- Approximate cost of services:
- $350.00
Roof Pro Plus roof replacement due to wind damage.
While we are aware you were disappointed that your deposit was non refundable, we did share this with you on three separate occasions as soon as you advised us that your situation changed and you requested the return of your deposit. We did confirm to you that it will be kept on file as a credit should you reconsider your roofing needs. I can only assume that the extra calls were that you did not like the answer given, unfortunately your circumstances changed.
Sam, thanks for the review! appreciate you taking the time to recommend us.....kindest regards Jan
Guy, Thank you for writing this review and for your kind comments......it was a pleasure working with you, I will make sure all is cascaded back to the team and Tim!
Pavel, we are disappointed that you have chosen to write this review, and at this point feel the need to clarify and share information to our potential clients, You originally called us on May 16th in a panic to schedule emergency measures (water-tighting after the storm) which we accommodated then you cancelled that appointment at the last second stating you got someone else to do the work. (meanwhile we turned desperate people away to keep our committment to you). Then you called in and booked another appointment for us to give you a repair as you were not comfortable with the Company that water-tighted your roof and then that appointment was cancelled. I shared this information with you on Friday morning and you hung up the phone on me. If the second cancellation was somehow misunderstood we certainly apologize for that but let's keep it real please......kindest regards Jan, President and I was the rep on the phone....:)
James, Thank you for taking the time to post this review we appreciate your kind words...:) Jan
Paul, Thanks so much for taking the time out of your busy day to post this review, You are correct....John is a machine! We look forward to working with you or your friends and family in the future....Kindest regards, Jan and the Roof Pro Team
Complete re-roof, new roofing, repairs, flat roofing, eavestrough, soffits, facia, skylights, blown in attic insulation top up to R60.
We are fully insured, and all work is guaranteed. Roof Pro Plus Home Improvements South is a family owned, and operated business and are happy to say that we still operate with the same excellence of workmanship, attention to detail, and service that the company was founded on.