FANATTICS INC.

Formerly ROOF FANATICS INC.
Insulation
Oakville ON L6L 6R1
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Insulation
FANATTICS INC.
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97%

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Reviews for FANATTICS INC.

Average customer rating:
9.7 10 (350 reviews)

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Jack from Toronto
Jack from Toronto
3 reviews Toronto, ON
9/10

Replace Roof

Their work is very good. Price was fair and workmanship was great. Installed it 2 years ago and still very happy. They could have worked a little bit faster, but I rather they finish correctly than rush it to go to another job.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Jack, Thank you for letting the viewers know that our customers are still happy with the decision they made to go with Titans, even years after the roof is completed! We always aim to get the job done in a timely manner, but in the end we want it done well, and correct to contract. Thank you again for your review! -Customer Service

Alex from Toronto
Alex from Toronto
2 reviews Toronto, ON
9/10

Roofing

The Good:
They called us back. This may not seem like much, but after calling over ten companies, you would be surprised how common not calling back is.
Prompt and prepared and polite sales person.
Talked to my wife and I equally.
Explained everything and answered all our questions.
Provide a detailed breakdown of what we would get.
Did not ask for a deposit.
Cost about equivalent to industry standard.
When we booked them, sales person put temporary tarp on worst part of roof.
Made sure dumpster and supplies were neatly dropped off and not in way.
Workers were polite.
Workers cleaned up afterwards very well.
Roof no longer leaks.

The Bad:
Workers did not show on first day. Explanation was given.
Workers were late for real first day of work. No explanation given.
Incorrect number of vents installed. Workers had to come back and install more. No explanation given as to what happened.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the generous score and for your feedback, Alex. The high windstorm of November 2014 reeked havoc in the G.T.A. At times it did feel like Titans was one of the few companies servicing unfortunate damages for homeowners, I'm glad we could help you. Seeing as our company experienced high call volume and we're able to hold strong, there will be snags in service sometimes, but like always...our in-house inspector will oversee every project assuring us all materials and procedures are performed to contract. Thank you once again.

Patty & Byron
Patty & Byron
1 review Mississauga, ON
10/10

Roof Reshingling

My wife and I are quite satisfied with the work and professionalism provided by Titan Roofworks. Recent windstorms would have been a big concern but everything has held in place and the roof looks great.

Approximate cost of services:
$7,200.00
What could this company do to improve their services?
A little more communication during the installation process. Once the installers left the flashing was not completed and after a few days we called to find out that this gets completed by the person from Titan who inspects the roof. If they would have called to let us know this we would not have worried at all. Communication other than that issue was quite good compared to other services we have had in the past with other companies.
Any advice to offer fellow homeowners facing a similar project?
Just follow up sooner to understand what is happening if you are not sure.
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Company Response

Titans is continually striving to offer un-paralleled customer satisfaction...Thank You Patty & Byron.

James & Paula from Mississauga
James & Paula from Mississauga
1 review Mississauga, ON
10/10

Roof Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Every stage and contact was handled professionally.
The roofers worked hard and did a very good job. So much so, my neighbours commented on both how hard they worked and how nice the roof looked.

Approximate cost of services:
$10,000.00
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Company Response

Hi James & Paula, thank you very much for your kind words. We are a strong believer in hard work and professionalism, it's what will stand out against our competitors. Thank you for letting our future clients know that they can trust our roofers to work hard and provide a beautiful result. Thanks!

Robert
Robert
2 reviews Oakville, ON
10/10

Roof Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Your roofing team was fantastic.They worked well togetherand performed excellent quality work. We are very pleased the roof looks great. They cleaned up very well another prson came back a few days later to inspect and look for any nails. We gave you name to folks on another street and you did their semi as well
Thank you

Approximate cost of services:
$10,000.00
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Company Response

Thank you for taking the time to write a review!

Greg from Mississauga
Greg from Mississauga
2 reviews Mississauga, ON
10/10

New Roof

I was referred to Titans by a friend who had them replace his roof and I have to say, I was impressed from the start. Shawn came out and showed up some samples, gave us some advice, and in a few days, we had a quote. There was no hesitation in having them do the work as you get a feeling of when you can trust someone, and Shawn was great all the way through. His guys came out a few weeks later and busted their butts doing the roof. No complaints whatsoever. They guys cleaned up after themselves, and I didn't find any nails laying around at all. The roof looks amazing, and love the fact that there's a lifetime warranty that comes with it. Thanks Shawn and team for a great job!! Awesome!!

Approximate cost of services:
$8,000.00
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Company Response

Hello Greg, Thank you for taking the time to write an amazing review! Here at Titans, we understand that not every roof is built the same way, and if there is any advice we can give to improve your roof, we will! Thank you for letting our potential customers know that we are trustworthy, hard working, and in your words...'awesome!'

