Canadian Rooter

Formerly Public Plumbing
Drainage Contractors
Mississauga ON L5E 1E1
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97%

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Reviews for Canadian Rooter

Average customer rating:
9.8 10 (902 reviews)

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M. Burr from Scarborough
M. Burr from Scarborough
1 review Scarborough, ON
10/10

backwater valve

I was most impressed with phone conversation with Mike (he was willing to give rough quote and some detailed explanation over the phone) and agreed for him to visit us same day and give us a quote for this service. On this visit, Mike thoroughly explained to us what he and his crew would need to do. He was courteous, and the job was done the next day. He and crew were on time, polite, and careful to not damage surroundings of the work area. The 2 gentlemen actually doing the job even waited around for the inspector to ok it, then cemented in the area same day. Later that day, Mike came in to check what they had done. The job was done quickly, tidily, and at a very comparable price to other estimates we had gotten. I would definitely use this company again and would also recommend them to family or friends. Thank you Mike. It was your manner on the phone that made us feel comfortable about using a company who we just picked out of the phone book.

Approximate cost of services:
$2,500.00
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Company Response

Dear Margaret,

Thank You for the glittering review on the service provided. Customer service is at the top of our list and we are pleased to have been able to exceed expectations. We value your business!

B Holland,Etobicoke
B Holland,Etobicoke
5 reviews Etobicoke, ON
10/10

repair/replacement of water line to house

Our experience with Public Plumbing was terrific.
We had a water line leak in the delivery pipe in 100ft distance
between city pipe and our house.We had previously hired another contractor who replaced a small section and assured us things would be fine.They were not, and a second leak & flood developed.
Naz to the rescue! He told us we had been swindled and explained why & how he would replace the pipe in it's entire length, do minimal damage to the lawn ,not disrupt the foundation wall or concrete walkway,and protect our interior finishes.
Naz was very patient and informative.His crew was early,hardworking,couteous and tidy.
It was a big job, done in a very prompt ,efficient and neat manner.
Our experience was very positive,and we would not hesitate to recommend this company.

Approximate cost of services:
$8,750.00
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Max from Newmarket
Max from Newmarket
1 review Newmarket, ON
10/10

It's-a-Them! Public Plumbing!

The guys at Public Plumbing (pointing at you Naz, Alexei and Andrey), were great! They showed that the best plumbers don’t always wear Red or Green, or have moustaches - reference to Mario and Luigi from Nintendo games ;-) They finished the job ahead of schedule and at a considerably better price than their competition. They arrived on time every day and kept the work area clean and tidy at all times. They were open and honestly answered all our questions. If anyone is in a bind, they can trust Public Plumbing not to take advantage of the situation. Thank you!

(MS)²

Approximate cost of services:
$0.00
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Jason
Jason
4 reviews Mississauga, ON
10/10

Diagnosis and repair of hot water in toilet, hot and cold water through cold taps, etc.

Had an issue with hot water out of cold taps, cold water from hot, and hot water in the toilet. Had to replace a canister in the shower faucet. Fast response, diagnosed and resolved issue quickly, friendly staff. Everything works perfect now. Wish I had called sooner :) Definitely will use again.

Approximate cost of services:
$350.00
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Company Response

Dear Jason! Thank you for taking the time and providing us with your feedback about the service you received from our technician! We appreciate your business and value your opinion. We strive to be # 1 within our industry in both customer service and work quality. it is a pleasure to hear that our team works to that expectation. Thank you for your time again and we are looking forward to helping you resolve any plumbing issue in the future!

Dorothy in Scarborough
Dorothy in Scarborough
2 reviews Toronto, ON
10/10

Scarborough Flood Backflow Valve

We had the sewage flood on July 15th and on Aug 10th the basement started to flood again. I stood on the drain for over half an hour. We called Mike at Public Plumbing and he came over, did a camera inspection of the drain while my neighbours and I questioned him about every little thing we saw in there. He explained everthing in great detail. We got a permit on Monday and Tuesday the backflow valve was done. The plumbers were very polite, covered everything with tarps, covered their shoes and did a clean neat job. I would recommend them to anyone. In fact I have.

Thanks Mike
J&J

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Dorothy!
Thank you do much for taking the time and writing a review about the service we provided to you. Most of the time, plumbing calls are not good calls, most of the time the client is in distress and needs immediate assistance. We try our best to make every call a priority and always put the needs of the client first. Our staff are very knowledgeable and are always encouraged to explain their steps along the way, this way you as a client are aware of what the problem is and what's the best way to deal with it. It is a pleasure to hear that our team worked diligently, with respect towards you as a client and your property. Thank you for keeping us in mind and recommending us to your friends and family. We appreciate your business and thank you for being a part of our growing family!

Lisa from Cabbagetown
Lisa from Cabbagetown
3 reviews Toronto, ON
10/10

Clearing clogged drain

I phoned several plumbing services early in the morning to get an estimate on clearing our clogged kitchen drain. They said they'd have someone call me back, or could send someone out "this afternoon".

But Mike at Public Plumbing took my call promptly, arranged to come to my house that morning, arrived on time, gave me a firm - and competitive - cost, and set to work with professionalism and real expertise. When the snaking didn't clear the drain Mike was ready with a larger machine, which did the trick. He cleaned up everything neatly when he'd finished, gave me some useful advice on preventing future clogs and was helpful and courteous throughout. I'd recommend Mike anytime!

Those other guys? I'm still waiting for them to return my call......

