Ptr Carpentry Inc.

Carpenters
Burlington ON L7N 2M3
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Ptr Carpentry Inc.
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93%

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Reviews for Ptr Carpentry Inc.

Average customer rating:
10 10 (249 reviews)

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John & Elizabeth
John & Elizabeth
23 reviews Toronto, ON
10/10

Floor Leveling

Once again Paul and the awesome crew from PTR did a fantastic job for us. Paul not only works for you he works with you, any changes along the way were no problem for Paul. He is a master in his field of carpentry, providing the best solutions for a secure and level structure. If your doing renovations take great care in assessing the structure which all your finishes will sit on. I strongly encourage everyone to follow PTR on Facebook and see job by job the great work they do. Thanks again Paul and the great guys from PTR!!! So one morning during the work I slept in (Paul starts right on time, 8am, all the time) by 920 I went to check on things, Paul had gone to pick up lumber. The old structure Paul had uncovered was under sized and without question new lumber was installed giving us a strong and safe floor. This is the kind of work you get with Paul, ABOVE AND BEYOND!

Approximate cost of services:
$5,500.00
0 of 1 people found this review helpful.
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Company Response

Thank you again for taking the time to write a review John. I would also like to thank you for your repeat business. It means a lot to us at PTR Carpentry when a customer only considers us for their structural projects. I also know that when customers like you take the time to share their experiences on HomeStars, it helps future customers decide the best tradespeople to use for their projects.
We look forward to working with you again in the future and wish you the best of luck with the rest of the job. Paul

John & Elizabeth
John & Elizabeth
23 reviews Toronto, ON
10/10

Stairs

If your reading this now STOP, and just call Paul. There's no more research to do, no more worries about a contractors honesty or experience as you've found the best, put your mind at ease and leave your home in Paul's hands. I was lucky enough to find PTR here on Homestars and could not be happier. He is busy, because the good guys always are, so make sure your calling now. You can find pics of all his amazing work on Facebook, and it's impressive. The communication with Paul is fantastic he knows his trade and how to approach every situation, and he's an all round great guy, with an amazing personality. I'm not sure how I would have found anyone to do this kind of quality work at very competitive prices. Thank you Paul and the great crew at PTR!!!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Nothing, maybe a clone of Paul so he could do even more fantastic work.
Any advice to offer fellow homeowners facing a similar project?
Hire PTR, work out a schedule with Paul and don't let anyone else do the work, you will not regret it.
0 of 1 people found this review helpful.
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Company Response

Thank you so much for this great review John, it was a pleasure working with you again. It is always appreciated when customers take the time to write such kind words and we hope that it is these words that steer future customers in the right direction when planning their renovation projects. we look forward to working with you again soon. Paul.

Sean Hawkins from Toronto
Sean Hawkins from Toronto
3 reviews Toronto, ON
10/10

Framing of basement and reframing of first floor

Summary: PTR Carpentry is fantastic. Trustworthy and reliable to fault, their work is impeccable (faultless), their attitude is highly professional and always courteous.

We had used Paul last summer for a third floor renovation and we were blown away by the quality of his work, his professionalism, and his ability to see problems right away. (See our earlier report if you are interested in what convinced us that he is the best professional we have ever dealt with.) Recently we had him back for a much larger project. Our original impression was only amplified. We don’t really think it is possible to do justice to how amazing Paul and his crew are. PTR Carpentry are not just the best in their HomeStars category, they are without doubt among the best of the best in all categories. Our only regret is that they don’t do everything else—plumbing, electrical, roofing, finished cabinetry, etc. However, before you do any of those things, please think about the importance of having any new work properly framed or, as in our case, having your house reframed to make it not only straight and level, but also stronger.

Our work included the framing of a recently underpinned basement (five rooms) and the removal of three partition walls and a ceiling on the first floor as well as the whole floor on the first floor. Our house is over a hundred years old. It is 16’ by 48’, but nothing is straight after a century of wear and tear. With the use of remarkably accurate and expensive levels (sprit and laser), the PTR team quickly rectified ten decades of settling, leaning, bowing, and, most importantly, structural weaknesses original to the house. Essentially they rebuilt the basement and the first floor of our house. In doing so they demolished and removed the walls, floor and ceiling with extraordinary efficiency and the absolute minimum of mess. All the joists were glued and sistered to new ones, thereby not only removing the bowing in the basement and first floor ceilings, but, more importantly, strengthening the house. New exterior walls were built to receive foam insulation and drywall.

After a hundred years, most houses in Toronto probably need to be rebuilt. Before you think about wasting a lot of money on cosmetic changes, think about the structure. With a plywood floor glued to the doubled joists, our house has a solidity that is worth every penny and much more. More importantly, the floors are now perfectly level. To achieve this Paul had to resolved differences in height of just over 3.5 inches over the 768 square feet of oscillations in floor height. After removing the old hardwood and subfloor and working out the high and low points of the house, Paul worked out that if he lifted our stairs three inches, he could return them to the level they probably were when they were originally built—that is, level—and so raise the whole floor to the high point. This was a totally unexpected bonus for us, but just the way that Paul thinks his way through projects at every stage.