Nick from Oakville
Nick from Oakville
3 reviews Oakville, ON
10/10

New Roof

I contacted a few roofing companies before choosing Titans. They were also referred by a friend of mine.
Don came out exactly on the day and time that he was scheduled for, and couldn't have been more professional and honest.

Communication with Titans was great as well from the time i committed with them, to the time shingles were dropped off and the job completed. These guys are all pros from beginning to end. The roofing crew was very respectful and hard working.

They left the job site unbelievably clean afterward too.

I highly recommend Titans Roof Works!

Approximate cost of services:
$9,500.00
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Company Response

Hi Nick, thank you for taking the time to write a great review! And thank you for letting our future clients know that we are professional & honest, two main things that we always strive for. We also believe that cleanliness is a key factor in any part of construction, so thank you for pointing out that this is something we do not neglect. We appreciate the recommendation!

Rodrigo from Milton
Rodrigo from Milton
1 review Milton, ON
10/10

Roof Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Titans did an excellent and professional job, they were a very well organized and synchronized team. They were always on time from the Quote to the completion of the work.

Approximate cost of services:
$9,100.00
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Company Response

Hi Rodrigo, Thank you for taking the time to provide feedback on a job well done! In a business where weather can cause many obstacles, we find it is imperative that we stay as organized as possible. Thank you for letting our future customers know that we are a professional company that can appreciate the importance of timing!

Robert from Halton Hills
Robert from Halton Hills
1 review Georgetown, ON
10/10

Roof Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Communication was good, responses were quick and thorough. The job was done very efficiently and the employees were good and thorough, and took time to make the job right. Very courteous, explained what and why when asked and explained thoroughly if there was any little deviation from the plan as first thought, but ended up doing the job with minimal disruption and mess. Thoroughly cleaned the area afterwards.

Approximate cost of services:
$8,000.00
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Company Response

Hi Robert, Thank you for your excellent review! We find that the best thing we can do, aside from doing everything correctly, is keep our customers 'in the loop'. We're so happy we could make your experience a smooth one! Thanks again!

Hans Neving from Halton Hills
Hans Neving from Halton Hills
4 reviews Georgetown, ON
10/10

Roof replacement

Had our roof replaced with Titan's. I would highly recommend their services as I think they are some of the best in their business. Their commitment to do a proper job seems to shine through and I think they are quite unique in offering lifetime warranty for their job. Shawn, office staff and site staff are all very friendly and polite and they keep a very neat site while they are working and after they are done. Could have communicated better when they left site, when they were expecting to come back. They gave us a very reasonable discount for joining up with neighbours.

Approximate cost of services:
$10,000.00
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Company Response

Hello Hans. Thank you for your awesome review, and we appreciate the title as 'some of the best in their business'! Our commitment to our customers is to do a quality job, with quality assurance that we will always make it right! We appreciate your feedback in regards to communication between the crews and the homeowner, we have communicated this to our crews to ensure that our customers are never left feeling out of the loop. Thank you again for your wonderful words!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about FANATTICS INC.

We do Fans and Attics …and roofs.

Our attic insulation installations are performed from the exterior rooftop. This means our team's are keeping distance, keeping safe, and keeping the dirty equipment from entering your home (attic hoses are just gross!), thus, NOT disturbing your everyday. We’ll enter through your rooftop vent holes to perform the entire service, and exit through them just the same.

Try FanAttics and you'll notice even larger monthly saving's on your Energy bill, and a more comfortable living environment, while extending the life of your roofing materials and AC unit!
Protect your new insulation purchase from attic condensation and dry rot when upgrading with affordable rooftop FAN solutions.

Give us a call - 905-849-2429

CATEGORIES
Insulation
PRODUCTS
Cellulose Blown-in insulation / Attic baffle's / Rooftop Ventilation / Whole house ventilation / Bathroom ventilation
SERVICES
Attic insulation top-ups / Attic insulation removal (vacuum) / Attic disinfectant / Attic mold remediation / Attic and rooftop FAN's / Whole house ventilation
BRANDS
Climatizer (Cellulose Insulation) / CanadaGoGreen (Rooftop Ventilator's) / Maximum Vent (Rooftop Ventilator's)
STYLES
We're very stylish ;)
SPECIALITIES
The FANATTICS group specializes in tandem attic insulation services & rooftop FAN upgrades to protect from condensation and dry rot in your attic and home.
WEBSITE
https://fanattics.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Visa, MasterCard, Apple Pay, Google Pay, AMEX, Cheque. Financing OAC
MEMBERSHIPS
A+ Rating with the BBB (2006 to present)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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