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Dear Lisa!
Thank you very much for taking the time and providing us with your feedback in regards to the services provided to you by one of our team members. We strive to be #1 in our industry both in customer service and work quality. It is very important to us to provide exceptional customer service and work quality as well as offer recommendations to prevent future problems from occurring. Thank you again for your honest feedback and thank you for your business!

Anna Brook from Markham
Anna Brook from Markham
1 review Toronto, ON
10/10

Plumbing in bathroom

I would recommend this company to anyone in need of a good and professional plumber. Not only did Naz quickly unclog our sink drain, but he also recommended tips on how to prevent this problem as it did happen regularly in our household. He worked very quickly and was courteous of our time. I found his rates very reasonable and affordable, especially for the high level of service that he and his team provided.

Approximate cost of services:
$0.00
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Company Response

Dear Anna!
Thank you for taking the time and giving us some feedback in regards to the service provided by one of our team members. We appreciate your business and thank you for choosing us to help you solve your dilemma. It is great to hear that our team provides exceptional customer service and provides solutions to our clients that will prevent future issues. WE value each and every customer of ours and are very great-full to you for your business and feedback. Thank you!

Jennifer Stephen in Toronto
Jennifer Stephen in Toronto
1 review Toronto, ON
9/10

New Water line to main valve - replacing lead pipe and changing a faucet in the kitchen

We were very satisfied by the work done by Jon and his team. Jon was very professional. The work was done on time and without much disruption to our lives. The workers were courteous and tidy. It was a major job as our water supply line was very deep into our foundation. The only recommendation I would give is to monitor the removal and transplanting of plants in the garden more, as they did not put them back correctly and I suspect one of our bushes has died with the stress. However, when Jon saw that we had to move them he had his men come back and replace the topsoil. i would highly recommend this company to anyone looking for a good plumber.

Approximate cost of services:
$2,650.00
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Company Response

Dear Jennifer!
Thank you very much for taking the time and providing us with your feedback. We are very sorry about the plant and we will definitely take into consideration your advice. We ask our team to pay attention to all details in regards to the work being done and we try our best to leave the working area as it was from the day we started. We do apologize again, and thank you very much for your honest feedback and your contribution to our "next time" list! Thank you for your business!

Candice in Pickering
Candice in Pickering
2 reviews Pickering, ON
10/10

leaking faucet

Vlad came to my house as promised. He was very professional. He actually took the trouble and show me step by step how to fix the problem. I have never been so appreciative. I would recommend his service to everyone.
We should have more people like him in this industry. This company is truly honest and I highly recommend his services.

Approximate cost of services:
$0.00
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Company Response

Dear Candice!
Thank you for taking the time and providing us with your feedback in regards to the service provided to you. We are happy to hear that our staff go above and beyond when providing service and make our clients feel appreciated. We strive to be the #1 plumbing company in customer service and work quality. Thank you for your feedback and your business!

Derek Corneil in Etobicoke
Derek Corneil in Etobicoke
1 review Etobicoke, ON
10/10

installation of backflow preventor and new drain in furnace room; replacing sewage pipes out to city's line

We had a city caused sewage backup and realized that we needed a backflow preventor to protect the house from further problems. Public Plumbing was highly recommended by the contractor who did the emergency clean up so we hired them without doing any comparative shopping. While scoping the pipes they showed that there was extensive root invasion in our sewage pipes and replaced them; they also installed a new drain in the furnace room and attached the drain of the high efficiency boiler.

Naz and his team were prompt, knowledgeable and courteous.

Approximate cost of services:
$6,780.00
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Company Response

Dear Derek! Thank you for taking your contractors advice and giving us a try. We train all of our representatives to provide exceptional service and provide all necessary information to our clients before the work is started. We are happy to hear that Naz gave you the exceptional service that we strive on. Thank you for your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Rooter

Canadian Rooter is your local-Canadian-family owned business! Servicing Toronto & the GTA (radius of 80 km) , we specialize in all major UNDERGROUND and minor plumbing and drain projects, basement waterproofing. We offer Exceptional customer service, outstanding work quality and warranty. We offer free estimates with no obligations related to all underground projects. We view all problems as obstacles and will leave you with a piece of mind!

We do All household plumbing service calls by Appointment ONLY

Services we provide:
* Drain Cleaning
* Camera Inspection
* Drain Installation
* Drain Power-flushing
* Home Plumbing Inspection
* Lead Pipe Removal and improve water pressure
* Basement Waterproofing
* Plumbing Installation & repairs
* Bathroom Renovation
*Watermain Break Repairs
* Catch basin cleaning and repairs
* Grease Trap Installation
* Back Water Valve Installation and Rebate process
* Sump Pump and Back up sump pump installation
* Roof Drains
* Heated Floor
* Heated Driveways
* Swimming pool demolition and backfill

Specialize in All underground plumbing, drain & waterproofing repairs.

CATEGORIES
Plumbing, Drain Services, Waterproofing, Drainage Contractors, and Foundations
SERVICES
Plumbing Installation and repairs. Bathroom & Basement Renovation, Drain cleaning and repairs. Basement Waterproofing
BRANDS
Toto, Kohler, Moem, Delta, Vida, Riobel.
SPECIALITIES
We can ensure your basement drain works properly with no surprises in the future
WEBSITE
https://canadianrooter.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
10
RETURN POLICY
30 Days with an invoice
PAYMENT METHOD
Check, Cash, Debit, Visa, Mastercard
LICENSES
Municipal Drain Contractor & Municipal Plumbing Contractor, Municipal Builder & Renovator
MEMBERSHIPS
Baeumler Aprooved Contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
Collage of Trades Certificate
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.