Firemen Movers

Moving & Storage
Toronto ON M9W 5C8
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Reviews for Firemen Movers

Average customer rating:
9.7 10 (445 reviews)

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karl in North york
karl in North york
3 reviews North York, ON
10/10

small quick move of gym equipment

excellent service. clean and very courteous. delivered excatly what they promised. made sure everything was packaged properly and handled with extreme care. I would use them everytime I need moving service in future.
highly recommendable

Approximate cost of services:
$500.00
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Company Response

Karl;
Thank you for your recommendation. We look forward to working with you again in the future. It was our pleasure to work with you.

Doug Harper
Firemen Movers

Patrick in Toronto
Patrick in Toronto
4 reviews Toronto, ON
10/10

Moving

Having moved a few times in the last ten years, I have become acquainted with several moving companies that operate in the city of Toronto, and Firemen Movers is, by far, the most professional company you will find at a competitive price. Lorne responded to my initial call promptly, he came to the house and gave me a no-nonsense quote at my convenience, and he was always on-call to answer all of my questions. On moving day, the team arrived early and brought a second truck, just in case, at no extra charge! Andrew led the team of movers, who were courteous, efficient, and careful. Not a single item was broken. The cost of the move matched the estimate exactly, so there were no surprises. I would highly recommend this company. You won't be disappointed.

Approximate cost of services:
$2,000.00
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Company Response

Hi Patrick;

Thank you for taking the time to comment about your move. We are happy that we were able to meet your expectations and that there were no unpleasant surprises. We will pass along your kind words to Andrew and his team - as we know we're only as good as our guys.

Lorne Babiuk

Blanka in Etobicoke
Blanka in Etobicoke
4 reviews Etobicoke, ON
10/10

Move on July 7, 2011

Firemen Movers did a great job moving us from a 1,000 square feet , 2 bedroom apartment (ground floor) to a new condo of a comparable size (2 bedroom & a den – 19th floor). They delivered boxes, did an estimate, and recommended an earlier start time because of an elevator booking in the new building.

The three guys were fast and efficient, furniture wrapped properly,, runners were put everywhere (condo has brand new hardwood floors). Also very pleasant and professional, actually made the move as enjoyable as a move can get. It was a warm day, and the distance between the parking area and the elevator in the new building almost 60 m. The whole thing took almost seven hours of hard work on their part. For the amount of work the price was reasonable, including some boxes, and our deposit was properly deducted. They will loan two wardrobe boxes, and take back unused boxes purchased from them. We were very happy with everything, even more so when we learned that someone had to cancel their elevator booking the same day because their movers did not show up. And after having read some of the "moving disaster" stories other people have written on other moving companies. That way my biggest worry of the day was about getting our cat in her carrier in the morning, to take her for boarding for the day, but that worked out quite nicely, too! ?

The only concern at the beginning was a bit of a difficulty getting in touch with their office by e-mail, but it was explained to us that their office was moving at that time. But once we had a cell number of one of the owners, there were no problems.

Definitely recommended!

Approximate cost of services:
$1,300.00
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Company Response

Hi Blanka;
We are very happy that we were able to make your moving day as enjoyable as possible; we know it can be very stressful (not only for you but for your cat as well).

We wish you all the best in your new home.

Doug Harper
Firemen Movers

Stewcast in Toronto
Stewcast in Toronto
2 reviews Toronto, ON
10/10

Toronto to Guelph

4 Guys two trucks
One Long Day
Tom and his crew were troopers and never complained once!
It was hot and stuff was heavy, but the guys did a great job with only one splinter damaged to show for it.
My family was relieved that the fireman movers took care of our stuff and us.
Highly recommended to anyone looking for a REPUTABLE MOVING COMPANY!

Approximate cost of services:
$1,700.00
What could this company do to improve their services?
If the crew isn't all off-duty fireman, you should say so up front. Introduce the team to your clients, so we all know your names.
Any advice to offer fellow homeowners facing a similar project?
Trust the Fireman movers to treat you right, but don't be afraid to ask for something if you need it; they're open to it!
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Company Response

Good Morning Stewcast;
Thanks for your great recommendation and feedback. It is important that our clients are fully aware of their crew's names and please note this is something that we will ensure is done moving forward.

We are Firemen Movers wish you all the best in your new home!

Tanya in Oakville
Tanya in Oakville
1 review Oakville, ON
10/10

They moved my belongings from a 4 bedroom house to another house

I hired Firemen Movers because I wanted a reliable, organized, strong crew to do my large move, and that is what I experienced that day. I had 8 couches, 3 sets of dining room tables and chairs, several large dressers. They wrapped all of my property to protect it and packed it very neatly in the truck to make use of the truck so that I wouldn't have to rent a second truck which would be an extra expense. The day of the move was the last big snow storm in March 2011. They shovelled my driveway and lightened the mood with good spirits even though it was a long difficult day. They were amazing, and I will be hiring them again for my next move

Approximate cost of services:
$2,500.00
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Company Response

Hi Tanya;
We are very happy that we met what you were looking for in a moving company. The crews always do their best to ensure that the day goes as smoothly and easily as possible.
We will pass along your comments to your team - they're a great group of guys.

Thanks again,
Doug Harper
Firemen Movers Inc

susybee
susybee
10 reviews Hamilton, ON
10/10

moving from Toronto to Hamilton

After both my parents passed away I was faced with the daunting task of dealing with the estate and selling/moving from the family home. I have heard horror stories about dishonest moving companies so was very worried I too would run into a bad situation. I read about the Fireman movers in a business profile and the positive reviews I found made me believe this was the company that would do the job right. And did they ever.

