ROOF FANATICS INC.

We used Titan Roofworks in 2011 to repair some loose shingles at the front of our home. They were recommended to us by David Snell Building Services. I was happy with their service then, and when we had water leaking in our upstairs bathroom ceiling, we contacted Titan again. Shawn inspected our roof and was able to show photos of the roof that indicated that a new roof was necessary. He provided a quote that day and when we decided to proceed Shawn met me at home to sign the contract (no deposit required) and the job was scheduled for the following week. The crew arrived on site on time and the new roof was installled by early afternoon. Everything was cleaned up and the disposal trailer was picked up wtihin a half hour of the crew's departure. We are very pleased with Titan's service and would recommend them without hestation.

Titans roof works did an amazing job on the roof. I couldn’t have picked a better company. They are extremely professional. The crew worked so hard from start to finish. The Landmark shingles look amazing! This product is in a class all itself. My neighbours have all commented on how hard these guys worked and cleaned up the property. The house looks absolutely beautiful! I highly recommend that you call Shawn at Titians Roof Works for your estimate. The only regret you will have is not having them do your roof.

We were so impressed by the initial consultation that we didn't look further. The job quote was explained in detail and within weeks we had our new roof. The work team were professional and courteous and it was wonderful to deal with such an honest and customer service oriented company. We are so fortunate that a friend recommended Titans to us, and we have since recommended them to a family member!

I would first recommend some research on the type of job you want done before going for quotes (shingle company & type, venting, underlay, etc. ) as this makes it a easier decision later. I was interested in a specific shingle (Certainteed - Highland Slate) for my roof and also wanted the Certianteed warranty. Check into the reuse of vents and flashing - the cheaper quotes will do this. Titans however, do provide new vents & flashing with choice of colour. Also, you can go for ridge venting (my choice) at no additional charge - other than the wood to block the old vent holes. I also wanted the polymer underlay (Diamond Deck) which is required for the Certainteed warranty.

Due to my shingle choice being a bit of an oddball, the job started later than planned but I wasn't really in any hurry. The crew started on a Wednesday as promised and finished shingling on Saturday. Monday the job was completed with the new flashing installed. The cleanup was good however I think any roofer will leave behind some nails in the nooks and cranny's - I picked up a handful.

I'm very happy with the way the job turned out but I think most roofing job looks great when freshly done. Time will tell. One commonly overlooked and very important aspect is to check into your attic situation - my house had most of the soffits blocked by insulation - this not only keeps the house too hot but bakes the shingles & significantly reduces their life. This needs to be fixed to get the advertised life out of the shingles. I cleared away the insulation myself but some roofers will do it for you.

I would recommend Titlans Roofworks as they did a fine job, at a reasonable price in a timely manner.

Hope this review has been helpful for your roofing job.

This is a follow-up to review done after the roof was re-shingled. It’s one thing to see interest and enthusiasm when you’ve got a job in the thousands of dollars. But what happens when you need help with a very small repair? Shortly after Titans gave me a brand new roof, further home maintenance resulted in a hole needing to be cut in it. To further complicate things, I had to coordinate Titans arrival with a second contractor in order for a third contractor to complete the initial project. YIKES!! I was prepared for absolute chaos. Shawn didn’t skip a beat. His response: “Not a problem. Give your contractor my number, have him get in touch with me to discuss timing and we’ll be there.” And within a couple of days, they were. Job done. Now that’s easier than “The Easy Button”!

After recieving many quotes for my roof it was a very easy decision on the company I was going to select. Shawn from Titans Roof Works met me at my home, did a thorough job explaining what needed to be done and most imprtantly he gave me a crash course in roofs. To me it was just some plywood with shingles nailed over top. He showed me examples of things I should be paying attention to when picking out shingles and flashing. Shawn gave me the opportunity to see what a completed job by Titans Roof Works looks like and I must say they do take pride in the quality of thier service. In my opinion thier work is far superior.

The day the roof was completed the staff was friendly and very respectful. They arrived on time, worked hard all day and stayed until the job was done. The cleanup was impressive, no nails/shingles/garbage anywhere on the property.

I can honestly say they did a fantastic job and I would recommend Titans Roof Works to family/friends without hesitation... I have recieved many compliments on the new roof and I owe all the thanks to Shawn and his crew at Titans Roof Works.

Sean - sales was excellent to work with. Flexible, cheerful and delivered with no mess. The entire job took less than one day.
The follow up by Carrie was amazing and unexpected.

