All Can Services

Elvis definitely knows his job but he lacks good etiquette, customer service and respect for his client. He doesn't believe his client can ask him questions; very rude and abrupt. He was well behind schedule.

Thank you Elvis for your prompt and professional service. After a leak on the roof I called Elvis of All Can Services. He immediately come and explained the issue well in detail with leaking valley. I had a great experience from quotation to job completion. Elvis is very honest and reliable. I will use them again without a doubt.

Thank you VERY much Elvis for a great contractor experience and top quality job. You delivered exactly what you promised, completed the job early and left our property clean with no garden damage. The photos you provided of our completed roof were an unexpected value add. I have already raved about All-Can Services to my friends!

I had a problem missing shingles on my roof . Had a few companies come over with no one giving me a quote for repairs because they assume nothing was wrong. Found a roof repair number on the corner of my street. I called and spoke with Elvis Elvis and his crew came to my home. Upon fixing it he noticed expose wood in a dangerous area on the roof where water always settles that would cost major $$$$ to repair if it enter into my home. Immediately he recommended a fix and options in the future as well that will saved me thousands of dollars in the long run. He explained everything with professionalism, patience and kindness to my family. I would not hesitate to recommend his business to my neighbors, friends and family. Thank you Elvis and All-Can services Crew

Another small repair completed! Had an issue with our porch roof and eaves again, in a different place. Elvis came out within a day or so, and it's all fixed. Elvis is great to work with a goes out of his way to accommodate his customers.

I had a problem with a leaky corner eavestrough for some time. Had a few companies come over with no long term success. Found Elvis on a YouTube video (first video when searching "eavestrough leak") and had him come to my house. Upon fixing it he noticed a butchered shingle job on a section done by my previous roofer. Immediately he recommended a fix that would have saved me thousands of dollars in the long run. He explained everything with patience and I would not hesitate for a second to recommend him to my neighbours, friends and family. Thank you Elvis.

A large number of shingles were torn off after a storm Allcan was one of the only companies willing to come to my rescue. Not only did he come on a Saturday, he was also 3 times less than some of the other quotes I got. Not only did he replace the shingles that came off, he also checked and replaced others that were loose. Following that, he also hammered in my eaves that were loose. I am very happy with the work and service and would not hesitate to recommend Elvis.

BUYER BEWARE: All-Can Services may do an okay job on your roof installation but they will NOT back their warranty if you develop a problem later on.
This is what happened to us when we used All-Can Services in February 2013 to install a new flat roof. The service given at that time was very professional and efficient. We were impressed with the work, the price ($8000) and the 15 year warranty that no other roofing company was offering. Now we know why he was offering it - he had no intention of ever honouring it.
Everything was fine until last month, January 2014 when we noticed a leak in two places - our bedroom ceiling at the back of the house and also in the living room ceiling at the front. My husband called Elvis and there was a text exchange where Elvis apologized for not replying to his call, saying he had been sick and maybe a shingle had been torn off by an animal (he did not put in new shingles, only the new flat roof) or we have a damming problem because the eavestrough is full of ice and snow so the water (from the melting snow) had no where to go. Either seemed plausible but we are not roofing experts, can't get up there on a ladder ourselves to inspect and we have a 15 year warranty on the work he did on the flat roof so I have been calling him for the last 3 weeks, leaving messages and texts asking when he can come to inspect our roof. If it is in fact a problem with the flat roof I would expect his warranty to kick in. If he found it was due to another issue such as the old shingles or the damming, we would have liked to have worked with him to have the problem fixed. However, Elvis refuses to answer my calls or texts so basically our 15 year warranty on an $8,000 job is completely USELESS. If I had known this was going to happen, I gladly would have paid out far more money to a larger, reputable company who would honour the warranty and at least come out to the house to inspect the problem. I am extremely disappointed and in fact disgusted with the way Elvis has chosen to handle this issue. All he had to do was follow through and come and inspect the roof and either honour the warranty or tell us if it was due to another issue (and therefore the warranty wouldn't come into play). The very least he could have done was answer my call and tell me (for whatever reason) that he wasn't going to come. I am shocked by his lack of professionalism. I know in his industry repuation and word of mouth is paramount to the company's success, especially with a one-man show like Elvis. I will be telling the real estate agent who recommended him to me not to recommend him to anyone else. I wish I didn't recommend him to our neighbours, including Andrew who wrote the review on Feb. 3rd. Elvis, you should know that this city is small and the world of roofing service contractors is even smaller. Word of mouth means everything. My advice to you is to be professional and stand by your work. If a client develops a leak after you installed their roof, have the decency to come and inspect it and honour the warranty.
I am also going to contact the Better Business Bureau and file a complaint. Consumers need to be aware and warned about people like you.

