Speers Flooring

Floor Retailers
Oakville ON L6K 2E9
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Reviews for Speers Flooring

Average customer rating:
9.8 10 (444 reviews)

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Helen from Burlington
Helen from Burlington
1 review Burlington, ON
10/10

Hardwood flooring

We recently had the floors in our entire house, including the kitchen replaced with hardwood. As the job was so big, we spent considerable time researching and making sure we found the right team, to complete the job. Our experience, from beginning to end with Speers Flooring was amazing. Peter Ricci was very professional, wonderful to work with, always on time, and very accommodating. The sales people in the store were never pushy, and always had answers to our questions. The installers Joseph and Peter were meticulous, and did an outstanding job, finishing ahead of schedule. The floors look beautiful and I can only rave about our experience. I would highly recommend Speers Flooring to my family and friends. In fact, we were so happy with the quality of customer service and installation that we have now added three additional projects to be completed by Speers in the near future.
Thank you Peter and staff!!!

Approximate cost of services:
$25,000.00
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Company Response

Thank You very much Helen for taking time to write us a nice review of our Staff and of our Installers as well - It was our pleasure in helping you and we as so glad that you are happy with all your new Hardwood flooring we did . We look forward to helping with your future projects Take care and thanks from All the staff at Speers Flooring.

Marilyn Adams from Oakville
Marilyn Adams from Oakville
2 reviews Oakville, ON
10/10

Flooring

Speers Flooring was recommended to my husband and I, and we can highly recommend them to anyone looking for a quality service. Our new condo was in need of total renovation, and we decided to start with the flooring. We were not living in Canada when the work was done, and it was a delight to return and see all the tired old white carpeting in the Living/Dining, Hall & 2 bedrooms had been replaced with Quick Step Veresque Bay Maple laminate with new elegant baseboards throughout. Speer did the work on schedule and at a very reasonable cost. The professionalism and attention to client service was impressive. Speers also did the kitchen & bathroom tiling later in the ongoing renovations. We were also very pleased with this work. A nice surprise was finding the storeroom also laminated and with new baseboards, although this was not asked for or in the quote and was done on Speers' initiative and their cost. Peter Ricci and his assistant Christine organised all the work with us via email whilst we were in Switzerland, and our trust in this company was well served.
Highly recommended.

Approximate cost of services:
$13,000.00
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Company Response

Thank You very much Marilyn - It was our pleasure in helping you and we as so glad that you are happy with all your new laminate flooring and the tile work we did as well . Take care and thanks from Christine and all the staff at Speers Flooring.

Joanne from Toronto
Joanne from Toronto
1 review Oakville, ON
10/10

Hardwood and tile flooring

I hired Speers Flooring to redo all the floors in my newly purchased home. I needed all of the carpets, hardwood and tiles removed and new hardwood and tiles installed. I was completely happy with the Speers Flooring representative who handled the work and with the final product. Because the representative was so capable and had such a helpful attitude, I had no stress at all even though I was living in another town when the work was being done. The work quality was great. I would always use Speers Flooring again for future needs.

Approximate cost of services:
$30,000.00
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Company Response

Thank You very much Joanne for taking time in your busy schedule to write us a nice email and a nice review - It was our pleasure in helping you and we as so glad that you are happy with all your new Hardwood flooring we did . Take care and thanks from All the staff at Speers Flooring.

J Romanow from Oakville
J Romanow from Oakville
3 reviews Oakville, ON
0/10

New Cork Hardwood Flooring

We've been very disappointed with our service from Speers and wouldn't recommend them. We chose to have a large portion of our home installed with Torlys Cork flooring since Speers had a very large area of their store laid with the same product. We asked MANY questions about it, from maintenance and wear and tear - and we were assured it would be easy to care for.

The first issue started with the 'professional' installation - while we cannot prove it, the installers managed to nail through an electrical wire and we had to have a large portion of our upstairs rewired. We contacted Speers to discuss and they never returned our call. While we understand that accidents can happen with unseen wiring, we were disappointed that there was no effort made to remedy the situation.

While we love the look of the floors, we have since had severe "bleaching" of the cork. When moving furniture within two rooms, on two different floors, and in two different ends of the house, we noticed that there was distinct lines of the original colour and the areas not covered. We contacted Speers who brought Toryls in to inspect. They refuse to acknowledge there is a problem with it and blame the sunlight - however, we have new UV coated windows (which they suggest), curtains and blinds (which they suggest) and indirect sunlight.

They have basically said it is stated in their product line catalogues and on the packaging that bleaching can occur. We were never given a cataloge as we picked the colour based on their store sample, and we paid for the installation so we have no packaging (and never saw it)

It's so severe, it would make a future sale of our home difficult.

We had been to Speers (and other flooring companies) on a number of occasions and at great lengths to discuss what type of product to purchase. We thought we had done our homework diligently and made the right decision. Obviously we didn't choose a product that would work well in our home, and unfortunately wasted money on what we thought would be a great investment. We will not be returning to Speers Flooring.