Paul sees problems so well because he is always thinking ahead. He is a chess master in terms of his ability to be able to think so many steps ahead in his projects. Yet he is very fast. His intelligence and courtesy is matched by an extraordinary work ethic and commitment to doing things accurately and well.

The tasks on our project were complex and demanding and at times dirty (demolition), but Paul and his team were nothing less than a pleasure to work with. They kept us informed all along. The work they did is outstanding. Paul has given our house more than another hundred years of life. The structural soundness of the framing is something that is daily pleasure we now get to experience every time we step foot on to the first floor. We have every confidence in the integrity of Paul’s work. Ask him about the advantages of nails over screws (all about shear strength, which he can also explain if you don’t understand) in framing and you will wonder why anyone would use anything other than a pneumatic nail gun. (On floors he uses a hybrid nail-screw that goes in as a nail but can be removed as a screw.)

Finally, two further details that are significant. All this work was done in two weeks! That is not a typo. They did it all in ten days, but ten days in which there was never and idle moment. The PTR team work like a well oiled machine. Everyone is doing something all the time. If anyone has a spare moment, they pick up a broom and sweep or tidy up as they go. But there aren’t many spare moments once the team is at work. Paul is the choreographer, but all the dancers know exactly what they have to do and do it very well. Furthermore, the work of the first floor was done around a significant amount of furniture and our kitchen appliances, which his team moved from room to room effortlessly and without complaint as they made their way from the front to back of our house.

10 out of 10 seems rather a ridiculously low score to give someone whose work so far exceeds even the most stringent expectations. 10 should mean that there is nothing to complain about. We not only have nothing to complain about but also so much to be grateful for. We never felt Paul was working for us so much as he was working with us, by which we mean he was so concerned to make sure that things were done correctly and in a way that would make all the finishing so much easier. PTR treated our house as if it was their house rather than that of clients they might never see again. So to Paul, Kyle, Marshall, Chino, and Elijah, many, many thanks and we look forward to having you back next week to do the deck. You are always welcome in our house.

PTR are busy, but don’t settle for just anyone. Smaller projects they can occasionally fit in between larger ones, but we are glad we waited for three months to have them do our basement and first floor. Waiting for Paul and his crew is well worth it. If you can plan ahead, then of course you might not have to wait. Framing is not something you think you are going to notice, but you will. I would rather forego marble counter tops and begin any renovation by going back to the studs and rebuilding any older house now that I know who to call.

Approximate cost of services:
$20,000.00
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Company Response

Sean & Antoinette, once again it was a great pleasure working with you. The foundation of PTR Carpentry has been built on honesty, reliability, quality workmanship and fulfillment of our promises, I am very happy to see that we have succeeded in executing these things while working for you.
I know that it takes a lot of time to write a review this detailed and for that the guys and I thank you. We will continue to work hard and deliver the same quality that you have experienced to all of our future customers.
We look forward to our next project together. Paul.

Judah from Toronto
Judah from Toronto
3 reviews York, ON
10/10

Structural and Framing

I hired Paul Richardson of PTR Carpentry to do some structural work and enclose my front porch and I'd like to recommend him for his outstanding workmanship. Paul stands out among the crowd as an honest, reliable, and high quality carpenter. He even went out of his way to go down to City Hall when I was out of the country and drop off building permit documents for me. I am so impressed with the work Paul did and would recommend him with confidence! Paul, I look forward to hiring you again when we're ready for more renovations!

Approximate cost of services:
$8,000.00
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Company Response

Thank you for taking the time to post a review Judah. I hope that your project turned out well and you and Yoko are happy with the outcome. If you need anything else you know where to find me. Paul.

Mike in Toronto
Mike in Toronto
4 reviews Toronto, ON
10/10

Build Full Size Dormer/Replace Walls with Beams

Paul only needed about 5 minutes to read the drawings, and tour the house and he “got it”. Most other contractors didn’t get it. It also helped when we realized a happy coincidence: Last year when another master carpenter built a section of our 1st floor, it was Paul who was the structural consultant.

Even with all our planning we still needed peace of mind that the work would flow smoothly and Paul was very courteous to make another special trip to the house to meet with us prior to knocking down the chimney and ripping off the roof. Well the new structure is built and it’s fantastic!

Paul and crew are the definition of a team who are each talented yet work well together. I knew the house and the drawings might cause some challenges to the build so I arranged to work from home to be nearby to answer any questions. There weren’t many but when there were questions, Paul was very patient with my often non technical explanation of the design. When Paul and I agreed to deviate from the drawings to improve a structural component, he even arranged for the engineer to do a site visit and oversee the changes. When the Building Inspector arrived, Paul was happy to accompany him through the work and satisfy all his questions.

