Safari Plumbing Ltd.

Plumbing
Ottawa ON K2H 6C5
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HomeStars
Plumbing
Safari Plumbing Ltd.
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86%

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Reviews for Safari Plumbing Ltd.

Average customer rating:
9 10 (74 reviews)

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Heather in Ottawa
Heather in Ottawa
1 review Ottawa, ON
10/10

Plumbers and the Diamond Club program

I would recommend Safari Plumbing to anyone who is looking for an honest and reliable plumbing company; they are highly competent, cheerful, and with their up front quotes, extremely reasonable. I am also now a member of their Diamond Club program, and had my first annual home inspection and was very satisfied. I wasn't made to feel frightened that the suggested repairs were having to be done immediately and the quotes provided for the repairs were not shocking! I would never use anyone else, ever!

Approximate cost of services:
$0.00
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Company Response

I am glad you signed up for our plumbing protection plan. If I don't hear from you sooner, I will call you at this time next year for your next plumbing home inspection. David Sparling
Safari Plumbing Ltd.

anne moulton in Ottawa
anne moulton in Ottawa
2 reviews Ottawa, ON
10/10

Plumbing

We had Safaris' yearly inspection on Monday and there were a few things that were suggested, not urgent, that we will take care of ourselves. On Friday the toilet would not stop running. Wasting those golden drops of water and if left on it's own....used the shut off valve and

Phoned Safari, explained the problem, they came over, removed caps and stuff and found a small rock had migrated it's way through the line and was preventing "the float" to rise all the way up.........this is only one story of how they helped. When you buy an older home, you need kind, caring, knowledgeable people. Call Safari Plumbing, you won't be disappointed.....................

Approximate cost of services:
$0.00
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Company Response

I appreciate the review Anne. Please let me know if the City sends you another rock. David Sparling
Safari Plumbing Ltd.

Anne in Britannia
Anne in Britannia
1 review Ottawa, ON
10/10

Kitchen faucet

Awesome company. Excellent service would highly recommend Safari Plumbing. Work completed in a timely efficient fashion. tech. explained and showed us everything before during and after. very friendly and respectful of us and our home. Will have them for all our plumbing needs in the future.
Anne McNeill

Approximate cost of services:
$100.00
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Company Response

Thank you Anne. Your kind review is appreciated. David Sparling
Safari Plumbing Ltd.

Robert Thomas from Ottawa
Robert Thomas from Ottawa
3 reviews Ottawa, ON
10/10

Toilets repaired, replaced.

We had Safari back to take care of 2 new problems with our toilets. One had an annoying leak that caused the water to run about 5 seconds every 10-15 minutes. Simply and quickly resolved. The water supply hose in the tank had been incorrectly located. Solved in 30 seconds! No charge!

The second toilet required replacement after some mounting problems were found with the previous toilet.The toilet seat had a broken cap for one of the screws so they made a second isit to replace that seat with one that wasn't broken. All work done well and to our complete satisfaction.

Approximate cost of services:
$750.00
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Company Response

Terry appreciates the opportunity to serve you and looks forward to helping you in the future. Please call me if you ever have any further plumbing issues.
David Sparling
Safari Plumbing Ltd.

MicheleGlover from Britannia
MicheleGlover from Britannia
1 review Ottawa, ON
10/10

Basement Drain - backing-up sewage

We discovered sewage backing up from our basement drain late on a Friday night. We called Safari Plumbing in the morning and they arrived when they said they would - in their fantastic safari-themed trucks no less! Dave and Terry quickly diagnosed a problem with our tree roots infiltrating the main pipe running to the street. They were able to use an auger and fix the mess quickly and with great humour! It was an expensive visit - approx. $900, but it was an emergency and they were very professional. We were relieved to discover that the tree belongs to the city and that the city will follow a regular root maintenance program to avoid this emergency in the future. We would call Safari again in a heartbeat and would fully endorse them to anybody! Thank you Safari!

Approximate cost of services:
$900.00
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Company Response

Thank you Michele. Terry and I appreciate your kind words. Hopefully the city takes responsibility for their tree. David Sparling
Safari Plumbing Ltd.

Allen from Gloucester
Allen from Gloucester
1 review Ottawa, ON
10/10

Various plumbing problems, running toilet, slow drains.

