Done Right Roofing Ltd

Done Right Roofing provided top-notch customer service, right from the moment I contacted the office to request a quote. Our quote was completed quickly and we were given a detailed, itemized quote, something we did not receive from other companies. The sales representative returned my calls quickly and no question seemed too silly to ask! We had heard horror stories of incorrect skylight installation and this was of upmost concern to us. Done Right has a skylight specialist who was incredibly knowledgeable and ensured our skylights were installed properly. In addition, our roofing project was a little more complicated than we anticipated because of our inner city location, with our house surrounded by hydro wires. The installers had to carry the roofing materials up a ladder since they could not be dropped on the roof via crane. The installers arrived promptly as scheduled and completed the job within the estimated time. They were very respectful of our home and yard and took great care to clean up after the project was finished. Furthermore, the administration staff at Done Right were courteous and professional. Any time we had a phone conversation, the staff would promptly send an email afterwards so there was a written record of items discussed. Office staff kept up abreast of drop off dates of materials, accomodated our need to reschedule the project and ensured our customer satisfaction. I have nothing but great things to say about this company! Renovations can be stressful but Done Right made this renovation project stress-free. I wish more home renovation companies provided their level of expertise and customer service.