When the new dormer was closed in, we realized we now had more than enough room to widen the cramped upstairs hall. A quick meeting with Paul to go over the potential new scope of work (demolishing another wall and building a new wall incl. 2 doorways). Paul not only said yes but he said they will build it right there and then (and not have to come back weeks later) and the best part is it didn’t lenghten the job, thus his next client was not delayed. While I was still shopping for a roofer to put the roof on the new dormer, Paul and crew were finished. Paul suggested a roofer he had worked with, and after meeting several roofers, I went with Paul’s reference who re-roofed the entire house.

The crew were extremely careful with carrying rubble out and building materials in. They worked delicately around exposed plumbing and electrical that had to be pre-installed. Knowing that we would have the house exposed to the elements in the month of April, we were prepared for rain to come in the house and it did come in and it was easy to deal with because the extent that the crew went to tarp the whole house at the end of every work day was an engineering feat unto itself for which they must be commended. Paul even went so far as to use up his lunch break to go out to buy bigger and better tarps when heavy rain was forcast. That is "above and beyond". Even our neighbours were in awe and impressed.

Paul and his team are welcome in our home any time.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words Mike. It was a pleasure working with you on this project and I am happy to hear that our workmanship and service exceeded your expectations. We look forward to working with you on your deck. Paul.

Barbara from Toronto
Barbara from Toronto
3 reviews Toronto, ON
10/10

rebuild third floor of my home

Paul rescued me from a disastrous renovation that went completely off the rails. Although the original intention was not to completely rebuild my third floor, this became the best solution to my unfortunate situation. Paul and his team were clearly the right people to take on the task.They were true professionals in the way that this was handled. I could not imagine my entire roof being removed during the coldest weather we encountered this winter. I truly don't know how they were able to work up there. But they were great! I trusted them 100% and they did a fantastic job! I can now see that this will turn into a beautiful space and well worth the money, time and effort. Paul communicated with clear explanations and answers to my questions. I would not hesitate to recommend him, especially for the most difficult renovations, to which he seems to always have viable solutions.

Approximate cost of services:
$0.00
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Company Response

Thank you for these kind words Barbara. I am happy we were able to get you back on track and get your 3rd floor safe again. I'm looking forward to seeing the finished product, I know it will look great! Paul.

Gerald from Toronto
Gerald from Toronto
3 reviews York, ON
10/10

Framing

Paul is the best framer, Trust me he is worth the wait. Extremely professional and great workmanship. I had a funny wall to frame Paul and his crew was able to straighten the wall without loosing too much space off the wall, infact less than 1.5inch off that part of the wall which previous carpenters i asked said it would be at least 3.5 off the wall which mean they dont have clue how to frame properly. Paul You are definately the best Framer. Thank you very Much for saving me space with a perfect framing.

Approximate cost of services:
$2.00
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Company Response

Thanks for taking the time to write a review Gerald, it was a pleasure working with you and we hope your basement is looking great!

Michael from Toronto
Michael from Toronto
1 review Toronto, ON
10/10

Framing

Paul came recommended thru another contractor and from the first moment that I reached out to Paul until the last nail was driven was nothing but a pleasure. It's obvious that he is a skilled carpenter but what makes him so valuable is his attention to detail and the customer service he provides.
Unlike many others, even ones skilled at their respective craft, it's all the other things that he does so well which makes the experience with Paul so good. Showing up on time, returning phone calls, leaving a clean job site, offering advice and making recommendations. We had a laundry closet as part of our design plan but it was Paul who noticed it was too shallow to accommodate a washer/dryer and ended up adjusting the framing. If he had stuck to the building plan and not caught this, I don't want to imagine what the result would have been.
He puts a lot of care into everything he does and that translates clearly in the work that he and his crew perform as well as how he treats his clients. I could go on and on about Paul's skill and professionalism but in short, I would not hesitate to recommend him.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for these great compliments Mike. Customer service, professionalism and guaranteed workmanship are the main values of my company. I'm glad that you are happy and we all look forward to working with you again. Paul.

Scott from Oakville
Scott from Oakville
4 reviews Oakville, ON
10/10

Master Bathroom

Paul was fantastic. Although my project was small he managed to fit me in, arrived ready to go and completed the work quickly and precisely. A very skilled carpenter, I highly recommend him.

Approximate cost of services:
$0.00
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Company Response

Thanks Scott, I'm happy I was able to help. If you need anything else you know where to find me. Paul

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ptr Carpentry Inc.

ptrcarpentry@gmail. com I have over 23 years experience in all areas of structural framing including custom homes, additions, new second floor additions, basement framing, decks, new roof dormers, hand-cut roofs, levelling of floors, structural repairs, removing structural walls. Unfortunately we do not do finish carpentry. This would include, door and ...
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