The move was yesterday and despite the pouring rain, I can honestly say it was a terric day and almost, dare I say it, fun. Admitedly I was hyper-organised and had moved a lot of the smaller stuff to my new home over the weeks ahead but even still, Tom and his crew were friendly and helpful and respectful of my antique furniture and other posessions. It was quick and efficient and seemingly a breeze at both locations. We were done by 3:30 and not only was I presented with a little gift from them as an appreciation of my business, but the bill came in much less than quoted - I've NEVER heard of that with a moving company before!

I have nothing but rave reviews for everyone at Fireman movers, from the owners and support staff to the crew and others behind the scenes, these are gret people who deserve business driven their way.

Approximate cost of services:
$2,000.00
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Company Response

Hi Susannah;
Thank you for your kind words and the great effort you put into your moving day. As I mentioned to you on the phone, when the crew came back to the shop they said what a great time they had working with you - and how organized you were!
Thanks again for taking the time to write your review - we greatly appreciate it.

Doug Harper
Firemen Movers Inc.

Peter in Etobicoke
Peter in Etobicoke
1 review ETOBICOKE, ON
10/10

moved 3 bedroom house

The 3 guys did a great job in moving my Mom. We liked their professional attitude, care, and the fact they were on time & moved the contents in a safe mannor & did not waste time doing so

Approximate cost of services:
$1,200.00
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Company Response

Peter;

Thank for your the opportunity to work with you and your family. It was a pleasure and we appreciate your kind words.

Firemen Movers

Neil P / Toronto
Neil P / Toronto
4 reviews HOLLAND LANDING, ON
10/10

Movers

I came across Firemen Movers by chance when researching movers online.

Well, So far I've used FM for 4 moves.. 2 office moves and 2 home moves and I've always been 100% happy. Their crew is on-time, friendly and courteous. I was initially very nervous with my office move as I had a lot of sensitive electronics - but they came through without any incident. Any items that were loose or unpackaged were wrapped in moving blankets with care.

What can I say, I've used Firemen Movers on four occasions and it's always been fantastic. Need I say more? They're my movers for life. No hassle, no B/S, they're a company you can trust.

I'd recommend them to anyone who wants to take the stress out of their move.

Cheers!

Neil

Approximate cost of services:
$650.00
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Company Response

Neil;

It is always a pleasure working with you and we greatly appreciate your continued business, recommendations and kind words!

Doug
Firemen Movers

Brigitte at Yonge & Bloor
Brigitte at Yonge & Bloor
1 review TORONTO, ON
10/10

Moving

The two movers were extremely professional, quick and friendly. They arrived on time for the move and timed things perfectly to show up at my new apartment in time to use the booked elevator. All my possessions were treated with great care -- nothing was damaged. I will absolutely use Firemen Movers again.

Approximate cost of services:
$800.00
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Company Response

Hi Brigitte;

Thank you for taking the time to write about your experience with Firemen Movers. We also need to thank you for assisting us on your day by being extremely organized and prepared. Together we made a great team.

Thanks again and all the best in your new home.

Andrea in Toronto
Andrea in Toronto
1 review Toronto, ON
1/10

Large move of high end furniture and packing

We hired Firemen movers on a last minute move. They were very accommodating in their availability. The team was strong and worked fairly efficiently. Having said this, two items were broken the day of the move and now that we are beginning to unpack the rest of our items, we are finding that many more were broken. An entire day was dedicated to packing the breakables and so we find it unacceptable to have such a high breakage rate. A professional moving company such as the Firemen Movers should have the knowledge and resources to pack valuables.

Approximate cost of services:
$4,000.00
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Company Response

Dear Andrea,

Thank you for providing your valuable comments on your move with us. We know that our customers rely on us to provide excellent stress-free moving and packing services, but it is disappointing to read that we did not live up to your expectations. It is the high level of service that includes carefully wrapping and packing household contents that our customers have come to expect from us and that has made Firemen Movers one of the leading moving companies Toronto.

In this situation we were contacted on very short notice, during our busiest time of month, to complete a move for a large home in the Bridle Path whose contents were going to auction. Neither Firemen Movers nor the client had seen the contents of the home prior to the move so it was very difficult to plan appropriately for the packing services that were required. Once on-site we informed the client that many of the items in this home were of a very high value and that the majority should be professionally crated to be moved properly. We were instructed to the best we could as the move had to be completed on extremely short notice and professional crating was not an option. Firemen Movers did pack as many boxes as possible, and we did this in the same professional manner that we do all of our packing jobs for which we have had no complaints.

Due to the size of this move and the short notice involved we recommended to the client that they secure an additional truck from a secondary moving company. It was this company that moved all of the boxes in question. As a result, given the lack of proper crating, the number of companies involved and the length of time between when the move occurred and the notice of damage, we do not feel this is a fair critique of the level of service we provided. We at Firemen Movers stand by the work we performed on this move and feel that we helped these clients through a very short notice, complex move at months end.

Scott Irvine
Co-Owner
Firemen Movers Inc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Firemen Movers

Residential and Commercial Moving and Storage, Packing and Unpacking Services. As professional Firefighters, each day we rely on a commitment to teamwork, safety and integrity to provide our communities with emergency services when they need them most. Applying these same principles to the Residential Moving Industry has allowed us to ...
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