Wilson Roofing

Roofing
Oshawa ON L1J 5J1
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Roofing
Wilson Roofing
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Reviews for Wilson Roofing

Average customer rating:
9.8 10 (210 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
6/10

Eavestrough installed by subcontractor

A little disappointed with this company. Quote for eavestrough given Sept 19, I accepted contract Sept 20 and was told verbally installation time approx one week to ten days. Waited 23 days then called salesman for update on installation date. Salesman replied that it should have been done by now, he was with a customer but would look into it and get back to me, (he never returned my call).

One week later Oct 20 I was contacted by a subcontractor asking if Mon Oct 23 would suite me for the installation. After questioning why it was not Wilson Roofing contacting me I was advised he installed for Wilson's and had received the order to do the install on my house Oct 4th ( two weeks after I had accepted the quote and contract). The subcontractor said he just added me to his list and that I was now next on his list for installation. Subcontractor had also never been notified by Wilson's of my call on Oct 13 asking for an installation date update.

Eavestrough installed Oct 23 by the subcontractor, the job was done to my satisfaction, it's certainly not great as far as fit & finish go but I'm sure it will do the job.

I rated Wilson's a 6 out of 10, not convinced I would use them again.

Approximate cost of services:
$2,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I apologize for the miscommunication.

We are up front about sub-contracting our eavestroughing work. We have been using the same installer for 10 years and have nothing but compliments about his work.

It has been a busy month an I apologize for the delay and communication problem.

Thank you for your business.

Jeff Wilson

sophie in Oshawa
sophie in Oshawa
3 reviews Oshawa, ON
0/10

Run!

Roof done in 2002 with apparently 25 year IKO shingles. Just had another roofer check it out because of leaks. The entire roof has cracked and open holes due to shrinkage have appeared to exposed plywood. Had they used underlayment which they did not on any part of the roof the leakage may not have been as severe. They neglected to put flashing between the front and back part of the house resulting in water leakage into the carport. IKO that makes the shingles have a class action lawsuit against them so should you see the name BEWARE! My mother is a senior and that was a lot of money to put out just to have to pay out more to replace it 15 years later.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

We can not be responsible for a manufacturer issue. Thousands of roofers accross North America were installing the exact same product, unaware that they would fail prematurely. Furthermore, tar paper underlayment would not protect from leaks now that shingles are shot as it is punctured during the install.

If you would have called me, I would have gladly helped you initiate a warranty claim. Which is more than most other installers would do for you.

The roof lasted 15 years without issue, therefore the install was done properly, or you would have had issue much sooner than 15 years.

let me know if you would like assistance with making a claim.

Jeff Wilson

Edna Holmes in Toronto
Edna Holmes in Toronto
1 review Whitby, ON
10/10

New Roof

I couldn't be more pleased with the with the prompt service and expertise with Wilson Roofing. They did an absolutely great job. I was so worried about my roof, being a single person trying to find the right people. I can't be more pleased.
Thank you Wilson Roofing !!!

Approximate cost of services:
$4,000.00
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Company Response

thanks for your business Edna.

it was a pleasure working with you

Private User
Private User
Private User reviews Courtice, ON
10/10

New roof

This is an amazing company. The men were courtious, friendly, professional, and worked quickly and safely. They covered my grass, deck, and walks and cleaned up every nail and old shingle when they were done. I couldn't have asked for a better experience. Thank you Wilson's Roofing.

Approximate cost of services:
$7,684.00
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Company Response

thank you for reviewing.

Richard in Whitby
Richard in Whitby
1 review Whitby, ON
10/10

Roof Repair for Leak

Had a leak in the roof coming in from a roof vent that had been installed by another company. Called Wilson roofing and they responded the next day. Shawn was responsive, professional and very informative as to what he found, what he had to do to correct the issue. I would recommend Wilson roofing to anyone who needs a roof or a repair.

Approximate cost of services:
$250.00
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Company Response

thanks for the review Richard.

please nominate and vote for us in the Durham Readers Choice Awards Contest now running

Golfnut in Whitby
Golfnut in Whitby
1 review Whitby, ON
10/10

Reroof job

Restores my faith in trades..on time,quality product and staff. Clean work site (my yard) with couteous professional sraff.
I would stringky recommend Jeff and Company to anyone looking for roofing needs large or small.

Approximate cost of services:
$4,500.00
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Company Response

thanks for the review and business

Jeff

Jacquie & Dave in Oshawa in Whitby
Jacquie & Dave in Oshawa in Whitby
2 reviews Oshawa, ON
10/10

Roof Reshingling

We recently had our roof reshingled by Wilson's Roofing. Jeff was extremely patient and understanding regarding our questions and concerns - especially regarding the weather worries with all of the rain this year. His crew arrived on time and work very hard and completed the full job as specified all in one day. They were a great bunch of guys. We've had other contract work done but we've never seen a crew clean up the site better than these guys. Very impressed with the whole job. Would definitely recommend Wilson's Roofing.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thanks for the business Dave

Private User
Private User
Private User reviews Whitby, ON
10/10

Top Notch Service and Execution

From quote through to job completion, Jeff and team did a fantastic job on a complete re-shingle of our home, cabana and shed. Also, eaves repair.

When presented with an unforeseen problem on a section of the roof that required a custom solution, Wilson came up with a few different options and actually ended up recommending the most labour-intestive of the choices because they felt it was the only way to ensure the job was done right. Their crew had to work a few extra hours as a result. I expected that to add cost to my job, but Wilson held their original price firm.

Cleanup was thorough and well done.

Would highly recommend Wilson Roofing!

Approximate cost of services:
$15,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thanks for the review

Annette B from Ajax
Annette B from Ajax
2 reviews Ajax, ON
10/10

Roof reshingling

Prompt. Polite. Professional.

Wilson's Roofing has been a pleasure to deal with from quote to install. Above the reshingling, they were super clean--sweeping, vacuuming, and picking up all debris.

But most of all, seem like a great team working together. I wish all my renos we've done over the past 3 years were as good!

Well done!

Approximate cost of services:
$8,000.00
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Company Response

Thanks for the review Annette

It was great to work with you also

Mike in Seagrave
Mike in Seagrave
2 reviews Seagrave, ON
10/10

New Roof

Extremely happy with Wilson Roofing. The men showed and began working promptly at 9:00 am and I had an entire new roof by 5:00 pm. They worked right through. They came back the next day to sweep for nails and everything was cleaned up nicely. Roof looks great.

Approximate cost of services:
$11,500.00
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Company Response

Thanks Mike. it was a pleasure to deal with you on this project

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Wilson Roofing

Wilson Roofing has been servicing home owners in Whitby, Oshawa, and the Durham Region since 1954 and maintains a reputation for customer service and technical expertise. We pride ourselves in residential roofing, re-roofing, shingles, roof repairs, eaves trough, gutter-guard, skylights, sun-tunnels, ice and snow removal, emergency repairs, and inspections. Servicing ...
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