ROOF FANATICS INC.

Very impressed! A pleasant surprise from other contractors we've used. Shawn was very thorough in his explanation of the process and at no time was there ever any hard sell. The friendly customer service staff were very quick to respond to our questions and just as quick to relay any changes. The roofers arrived as scheduled and cleaned up our property each night. Even the disposal bin was picked up shortly after the roofers had finished. We're very pleased with how great the new shingles look and our neighbour was so impressed she's already booked with Titans as well. We really appreciated that everyone we had contact with was knowledgeable, friendly and obviously cares about the company. We would definitely recommend Titans!

Overall, my experience with Titans was great. The bin and materials arrived at the correct time and the crew arrived first thing in the morning as expected. I appreciated that they did not arrive too early. All the workers were pleasant.

We had a positive experience with Titans Roofworks. The roofers were hard-working, and worked hard to get the job done on time, and efficiently. The owner, Shawn, made sure we were happy with everything, and even made a point of letting us know that he was there to fix anything that wasn't just right. Would recommend them again and again.

From the beginning to end everyone was very professional. I am so glad I made the decision to accept Titans Roof Works as my Roofing company. I am totally pleased with the workmanship and would recommend Titans Roofing to all my friends and family.

Overall experience very positive. Work was done on time and cleanup afterwards was solid. Workers were polite and considerate of the environment. Pleased with look of the new roof. Would recommend Titans Roofworks to any anyone considering roof work.

My experience was great! Don was the best. He answered a ton of questions I had, even exchanging emails at 10pm. He advised on my ventilation concerns. Even advised against something that would cost MORE money. Unheard of in the home repair business. I even asked them to take care of some squirrel damage from a previous time. They took care of that no problem, as a courtesy. I'm really happy with the results, I'm glad I chose Titans.

The customer service department staff is extremely friendly and helpful. The workers did a great job setting up, and cleaning up, quickly. The job was completed in the promised timeline. The roof looks great. I would recommend them to friends and family.

Their work is very good. Price was fair and workmanship was great. Installed it 2 years ago and still very happy. They could have worked a little bit faster, but I rather they finish correctly than rush it to go to another job.

The Good:
They called us back. This may not seem like much, but after calling over ten companies, you would be surprised how common not calling back is.
Prompt and prepared and polite sales person.
Talked to my wife and I equally.
Explained everything and answered all our questions.
Provide a detailed breakdown of what we would get.
Did not ask for a deposit.
Cost about equivalent to industry standard.
When we booked them, sales person put temporary tarp on worst part of roof.
Made sure dumpster and supplies were neatly dropped off and not in way.
Workers were polite.
Workers cleaned up afterwards very well.
Roof no longer leaks.

The Bad:
Workers did not show on first day. Explanation was given.
Workers were late for real first day of work. No explanation given.
Incorrect number of vents installed. Workers had to come back and install more. No explanation given as to what happened.