Luc's Roofing Ltd

I just bought a home near Chaplin and Avenue, closing 17 November. I wanted to ensure the roof was good to last through the winter. I gave Luc's Roofing a call and asked if they could send someone to check it out and let me know what needs to be done. Their reviews were excellent. They said that one of their contractors would be in the area the next day, and would come over.

Ben comes over the next day. He goes on my roof, with a caulking gun in his hand. He does a full inspection of the roof, and as he goes he applies a few points of caulking here and there, pops a nail back in that had come loose and caulked it up. When he is all done he comes back down and tells me after he applied a few points of caulking the roof is perfect to go through the winter. And then he doesn't charge me anything. "I'm always in the area, its no problem."

Where another roofer might have quoted me who-knows-what, Ben was just concerned that my roof was okay. He did a touch-up job, and now the roof is good to go. I love these guys! Needless to say Luc's Roofing is who gets my roofing business. I know that if they say something needs to be done, I can trust them. In the sometimes fly-by-night roofing industry, that is huge.

It was an utmost pleasure dealing with Luc's Roofing. Not only was their workmanship outstanding; they also provided fabulous customer service. They arrived at our house and went into great detail when explaining our quote. We immediately felt at ease dealing with them. They showed pictures where the roof was damaged and where water was entering into our bedroom. They immediately tarped our roof and within a few days began the repairs. Our roof was quite complicated as on one side of the house the gap between the houses is about 30 cm. The roof looks amazing and we are extremely happy and would highly recommend them to anyone.

I called several different companies for this repair. Even though it was a fairly small job, it was very important to me. One company returned my call two weeks late, and never showed up to give me an estimate. One company gave me an estimate, but never responded to my follow-up questions. Another company gave me a big sell on what needed to be done. Luc, on the other hand, responded quickly and gave me an honest and detailed estimate. He was very patient in answering my follow-up questions, and always answered promptly. I also like that he is comfortable with email, since that is my preferred mode of communication.

The job was done in a timely manner and at a competitive price. Luc even took “before” and “after” pictures, so I could see exactly what had been done. I am very happy with the service I received from Luc, and he will be the first one I call when I need to replace my roof in a few years’ time. Highly recommended.

I found this company on HomeStars. They were completely professional. Ben was exceptionally engaged in the project and put me at ease. He supervised the job during and after its completion and provided photos to show me exactly what was done. The installers did a beautiful job and an amazing cleanup. My front garden was completely protected. The entire roofing experience was completely PAINLESS!! Thank you so much to the entire team at Luc's roofing.

very professional, knowledgeable and honest.
we talked to 4 roofers before we chose Luc. We decided to go with Luc because he knows his stuff.
he is actually going on the roof to inspect the roof before quoting (other roofers did'n).
he uses good quality materials.

Tom

We have used Luc over the past several years for skylight and roof repairs. We have always found him to be immediately responsive and helpful and most importantly RIGHT! about what we needed to do. We had far more expensive quotes detailing repairs that did not need to be done. Every time Luc has fixed a problem, it has been solved.
He is very personable, accountable and reasonably priced. Our only regret is that we did not know Luc many years before when we had a new roof put on the addition.
We will definitely use Luc any time in the future that we do need a new roof and highly recommend him to our friends for the same.

We had a number of quotes and went with Luc, they were not the least expensive, nor the most expensive, and came highly recommended from friends. Luc was friendly, knowledgeable, and gave us great advice about what we needed to have done. He gave us an accurate quote. We are happy with the job and the service we have received regarding the completion of a couple minor challenges that needed to be changed.

Go ahead and get a few quotes...then choose Luc's.

He won't be the cheapest, nor the most expensive quote you get, but his will be the most thorough. If you really want to understand why it is worth paying a little more, be brave and climb up the ladder and see for yourself the quality of workmanship.

Roofing is not a commodity product. Really, if you think about it, a house is nothing more than a roof to start with. If you have a shoddy roof, then nothing else matters. I got 6 different quotes and it became crystal clear to me that Luc's Roofing beat them all hands down. Every item in his quote was detailed line by line with a specific price attached to each step of the process. Most of the other quotes I got were very general. I got one quote that was a full $5000 more than Luc's and it was also the least detailed.

I was very, very impressed with Luc, his crews, and the final product. In my informed opinion, it would actually constitute an insult to Luc to try and 'negotiate' his price-believe me, after seeing the job he did, I promise you it is fair. You are already getting value that, unless you go up the ladder and look at the craftsmanship with your own eyes, you won't understand. Trying to save a buck or two from his quoted price is not being a savvy consumer, it is being silly and short-sighted.

Well done, Luc and crew. It is really refreshing to find someone with your attitude and professional concern for quality.

I was extremely satisfied with the service and results I received from Luc’s Roofing. The job was done quickly and efficiently, and the roof looks great.

When I first met with Luc he told me that when the crew left I would not know they had been on my property. I thought this was a pretty bold claim at the time — and I have often been disappointed at the mess left behind by others who have done work for me. But Luc was right! When I came home from work the day they finished I couldn’t find a chip of roofing or a stray nail anywhere.

It is very clear that Luc takes great pride in doing good work, but especially in having happy, satisfied customers. You can count me as one of those!

Delivered quote with the timeline exactly as stated. Excellent from start to finish. The cleanup was superb. Cleanliness of worksite was excellent. Customer service response to a question was excellent.