- Approximate cost of services:
- $9,000.00
- Company Response
Thanks Greg, word of mouth is very powerful! We appreciate you taking the time to submit a review for us.
Thanks Greg, word of mouth is very powerful! We appreciate you taking the time to submit a review for us.
Thank you for the review Trevor! We are one of the few companies in Alberta that offer free VIDEO estimates. Like you mentioned, most companies do their estimates via satellite measurements now, takes the personal touch out of the estimate.
Hi Greg, thanks for the review. We appreciate your understanding for the delay in getting started. Weather does prove to be tricky in this city, and when we get a bad streak, it just snowballs our production because we are so busy. Thanks again for choosing Guns N Hoses! (We love Guns N Roses too).
So great to hear Trevor, thanks! We really appreciate the feedback!
Thanks for choosing Guns N Hoses, and for the review Lorrie! We really appreciate the feedback!
Hi Andy, thanks so much for your review! I'd just like to clarify one thing, we never ask for a deposit on any of our jobs. Payment is only due upon completion of work. If you had more than one service done with us, then we may have asked for payment for the work that was completed, but we do not take deposits for work that has not been done. I do apologize that you were not given notice when the work was going to commence. Normally our project manager calls when the materials are going to be delivered, and then the crew boss calls the day before they will be working. I will follow up with them for sure. Thanks again for taking the time to give your opinion. If I can be of any assistance to you, please call me at the office. Tricia Arsenault, Owner/Managing Director.
Thank you very much for your kind words Trung! Please let us know if there is anything else we can help you with. Tricia Arsenault, Owner/Managing Director
Thank you for the comments. Please be assured that we do honor the $100 referral bonus every single time. If you would like to email me directly and let me know who it was you referred, I will take a look at their contract and see if they listed you as a referral, if it was not written down on their contract, we would not have had any way to know about the referral in the office. Regardless, I will of course still honor the referral bonus and send you your cheque. We do try to get back to our clients within 24 hours, so I apologize for the delay. Yes, we have grown over the years, every successful company should. It is a sure sign that we will be around for many many years to come, we are not a fly by night company. We have hired more support staff to help accommodate this growth, so we are trying very hard to keep up with the demand. There is a reason you referred us and that you called us back for a second property. If you would still like a quote from us, please let me know and I will get someone out there this week for you. We do offer discounts for repeat clients. My direct email address is tricia@gnhroofing.ca
Thank you,
Tricia Arsenault, Owner
Re-single Roof + Eaves troughs
Thank you so much for the kind words and the referral!! It is because of clients like you that make our business so successful. We really do strive for 100% customer satisfaction, and it is always so nice to hear that we are doing a great job, so thanks!!