Metro Wide Paving Ltd

We arranged to have our 2 car driveway redone on June 30, 2011 and were told that the job would be completed by the second week in August. This time came and went and several calls were made to Joe to ask when we could expect them to return and complete the job (at this point, the driveway was just exposed gravel). The answer we continually received was “it will be done next week.”

A series of “next week’s” came and went and still no one showed up, so we called Joe back. He now said that they hadn’t come because “it had been raining in September.” We’re not exactly sure where it rained for all of September because, in Scarborough, it was quite dry that month. We spoke with some of the owners of the other 5 homes on the street that Metro Wide was doing and heard the same story from all of them: “We called MW too, a date was quoted that they’d return, but nobody showed up.”

On October 7, they finally arrived and completed the driveway by laying the needed asphalt. On October 19 it rained and the water ran backwards into our garage. We called Joe back (the only person we were “allowed” to speak to at MW by this point, but that is another story), and he said he’s send out someone to take a look. On October 24, two men arrived and agreed that there was indeed a problem with the driveway, and that 4 feet of asphalt in front of the garage door would need to be taken up again and re-laid. On November 5, they pulled up that section of driveway, and on Nov. 17, they re-laid the asphalt. This “repair,” however, left us with a joint in our new driveway, but the workers who did it, said that there was no other way to complete the repair without tearing up and redoing the whole driveway.

Bottom line: a job that was promised to take 6 weeks to complete ended up taking closer to 5 months, and yielded a “new” driveway that had to be repaired before it was even a month old.

Metro Wide Paving gets a 0 from us

We were very satisfied with the job that Metro Wide did for us from start to finish. We had approx 25 different companies quote on the job & even though they were not the cheapest, we decided to go with them and are so glad we did. They came & did the job as promised, kept their word about when they were going to come back & pave & a few of months later, we noticed a crack in our driveway so we called them up and within the week it was fixed no questions asked. We highly recommend them - they are professional, did a quality job & have excellent customer service.

Metro Wide paving did my driveway few year ago I call them again this February as we are 100% satisfied with their job and design I will recommend them.
Bobo

We hired metrowide to pave our driveway and repair an existing retaining wall. The contract was signed in late july and completed november 10. The job was delayed to some degree by repairs we had done to our leaky basement. I made countless phone calls to Joe asking when the retaining wall and driveway would be completeted;
and his response was -should be there later this week-or first thing next week-but it didn't happen. When his crew did show up to repair the retaining wall,they didn't bring the tools or rebars and I had to drive to Rona and get them myself. I was frustrated by this companies lack of concern and poor communication towards us -the customer. Just a phone call either way to let the consumer know their intentions would be appreciated;and mean it.

When I first made my overtures to various companies for quotations on my new driveway project, Metro Paving was prompt and very helpful with suggestions for landscaping I had never thought of, nor had the other paving companies. From the time of the initial visit in early April before full frost had left the ground, it took some time for them to actually begin the project.

I found Joe very courteous and friendly, and he does know his business on his several visits to my place. By and large the main job of a new driveway was well done, and the idea of river rocks in the side flower bed with small bushes to be planted was brilliant. My neighbours are still complimenting us on how nice it looks.

My mixed reactions come from the added-on jobs I gave them to planting the bushes I had bought for the river rock bed next to the driveway. Intially, the crew just stuck the plastic pots in the ground and put in the river rocks. Amazing! How in the world were the roots going to break out of the plastic container and grow down?? But to their credit, the crew came back and redid the planting WITHOUT the pots and redid the stones. The other area for my mixed reaction was the side job of extending my patio with paving stones. The job was quite uneven when done, and rain water flows the wrong way toward the house then away from it. In additon, no effort was made to clean up the unused gravel, and several large unused concrete remnents were left in the back yard, which I haven't found a way to get rid of yet because of their weight.

My last area of concern is the final touch from the office. I have not yet received a proper invoice for the whole job (it is paid in full), which I need to claim for the 2009 tax renovation credit courtesy of our government. 5 phone calls and two emails to Joe and Co. but nothing yet has arrived in the mail, despite several promises.

Bottom line? My advice to anyone thinking of engaging the services of Metro Paving is that you make sure you do not pay them the final balance until FULL cleanup is done and a FULL invoice marked paid is provided.

I could have given them a 4 or 5 out of 5, but for the latter reasons, they slipped to a 3. Sorry, but these are the hard facts.

Approximately 5 years ago we had our backyard and front walkway paved by Metrowide Paving. Initally I contacted 4 Paving companies and my husband and I decided to hire Metrowide Paving as we took an instant liking to their Sales Representative Tom. He was very professional and his worker's did a great job. We plan on having our driveway paved in the near future and we will definitely be contacting Metrowide Paving for a quote on the job.

Paved my driveway 3 years ago and did a great job that has held up. They took out the old asphalt and the ground underneath was wet and soft. They told me to leave it dry out and harden. It took a couple of months for them to get back but once they came they did an excellent job. I think they do mainly commercial work and the odd residential. They bring a lot of heavy duty equipment to the job site and they work quickly. Good job!