Approximate cost of services:
$800,000.00
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Company Response

Hello Mr. & Mrs. Romanov
Thank you for taking the time to post your review. We welcome and value our customer’s feedback – whether it is positive or negative. Your comments as of October 2014 pertain to a cork floor we installed back in July 2012. There are 2 negative components to your review, in which I would like to respond to.
The first being an electrical issue – in that you allege we nailed through an electrical wire & you had to rewire a large portion of your upstairs. This is the first time we have heard about this. We installed the cork using the recommended floating Uniclic system with no nails and used small trim nails to install the base trim. We asked a local certified electrician and he said, “wires should be centered in a wall to a point that a small trim nail should never reach”. Your electrician likely found wiring that was not to code in some areas. We would gladly discuss this issue further .
The second being that the cork flooring has faded in an area that receives indirect sunlight, that is covered by blinds & curtains & UV coated windows. A representative from Torlys & Speers Flooring did come out to view the floor in question in September 2014. The bulk of the flooring was fine including the upper hall, 2 bedrooms and part of the family room. There were 2 areas that showed significant fading – the family room in front of a glass sliding door & in front of a window in a bedroom. Both these area are in fact exposed to direct sunlight – resulting in the cork flooring fading. Keeping in mind, the sun does cause fading & discoloration to many flooring products – whether it being cork, hardwood, bamboo, carpeting, linoleum… The sun not only affects flooring – it has similar effects to kitchen cabinets, furniture, painted walls, doors. Unfortunately the manufacturer does not warrant claims regarding fading issues as outlined on their warranty guideline & website at www.torlys.com/cork/warranty. I assume that the 0 rating you posted is in direct response to your displeasure in being informed by the manufacturer that this is not a warrantable claim (given that this review was posted over 2 years since your floor was installed).
Like many products that are purchased, there is a certain degree of responsibility that each party must be held accountable for. The manufacturer must ensure the product is produced without defects & performs to the degree in which it was designed for. Speers Flooring has ensured that this product was installed properly and to the guidelines as per the industry standards. The homeowner is responsible to maintain & protect the floor from site related damages. This includes protecting the floor from dents, scratches, pets, high heels, improper cleaning and exposure to direct sunlight. We try our best to provide clients of all the dos & don’ts – but unfortunately not every scenario can be outlined.
As a goodwill gesture – Speers Flooring is here to help you out even when the warranty falls short. We would like to discuss some possible shared remedies to this issue – including offering you some material to replace sections that have been affected by the excessive sunlight. Keep in mind that it is imperative that you address the issue – to prevent this from occurring again. You mentioned you have UV-coated windows – I would suggest you check with the window manufacturer as to the degree of protection you are really getting. In addition please ensure that the window coverings are in fact used to diffuse direct sunlight.
Thank you
Speers Flooring Management

Leslie Macdonald from Oakville
Leslie Macdonald from Oakville
2 reviews Oakville, ON
10/10

Laminate installation

We had laminate installed in our front room. The crew was punctual and extremely tidy. We are very pleased with the results - the floor looks excellent. I would definitely use Speers Flooring again and would not hesitate to recommend them.

Approximate cost of services:
$3,000.00
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Company Response

Hi Leslie , We are so glad that you are happy with the work we did at your place . It was a pleasure working with you ! Take care from the entire Speers Flooring Team

Mark from Burlington
Mark from Burlington
1 review Burlington, ON
10/10

Hardwood flooring installation

In June of 2014 we had Speers Flooring remove tile, broadloom and hardwood from the main floor of our home and install hardwood throughout. We couldn't be happier with the results.

After much research we decided on Speers due to their low pressure, helpful staff and quality products. From initial quote to the final install we are more than happy with the results.

The initial quote by Peter Ricci was extremely detailed and accurate. Pricing was more than fair and we decided to have Speers handle all the demolition of our existing floor (mostly 12 inch builder's tile). Randy and his team did a great job of removal and disposal.

With the help of Wayne, we chose Superior Flooring's Terrain Rift and Quartered White Oak. Superior Flooring is based in Rockwood Ontario. It feels good to support a Canadian company that makes a great product. Joseph and Peter did an excellent job of installation.

Every day we have the pleasure of walking on our beautiful floor. Speers Flooring did an outstanding job and we highly recommend them to our friends and family.

Approximate cost of services:
$17,000.00
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Company Response

Thank You very much Mark - It was our pleasure in helping you with your demolition and we as so glad that you are happy with your new Canadian Made Superior Hardwood flooring and the work we did . I will let the installers know . Take care and thanks from all the team at Speers Flooring

Debbie from Oakville
Debbie from Oakville
1 review Oakville, ON
10/10

Hardwood floors

Excellent service; polite and tidy workers
Floor looks terrific! This is the 3rd time we have used Speers Flooring. Floors done 20 years ago still look as good as the new ones.

Approximate cost of services:
$5,000.00
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Karen Giesen from Mississauga
Karen Giesen from Mississauga
3 reviews Mississauga, ON
10/10

Family Room

My husband and I were very pleased with the service we received from Speers Flooring. We were looking to match the flooring in our living room, and salesman Matt knew right away that the sample we had was Vintage "vienna" flooring. We knew then that we had to get an estimate. Peter was excellent along with installer Remy. The family room floor looks wonderful, so very pleased. Thank you Speers Flooring!!

Approximate cost of services:
$2,400.00
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Company Response

Thanks Karen - I will let Matt & Remy know that you are happy with your new flooring and the work we did . Take care , Peter , Remmy & Matt from Speers Flooring

K. Leung from Oakville
K. Leung from Oakville
3 reviews Oakville, ON
10/10

Laminate floor install

This is the second time we've worked with Speers flooring and for both times we worked with Greg. He was great in helping us choose the type and style of the flooring for our main floor that worked with our budget. The floor was installed perfectly by Randy and his helper and the laminate has really held up to both our dogs running around. We will definitely recommend Speers to anyone that needs any flooring done! Thanks again!

Approximate cost of services:
$4,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Speers Flooring

Speers Flooring has been family owned and operated for over 50 years, committed to the highest quality in flooring standards. We offer a vast array of the finest Engineered & Solid Hardwoods, Cork, LVT Vinyl and Laminate floors. We have in-house installers, and a fully trained showroom consulting staff that ...
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