Stonelink

Stone Link stands behind their product and customer service is fantastic !!!!!!!

Unfortunately we got a bad batch of patio stones. Within 2 years the colour washed off (hey, it happens). Stone Link came and confirmed that the stones were indeed defective and apologized profusely (I was expecting a good fight but it was completely unnecessary).

They showed up with a huge crew of guys and within 2 days, they removed the old stones, and REINSTALLED the new stones - not just the defective ones, but the good ones also, so that the patio would have uniform colour. And we are talking about HUNDREDS of square feet of patio and pool surround !!!!!

They install guys were incredibly polite and professional. And they cleaned up aftemselves!!!

Best of all, Danny and his crew's re-installation job was better than the guys/company that originally installed it!!!!!!

We built a new custom home and during the process dealt with a lot of companies and trades, some good but most were horrible.......all I can say is that StoneLink was one of the BEST companies that we had the pleasure of working with.

StoneLink sells gorgeous product of exceptional quality AND they truly stand behind their product!!!!! When you are spending thousands of hard earned dollars, it is wonderful knowing that you have peace of mind of where you are spending your money.

THANK YOU ROBERT AND DANNY!!! YOU GUYS ARE THE BEST!!!!!! AND I WILL RECOMMEND YOU TO EVERYBODY WE KNOW !!!!!

I wanted my landscaper to use the Stone-Link concrete pavers. When the product was delivered it is not a uniform thickness and will not lay flat. The quality of the product is very poor. Some of the pavers and steps came with a white film on them from the manufacturing process. When I tried to wash it off, it would not come off.

I contacted the company and their customer service was terrible. They offered no help with either issue. All attempts to correct the problems failed. There is no fix for these defects.

Do not buy this product, you will not be happy with it and the only answer you will receive from the customer service is that if you are not satisfied, bring the product back, at your own expense, for a refund.