Done Right Roofing Ltd

Done Right was prompt with an estimate and did a nice job with the roof installation. This was a winter installation and they keep me up to date about any weather-related scheduling. The communication was great and they were quick to address any minor hiccups that came along. I didn't have anything to worry about.

I was extremely impressed by the professionalism of Done Right Roofing; from the initial estimate to the clean up after the roof installment! I did a lot of research into different companies before requesting estimates as I have heard many horror stories about roofers and roofing companies in general, but Done Right Roofing surpassed any and all expectations I had! The staff were all very friendly, professional and helpful which made my experience one worth bragging about!

Done right roofing exceeded all my expectations. I wasnt looking for the cheapest estimate, My home is important to me and I care about who does work on it. I dont mind paying a little more for top quality work. They explained that they would give me exactly what I was paying for which is exceptional workmanship, quality and service. They delivered as promised in all areas. Their company is so organized from start to finish, very thorough communication from the estimator to the office staff and crew. Outstanding work Done Right Roofing!!!!!!

“I had my roof replaced by Done Right this past summer and the crew I was given was great. They got the job done on time and left my yard was left as clean as before they did the work. I have children that play in the yard, so this was a big priority for me. The staff in the office made sure my request was given to the field and the project manager Chase, made sure it was followed through. He introduced himself to me prior to in the install and really gave me confidence in the crew. Excellent communication. I’m really pleased with my new roof and have already recommended this company to a close friend in need of a roof! Thanks again."

Hello,

Thank you very much for the great and fast work on the roof! You guys are awesome & we would recomend you to our friends and family.

Thanks Again,
C. Holgate

Just a quick note to say thank you for the excellent service and work that was done on our roof.

We had fast and efficient service done and the men that were here were very honest and reliable.

Great craftsmanship and the work done resulted in big savings to us.

We were originally looking at a new roof, however your people made some wonderful suggestions saving us money and time.

Thanks again to all.

Done Right handled this job very well, from the initial visit and quote, to installation, to inspection, to second inspection!

The price quoted was exactly what we paid in the end. Their quote was similar to others, if not a bit less.

The crew working on the roof included one or two new workers, but the head roofer was quite competent and the job was done well.

We installed a Solatube 10" round "skylight" for an interior bathroom, and Done Right willingly cut a hole in the roof so that I could install it while they were working, and they incorporated it into the job, doing all the exterior flashing, etc. (Had it shipped by bus from www.LightCoSolar.com in Edmonton a couple of days before.)

A day after everything was done and final inspection was completed, we were surprised by another visit from another inspector. He is hired by Done Right, but doesn't know who worked on the job. He carefully inspected everything to ensure that it was done correctly.

Some aspects of the job could have been better, but it was done by humans who took pride in the quality of their work, and worked extra to ensure that we were happy with the result.

I couldn't expect more from anyone!

So, we are pleased with the work, and don't hesitate to recommend them to others.

Done Right Roofing provided top-notch customer service, right from the moment I contacted the office to request a quote. Our quote was completed quickly and we were given a detailed, itemized quote, something we did not receive from other companies. The sales representative returned my calls quickly and no question seemed too silly to ask! We had heard horror stories of incorrect skylight installation and this was of upmost concern to us. Done Right has a skylight specialist who was incredibly knowledgeable and ensured our skylights were installed properly. In addition, our roofing project was a little more complicated than we anticipated because of our inner city location, with our house surrounded by hydro wires. The installers had to carry the roofing materials up a ladder since they could not be dropped on the roof via crane. The installers arrived promptly as scheduled and completed the job within the estimated time. They were very respectful of our home and yard and took great care to clean up after the project was finished. Furthermore, the administration staff at Done Right were courteous and professional. Any time we had a phone conversation, the staff would promptly send an email afterwards so there was a written record of items discussed. Office staff kept up abreast of drop off dates of materials, accomodated our need to reschedule the project and ensured our customer satisfaction. I have nothing but great things to say about this company! Renovations can be stressful but Done Right made this renovation project stress-free. I wish more home renovation companies provided their level of expertise and customer service.

We recently had our old shingles replaced with new Malarkey Legacy Shingles. We are so very pleased with the service that we received from Darcy when he came out for the estimate - all of our questions and concerns were answered. Darcy provided us with the information on a couple of products that we were interested in and the decision was made. Install date was set. The girls in the office took our concerns into consideration when arranging for the shingle and disposal bin delivery.. Mike and the crew showed up when promised and 3 days later the job was done. Job site was cleaned up and you would never know that they were there. We are so very pleased with the professional service from everyone - we will recommend Done Right Roofing to anyone that is in need of a new roof.

Dave and Mary Anne Sharpe

The company is very professional. They responded to every question before and after the roof installation. The roof was done fast and everything was clean when the crew left. I would choose them again.