We had a few minor plumbing problems, running toilet, constantly plugging toilet and slow drains. The gentleman that came was very professional, explained exactly what he was going to do. He also offered suggestions to help us avoid these problems in the future. We could not have been more pleased with the service and will gladly recommend them to other people.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I am glad that we were able to help you with your plumbing problems. We try to educate our clients as much as possible and I am glad that we were able to offer suggestions to help avoid these issues in the future. David Sparling
Safari Plumbing Ltd.

Cathy from Ottawa
Cathy from Ottawa
2 reviews Nepean, ON
10/10

Various plumbing work

I have dealt with Safari Plumbing for a long time. I have always found their service to be excellent. Every job is fully explained. I find the cost very reasonable and I know that I can count on an honest and completely professional job. All the employees take great care when they are in my home and they are a pleasure to deal with. I would never consider calling any other plumber.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I truly appreciate your continued patronage and I also appreciate this review. Thank you Cathy.
David Sparling

Jim Murphy from Ottawa
Jim Murphy from Ottawa
2 reviews Nepean, ON
10/10

Leaking outdoor faucets.

This is the second time Safari Plumbing has successfully helped me with plumbing problems. This time it was Bruce who was our contractor, very personable, friendly, respected our home and got it done right the first time. First he saw my veterans licence place and thanked me for being a serving. He didn't mind me hovering around watching what he did and asking questions. Although probably a small job, he took pride in getting it done right. With a thirty year old home, he went out of his way to find/make a faucet fit without cutting pipes, saving added expense. A follow-up from David Sparling at the head office was a nice touch to ensure a job well done. Thank you and you can be sure I will contact you in the future should I need a plumber and will highly recommend you to my friends and family.
Footnote "a week later I called David concerned about another unrelated leak. Instead of a service call, he told me what to do over the phone...thank you again!

Approximate cost of services:
$130.00
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Company Response

You are very welcome Jim. Please let me know if there is anything we can help you with in the future. David Sparling
Safari Plumbing Ltd.

Marilyn from Ottawa
Marilyn from Ottawa
1 review Kanata, ON
10/10

Toilet replacement

I was referred to Safari originally by a satisfied customer and was pleasantly surprised and pleased at the high level of service provided. Without a second thought, I retained this company again when I needed plumbing service. Once again, the job was done efficiently and professionally. I'm happy to recommend Safari - definitely the white-glove plumber :)

Approximate cost of services:
$800.00
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Company Response

Hello Marilyn. I really appreciate that you called us again and thank you for this review. I am so glad you had a great experience with us. David Sparling
Safari Plumbing Ltd.

Adrian Galicinski from Ottawa
Adrian Galicinski from Ottawa
1 review Nepean, ON
10/10

Plumbing Repair, Furnace Room

Very impressed from the minute they entered our home taking their work shoes off and rolling down a red carpet. (I guess we were getting the Red Carpet treatment!)
Very helpful and courteous throughout the service call. The technician did not mind if I watched and asked questions as he was working, which was a great learning curve for me as I have never done any plumbing repairs by myself, only car and general home repairs! Work was completed professionally and I was even given the old piping that showed incorrect installation when the plumbing was installed during home building.I still have the old part! After completing the repairs, the technician sat down with me and explained everything including the contract we can purchase for easy terms! (First 30 months is free!) $7.95 a month plus taxes. The technician also gave us preventative plumbing problem tips such as closing the main water line valve when leaving the home for any extended period! He also suggested replacing the washing machine hoses with newer, up-to-date ones as the hoses on the machine now were over 15 years old. (Only good for 5-7 years!).
We will always use this company for any of our future plumbing needs as they really showed they cared about us, our home and preventing any possible plumbing mishaps now and in the very foreseeable future!
We will recommend them to all our friends, co-workers and family!
Cheers!

Approximate cost of services:
$250.00
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Company Response

Thank you Adrian. I will pass on your kind comments to Terry. David Sparling
Safari Plumbing Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safari Plumbing Ltd.

It’s a jungle out there! Finding a good plumber isn’t easy. All you want is a qualified, competent professional. Yet finding one can be so difficult! Add to that the pressure of making a decision in a hurry—after all, you probably call a plumber only in an emergency, right?—and the ...
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