Ours was a very pleasant experience from start to finish. Shawn's quiet confidence was reassuring. There was no hard sell, no convoluted bafflegab. He took the time to explain things calmly, clearly and thoroughly. I appreciated the professionalism of the quote: accurate measurments were taken and a detailed, itemized printout was presented on the spot. The crew was conscientious and respectful. They worked with precision and diligence. The post-job clean-up was very thorough. I especially appreciated the open lines of communication, right from the intitial call all the way through to the post-job follow-up call to check on our satisfaction and to arrange payment. I would recommend Shawn and his crew without hesitation.

Ours was a very positive experience from our first conversation with Titans Roofworks till the job was done. Sean - the salesman - was brilliant. He approached our roof job like it was his own home. He took the time to ensure we chose the right shingles and convincingly explained the Titans advantage. Our roof job was done in one day. The team doing the work was friendly and did an outstanding job. Best price and the most complete job. I wouldn't hesitate for a second to recommend Titans Roofworks to any one looking for a genuinely caring business that does great work for a fair price.

Finally! TITANS ROOF WORKS – a contractor that we hired and can wholeheartedly recommend after the job was completed. This doesn’t happen often to us! Our roof shingles needed to be replaced and after hours of searching on websites, reading recommendations on HomeStars & Better Business Bureau, talking to neighbours and going for walks to look at roofs to critique finished products -- we narrowed our search down to four companies and asked them to provide us with quotes. As you can see, we don’t take parting with our hard-earned money lightly and not only did we want our old shingles replaced with good-quality shingles but we wanted outstanding workmanship and for our home to look significantly better. We finally took the plunge after going through the grueling quotes process and hired TITANS ROOF WORKS for the following reasons: (1) Shawn (owner of TITANS ROOF WORKS) clearly took pride in the workmanship and finished product. He provided us with a list of jobs he had previously completed including addresses, brand name and colour of singles. He not only replaces the shingles but his detailed quote automatically included replacing the flashing which most people who are looking to replace their singles don’t realize can significantly enhance the overall look of their home. Anyone that needs to have their roof replaced will also have non-matching builder flashing with dried-up/cracked caulking and to have this replaced at the same time was such an added bonus. Shawn even has an experienced crew member dedicated to doing this job in order for it to be done right and we were able to choose the colour from a large colour pallet because it was important to us for it to blend in with the overall look of the home. None of the other roofers even mentioned the flashing and to have this done now simply completes the whole roofing package. During our initial meeting Shawn took the time to honestly explain the warranty and exactly what materials will be used and what other options we have. (2) Along the line of excellent workmanship Shawn made it clear to us that his crew understood not only the importance of a proper installation but also the details that goes into good workmanship. This proved to be true after looking at previous work done by TITANS ROOF WORKS compared to some other roofers in our area. (3) And of course there is the price – an all important issue. TITANS ROOF WORKS quote was not the lowest but it was very close plus it included the flashing. This combined with Shawn’s willingness to provide information and his ‘no-pressure’ demeanor certainly instilled the confidence we needed that the job was not only going to get done properly but it would meet our high quality expectations. Two other quotes were significantly higher by approximately $3000 but even if the price was the same they did not give us a reason to go with them over TITANS ROOF WORKS! (4) Shawn was always punctual and this included the time frame in which he promised to have the job done. On the day of the install the friendly TITANS ROOF WORKS crew showed up at 7:30 am as promised, and after prepping by covering up all areas around the home with tarps they removed the old shingles and flashing, installed the new ones, and the crew left by 5:30 pm after a thorough clean up and Shawn’s final inspection. (5) Although we were extremely happy with how much better our home looked from the road with the new roof and flashing I still felt I had to go up on the roof to inspect the quality of work for myself. I have to add that we are very picky and detail-oriented and expected the ‘contractor problems” to begin at this point because we are known to have the potential to be any contractors’ worst nightmare…. but after going up and inspecting the roof I could not find a single issue with the install and even the gutters were cleaned out! (6) Our roof was installed in May 2012 and we highly recommend Shawn Lowe and the TITANS ROOF WORKS crew to anyone in need of a new roof. Based on our positive experience with TITANS ROOF WORKS our HomeStars rating for this roofing organization would be a 10 out of 10 -- and it’s well deserved!

Dave
Mississauga, Ontario
June 2012