Pods Moving & Storage

Moving & Storage
Mississauga ON L5S 1J6
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HomeStars
Moving & Storage
Pods Moving & Storage
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69%

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Reviews by rating (past 12 months)

Reviews for Pods Moving & Storage

Average customer rating:
8.3 10 (34 reviews)

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Donna Gordon Zuckerman from North York
Donna Gordon Zuckerman from North York
8 reviews Toronto, ON
10/10

Seasonal Storage

I am so thrilled that I found about PODS Moving and Storage. I have been using this company for the past 3 years to store my patio furniture, pool equipment and bicycles over the winter months. I use this facility every season for approximately 9 consecutive months. From the time that I first called them, and each and every time that I have called them, the customer service and pricing has been excellent. The staff are extremely knowledgeable and the POD arrives on schedule and in super clean condition. The drop off of the POD and the pick up of the POD is stress free. I am thoroughly pleased with my experience with this company. I must say that Lauren is terrific to work with. I look forward to continuing our long term association. Thank you PODS!

Approximate cost of services:
$2,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for sharing your experience and for choosing PODS for the 4th year in a row. We value your business and will continue to provide you with the highest level of customer service.
Thank you,
Local PODS Team

Rodica  from Toronto
Rodica from Toronto
11 reviews Toronto, ON
10/10

Storage, delivery and pick up

I moved from a big house to a condo and I had a lot of stuff to put in storage. After a thorough research I opted for PODS and couldn't be more happier.  Everything, from the first phone call to to the POD pick up works like a very well oiled machine. The organization and professionalism of the staff at all levels it is simply unmatched. I have the things in storage and a couple of times I needed the POD delivered and picked up at my place. I dealt with different people at the time of the scheduling, calls, and delivery drivers.  Every single one did an excellent job, in the office they went overboard to accommodate my special timing needs on one instance , their timing is impeccable, always as established, drivers call to let know when they are close, courteous and polite. They are absolutely awesome and would not thing of using anyone else.  I talked about PODS with everyone I know and will recommend without hesitation. A very pleasant experience.  Thank you so much.

Approximate cost of services:
$135.00
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Debra from Toronto
Debra from Toronto
1 review Milton, ON
10/10

Moving and Storage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My experience was great not one problem. PODS caught a mistake in the storage location and called me to get clarification and change location. They were excellent at calling to say they were running behind and update me on pickup/drop off times. Soooo appreciated. Most companies would just let you sit and wait. I found this respectful and professional and will only use PODS in the future because of that. I will always recommend PODS to others.

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for your feedback. One of the most common failures in customer service is lack of communication so we make it a priority to keep our customers informed through the whole moving process. We are glad to see this hasn't gone unnoticed.

Dave from Toronto
Dave from Toronto
1 review Old Toronto, ON
10/10

6 months of storage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The driver was very courteous and well mannered, very professional and did an excellent job.. made using PODS a pleasant experience. Lucas was also very thorough in servicing my requests. I´m very happy with PODS experience and would highly recommend to others. Please commend the driver for such excellent service.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for your feedback. We truly appreciate hearing from our customers and we are so glad to hear that our staff provided you with excellent service throughout your entire PODS experience.

Sandra Finkelstein from Thornhill
Sandra Finkelstein from Thornhill
1 review Thornhill, ON
10/10

Charity donation of POD

Kidz2Kidz in partnership with First Service Brokers Ltd. approached POD Moving & Storage of Mississauga to assist with an drive to collect gently used sports and leisure equipment to be given to children and families in need. POD readily offered their services and 'donated' the use of a POD for nearly 2 months so that we could hold the equipment until it was donated to the respective organizations and camp (Big Brothers Big SIsters of Peel, Variety Village and Camp Solelim). It was a pleasure dealing with POD Moving & Storage. I highly recommend them for their level of service, punctuality, professionalism and caring. This company is a true reflection of a corporate citizen that wants to make a difference in the community. Thank you POD Moving & Storage for being part of this year's drive for Kidz2Kidz and their respective recipients.

Approximate cost of services:
$11.00
0 of 1 people found this review helpful.
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Company Response

Working with Kidz2Kidz and First Service Brokers Ltd. to support their drive to collect sporting equipment was a great opportunity to help children in our local communities get out and play! As an important part of childhood, sporting and leisure activities help foster healthy personal development; one of the best gifts to offer a child.