I understand that my review is biased as an unsatisfied customer but I will try to be as objective as possible. This work was done at the end of last year but it has taken me a while to getting to write this review. Most of my house has a flat roof which was completely re-done a year earlier by another roofing company. They did an excellent job but at the time I chose not do the top sloped part of our roof (front and back slope) as fixing the flat part of our roof had already been expensive enough. What prompted us to look into fixing the sloped part this past October was that we were getting a bit of a leak through our closet door by the front of the house. I received two quotes, one from the other roofing company and the other from All-Can and Elvis, who came recommended by our neighbours who had used him over the past year as well and came highly recommended. His quote came in a few thousand dollars cheaper than the other roofing company. I spoke with Elvis and told him the reason why we were looking to fix the top of the roof was because of the leak. He walked me through his quote. I asked him specifically if I needed to put down an water/ice shield membrane and he said that I didn't need it but that he would be happy to put it down for more money. I trusted his advice and this was my first mistake. Once I gave the go ahead to All-Can, Elvis came in and quickly proceeded with the job. The job took Elvis and his crew only one day. When I got home from work that day I noticed that there were nails and some debris left on the driveway. I gave Elvis a call and he told me that it was just some leftover stuff and for me to throw it away myself. It was probably a few weeks later when we had another severe rain storm that we noticed that water was still leaking through the closet door. My first call was to the other roofing company as I thought to myself that the top sloped roof and that there was no way the leak could be coming from there. Jason (the owner from the other roofing company) took my call and as I explained the situation to him he assured me that it was not his flat roof that was to blame. I told him that I had just fixed the top roof and didn't think it was that but he made an appointment with me to come over and take a look. After I called him, I called Elvis at All-Can and explained the situation to him. He was immediately defensive and said that there was no chance that the leak could be coming from the section of the roof that he just fixed. I asked him to see if he could come take a look but he said that there was no way he was driving back out to see me as he was sure that it was not his fault. The following weekend, the other roofing company came out and he went up to the flat roof to take a look. The first thing Jason noticed was that there was still A LOT of debris and nails that had not been cleaned up by Elvis and his crew. I know that this was from Elvis as I had been up there a few weeks before Elvis had done the job and the area was free of nails and debris. He made some measurements and showed me that it was highly unlikely that the leak was coming from the flat roof as the leak was not under the flat area. He proved this to me by asking for my hose and with me up on the roof with him he sprayed water all over the flat section for about 20 minutes (I know, a waste of water). He then went up to the area that Elvis had fixed and started to notice a few things. The first was which Elvis hadn't used a water/ice shield membrane. Jason said that based on the slope of my roof, I needed that type of membrane as there would be ice/snow buildup. In fact, he said that the shingle manufacturer required an water/ice membrane for that pitch of slope in order to honour the warranty of the shingles. The second thing that he noticed was that none of the nails that were used by Elvis for the vents were sealed with caulk. Finally, he noticed that that the o-ring on the base of our furnace vent was not sealed properly and that the shingles around the vent were not placed down properly. He mentioned that most roofers would have asked if that vent was still in use and if not it would have been capped off. If it was, then it would have been checked and re-sealed when the new shingles were laid down around it. Neither of which Elvis did or mentioned. Of course, the leak turned out to be because of this lack of seal around the o-ring of the furnace vent. When I tried to call Elvis to explain the situation, he did not pick up his phone or return my call. I called many times, left him a few voicemails and texted him as well (as he mentioned this was his preferred method of communication). ELVIS NEVER RETURNED ANY OF MY CALLS/TEXT MESSAGES. To me, a company/person shows their true colours when there is an issue that needs to be resolved. Elvis did so by choosing not to return any of my messages. At the end of the day, we just wanted it fixed and used the other roofing company who had gone above and beyond what he had to do for us by coming out and assessing the situation, showing he was not at fault, and finding out where the leak had come from. We had the whole front slope of the roof re-done, this time with the proper water/ice membrane and a new layer of shingles. I paid the same amount the second time around just to do the front slope properly. I apologize for this long review but I just wanted to be as thorough as possible and share my experiences with this company. I would never ever recommend them to family/friends/neighbours.

Elvis was prompt, professional and honest. Thank you Elvis for a job well done. Scaling an icy roof in the dead of winter for a reasonable price, enough said. Would definitely recommend Elvis to anyone with a roofing issue.