that could have been avoided. However, OGC went above and beyond at times to ensure that we were completely happy and satisfied with the end result. The new verandah looks fantastic. A special thank you to Andrew J. and John.

OGC oversaw a nearly complete gut of the first and second floor. While I have a few quibbles about some of the work, overall very happy. But the benefit with a bigger company is that they honour the warranty work, so less time spent arguing.

We had our bathroom gutted with new pipes and everything. Recently some of the wall hooks were pulling away from the walls and the paint in some areas was having issues. I emailed OGC to see if this could be fixed. I was within my 1 year warranty period that these sorts of things fall into so Donald was sent over a few days later to fix things up. Donald did a great job and even patched up an issue he noticed with the ceiling. Very happy with Donald's work and the bathroom looks great again.

I want to notify the pretty hood job Oliver has accomplished I my home, after the completion of the renovation to fix some imperfections.
Thank you Oliver I really appreciate your professionalism.

Continue your good job!!!

P. S. This review concerned only Oliver for now.

OGC have done an extraordinary job both around the quality of the renovation they performed at my residential home and standing firmly behind their work. Murad Driver was particularly professional in the interactions we had following the work, was easy to speak to and ,most importantly, made sure we were satisfied with the work. Thanks OGC and Murad for the excellent work. I will highly recommend working with them in any big or small project.

We recently had approximately 1000 sq. ft. of our basement finished by OGC. This consisted of a living room, dry kitchen with cabinetry, bedroom, vanity, walk in closet, and bathroom c/w shower. When the plans came to life, we were very pleased with the results. The completed rooms are very attractive and exactly what we wanted. The company provided excellent materials and workmanship. The project was completed quickly, efficiently, and quite in line with the original schedule. All of the office and operations staff at OGC have been professional and extremely pleasant. As well, the contractors and sub-contractors managed by OGC were all friendly and accommodating while in our home. As with any such project, there were a few minor warranty repairs and adjustments required, which were all completed rapidly and to our satisfaction. Even now, a few years after completion, Murad and OGC management promptly responded to a few minor issues reported. We would not hesitate to recommend OGC to anyone requiring minor or major construction services to their home. They certainly are construction specialists. Our experience has been very positive, and we are extremely satisfied with our new finished space.

Rick and Judy Makinen