Custom Window Designs

Windows & Doors Installation & Service
Mississauga ON L5L 5Y4
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Custom Window Designs

Average customer rating:
9.9 10 (61 reviews)

Sort by

rhondaabascal .
rhondaabascal .
5 reviews Mississauga, ON
10/10

Windows, doors, siding

I came across this company 4 or 5 years ago and have been dealing with Peter. I absolutely trust Peter for his opinion and his services he provides. I have been getting him to do various jobs around our home including a front door, side door, 2 basement windows, 2 garage windows and new siding for existing windows and will continue to use his company and would highly recommend him and the company. His crew is very professional and clean and as a whole very nice to deal with. Thank you for always being available whenever we need your services

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you Rhonda,
See you soon.
Peter

Daly from Toronto
Daly from Toronto
7 reviews Toronto, ON
10/10

Window replacement

Dave teare is a great sales rep who made sure that we got exactly what we wanted; from customizing our new windows to allow for our existing shutters to using premium caulking. The staff are highly trained professionals who had an interest in making us satisfied. Overall a great job with great friendly service. We gladly would recommend this company.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Astrid from Toronto
Astrid from Toronto
1 review Toronto, ON
10/10

Complete Window replacement

I Needed all of my windows replaced including the frames. T Windows was amazing from the response time to the execution of the work. They took on a challenging project with my Bay window and executed it beautifully. They were thorough, they followed up in a timely manner and they did a great job! I love my windows. I would definitely recommend this company. David the sales rep was such a book of knowledge. Peter the owner and his crew was excellent in dealing with the follow up. Highly appreciative of their overall care in their workmanship.

Approximate cost of services:
$10.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Otilia Peralta from Burlington
Otilia Peralta from Burlington
1 review Burlington, ON
10/10

Windows Replaced

Some day I needed to change my windows.So I start all the process of consultation with different companies of the ruble, but always the deal fail for the final price or for the time it took to do the job.
One fine day I notice my neighbor's front is changing their windows and I asked him about the company that was doing the installation and told me it was "Custom Window" I asked all about how was satisfied with the work.He speak only good things about them.
Then gave me a Peter's bussiness card.Of course I call immediately
answered the phone by Peter himself.After a while we arrived at a great deal to me ...
and now my house looks more beautiful than ever with its brand new windows.I'm very grateful to all the guys of Custom Window.I recommend
Thanks

Approximate cost of services:
$12.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to share your experience on HomeStars with us. We are glad you are pleased with the service and we appreciate your business.

Richard in Oakville
Richard in Oakville
6 reviews Oakville, ON
6/10

windows

In June 2014 I discovered an installation problem from the install of June 2013. I was happy with the product and price. Over one full month it took 3 calls and an email followed by a poor review on Homestars to get a response. A repair appointment is now booked,

Review has 1 previous version
Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Please accept my sincerest apologies for the substandard service you received, I can assure you that this was an isolated experience. We work very hard to accommodate all of our customers in a timely and professional manner, whether it is a small or big job. I do hope that you will consider us again in the future and I thank you for your feedback.

Ted and Lorraine Waller from Oakville
Ted and Lorraine Waller from Oakville
1 review Oakville, ON
10/10

New Windows Custom Made

Peter and his staff did an excellent job of design and installation of windows on our third level and now second level Oak Park Home in Oakville. Absolutely incredible window and installation

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for the kind review, we appreciate your business.

Irena from Toronto
Irena from Toronto
3 reviews Old Toronto, ON
10/10

Retrofit window replacement

During the process of obtaining many quotes, Danny's service, competitive prices and attention to detail stood out and I hired Custom window designs. I replaced 16 windows of various sizes on 2 floors and the installation was on the date promised, the installers did an impeccable job installing and finishing in 2 days and left the place spotless inside and out. I couldn't be happier and I highly recommend them without hesitation. I've received many compliments from neighbours on the quality of work and how great the windows look.

Approximate cost of services:
$0.00
Was this review helpful?
Annie from Mississauga
Annie from Mississauga
4 reviews Mississauga, ON
10/10

New door

Peter came to our rescue. Our house was broken into the night before the last major snow storm we had. He came to our home during the storm to secure the door. He helped us to choose a door. Once the door arrived, they came immediately to install it. Great service and great, quality product. Thank you!

Approximate cost of services:
$3,300.00
Was this review helpful?
Company Response

Thank you for taking the time to share your experience with us on HomeStars. We are very happy to hear you were pleased with the service and we are glad we could help you in such difficult time. Please let us know if there is anything we can do for you in the future.

Monique M in Mississauga
Monique M in Mississauga
16 reviews Mississauga, ON
10/10

Kitchen Bay Window Replacement

In May 2012, I contracted for Peter and Custom Window to replace my Kitchen Bay Window based on my previous positive experiences with this company. And again, I was not disappointed. The bay window replacement went smoothly with every attention given to the minor detail and as usual, you couldn't even tell that I had contractors on site....the clean up was great. They even made a minor improvement to one of their previous installations upon my request. Looking forward to working with Peter and the crew again for the remainder of my window replacements in 2013.

Approximate cost of services:
$2,000.00
Was this review helpful?
Acorn from Oakville
Acorn from Oakville
3 reviews Oakville, ON
10/10

Window Installation

We had 8 Retro fit windows installed they look like they have always been part of our 1960 built home. What a difference in the house, I have turned down my heat, and taken down my window blinds so I can enjoy our windows. They provided exactly what they promised, on time, on budget, even gave us a tour of the factory. Peter also gave me a price to fix our poorly finished front door, its perfect now. Would recommend this company without hesitation. Peter and his company are awesome!
Lori & John ~ Oakville

Approximate cost of services:
$7,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Custom Window Designs

For over 34 years we've been manufacturing and installing high quality vinyl replacement windows, steel doors, fiberglass doors, sliding doors and upgrading homes in Mississauga, Oakville, Burlington, Hamilton and over the GTA and beyond. You can count on our experience to do things right, and on our workmanship to make it look exactly how you envisioned - all at a price that is wallet-friendly.

Custom Window Designs is a member of CWDMA, a standard recognized as one of the best in the industry. What this means is that you can have confidence in dealing with a renovator whose excellence is recognized nationwide, backed by a written 10-year workmanship guarantee and an exclusive 25-year manufacturer warranty. You can also rest assured that will be around to honour them. Count on high value in the the service, workmanship and products involved.

We also use NO SUB-CONTRACTORS. What does this mean to you? This means that all of our employees work for us, not some 3rd party we have no control over. This allows us to guarantee the quality and expediency of the job, which means savings in both time and money for you.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
* Windows *Steel and fiberglass Doors * Bay & Bow Windows * Sliding Doors
BRANDS
Custom Window Designs Ltd
STYLES
Casement Picture single hung double hung single slider double slider triple slider egress window Bay window Bow window
WEBSITE
https://www.customwindowdesigns.ca
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Credit, Debit, E-Transfer, Cash & Financing Options Available
LICENSES
WSIB, Liability Insurance, Health and Safety Awareness
MEMBERSHIPS
BBB, Energy Star Canada, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 year on product and 10 years labour warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.