PODS is pleased to hear the event was a success and that our team provided such a high standard of service. Thank you for taking the time to share your experience and review our service with others. We look forward to working together again in the future!

Beverley from Burlington
Beverley from Burlington
1 review Burlington, ON
10/10

Moving from Oakville to Burlington

I have got to tell you, I flew blind on this whole PODS adventure as an option for moving my family. There are no words to describe how thrilled I am that I chose this route, and specifically your organization to test this new approach. We have moved many times and will do again....closing both the sale and purchase on the same day was extremely stressful. Thankfully I chose PODS! Aside from the immaculate unit itself, the service provided by both you and the team in the office as well as the guys on site has been exemplary and I both applaud and thank you! We will be moving again in about a year and you will definitely hear from me again. I am also mentioning PODS when I tell my story of my move, to everyone I speak to. I am also a licensed real estate agent and will be recommending you to all the agents in our office.

Approximate cost of services:
$1,500.00
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Company Response

You are very welcome! At PODS, we are happy to provide a stress-free alternative to traditional moving and storage options; and are delighted to hear our service worked well for you and your family. Staggered closing and/or purchase dates can often be of concern during the moving process, and PODS is the perfect solution. Our GTA Team makes every effort to deliver not only clean containers, but to provide a positive customer experience. Your kind words, review and referrals are appreciated; we look forward to hearing from you again.

Fabian Passmore from Ajax
Fabian Passmore from Ajax
3 reviews Ajax, ON
10/10

Yard Sale For A Cure Event

PODS have supported us for years by providing pods to store items for our yard sale. They are so professional and friendly and have always done a great job. We recommend them when ever we can to our clients and have heard from many on how pleased they are with their service. Keep up the great work!

Approximate cost of services:
$0.00
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Company Response

PODS is a proud supporter of Yard Sale for The Cure; It is always rewarding to partner with groups like the Canadian Breast Cancer Foundation and Re/Max to help raise money for a good cause! We are happy our service helped support your successful event, and look forward to working together in the future. Thank you for taking the time to share this with us.

Matt Dratva from Scarborough
Matt Dratva from Scarborough
2 reviews Scarborough, ON
10/10

Moving

I would just like to say how extremely pleased I was with the service and whole experience with PODS....from the delivery/p-up, email communications, telephone reminders and the truck drivers and sales Rep. They were all professional and pleasant to deal with. And the remote control for the POD and handling structure was REALLY impressive. I can bet a few engineers spent some hours designing that!
Thanks again!

Approximate cost of services:
$500.00
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Company Response

Thank you; it is so nice to hear that PODS provided a pleasant moving experience every step of the way. We definitely rely on great staff to help support our customers. PODzilla, our lift-system, ensures containers stay as level as possible during drop-off & pick-up, and is super cool! Thanks again for sharing!

Christine from Markham
Christine from Markham
1 review Markham, ON
10/10

Storage

From start to finish PODS was amazing - Information & service was great. We were given a 3 hour window the night before and punctuality of drivers was awesome - they actually called when on their way to our house. Rep Lindsay Johnson was very helpful and informative, answered emails very very promptly - Great experience !!

Approximate cost of services:
$800.00
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Company Response

We are so pleased to hear that your experience with PODS was a positive one throughout. From our Customer Care Representatives to our Drivers, PODS' staff constantly strives to provide informative, timely, and friendly local customer service. Thank you for taking the time to share with us!

neal prabhu in Toronto
neal prabhu in Toronto
3 reviews Toronto, ON
10/10

empty house to pod - storage - and delivery to new home

love the fact that you can have international or local support with several ways to have things addressed from scheduling and calculations to street permit coordination by phone, email, online or in person. Great service....thanks Lauren from the Toronto office.

Approximate cost of services:
$500.00
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Company Response

Moving can be a busy time, and at PODS we want to support our customers during this process; Offering local service is one way we build that support system. We are happy to hear everything went smoothly. Thank you for the great feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pods Moving & Storage

At PODS we offer our customers a variety of moving and storage solutions. Whether you are looking for temporary onsite storage, long term storage at one of our indoor Storage centre, local or long distance moves or any combination thereof; PODS has the answer.
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