Vaillancourt Plumbing & Drains

Formerly E. Vaillancourt Plumbing & Heating Ltd
Plumbing
Oshawa ON L1J 4E9
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Vaillancourt Plumbing & Drains
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Reviews for Vaillancourt Plumbing & Drains

Average customer rating:
9.9 10 (355 reviews)

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robnan
robnan
0 reviews Oshawa, ON
10/10

Bathroom and kitchen faucets

I have a unusual bath tub faucet and Trevor went out of his way to try and fix it. He was great about answering my questions and when it came to the kitchen faucet that needed replacing he was very helpful in what I should look for. I would definitely use them again.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for sharing a few words with us about your experience. Trevor knows his stuff and loves his job and as you saw, it shows. We're here for you whenever you need us.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

vaillancourt plumbing very accomodating. trevor, the tech was great!

i am very satisfied with the work performed in my kitchen. the receptionist was most pleasant and trevor was most helpful. i would not hesitate to call vaillancourt plumbing in the future.

Approximate cost of services:
$335.00
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Company Response

We greatly appreciate your feedback and 10-Star rating. We are all doing our best everyday to deliver top level service.
All the Best from E. Vaillancourt Plumbing

Brenda
Brenda
1 review Toronto, ON
10/10

Clear clogged toilet

I had a badly clogged toilet downstairs which overflowed and I called Vaillancourt plumbing. They can the same day! Dave and Alex were sent over. They were very thorough and polite, and very nice guys. They pinpointed the problem with the camera, and told me the problem, and showed me on the monitor. I was very happy to have it cleared. I have since requested them back to fix the pipes next week. Thank you to everyone at Vaillancourt plumbing! Brenda A

Approximate cost of services:
$731.00
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Company Response

Thank you for taking a minute to send us this lovely review. Dave and Alex are a great team and we're so glad they could get you up and running.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Ajax, ON
9/10

New kitchen faucet & sink installation

Our first time using VAILLANCOURT plumbing after seeing the reviews on HomeStars. Great customer service from booking the appointment to the on-site team and a follow-up call. Courteous and professional. Highly recommend!

Approximate cost of services:
$500.00
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Company Response

We're delighted you were pleased with our entire process; consistency and efficiency from office to field is important to us and we appreciate you recognizing us for it. Thank you.
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Fixed Water Shutoff

We were unable to turn off our water to the outside tap because the shutoff was broken. Trevor assessed the situation, came up with a solution, and fixed it extremely efficiently. He left no mess and was extremely professional and friendly. Will definitely be calling E. Vaillancourt again!

Approximate cost of services:
$192.00
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Company Response

Glad to hear Trevor got you fixed up and you are pleased. Thank you kindly for your review and 10-Star rating.
All the Best from E. Vaillancourt Plumbing

emmykeays
emmykeays
0 reviews Oshawa, ON
10/10

Very responsive, great seamless service

On a Friday night, we had a kitchen sink clog that wouldn't clear. While working on it, we discovered a leak in connection between one sink and the pipe underneath causing quite a leak.

We called E. Vaillancourt Plumbing & Heating Ltd after seeing great reviews online and asked for a weekend appointment. We received a call right back, and by noon they were working on replacing the leaking pieces and clearing the nasty clog in no time.

Everything was cleaned up spotlessly and Dave explained everything to us. The price was reasonable, and we would call again without a second thought if we ever need plumbing help again! They saved our weekend.

Approximate cost of services:
$500.00
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Company Response

We're delighted to hear you were pleased with Dave and our service and that we could rescue your weekend. Just a call away whenever you need us again. Thank you so much and...
All the Best from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Kitchen plumbing finally solved

Words cannot express how happy I was with Vaillantcourts services. We had our kitchen renovated a few years ago and put in a double (deep) sink and it never drained properly, it also dripped from short fittings. We had someone else come and try to fix the problem about a year ago. What a nightmare! Not only did he do a terrible job he complained the whole time about the job and still didn’t solve the problem. I had to use my own old towel to clean up the mess. So glad I called Vaillancourt. They had all the supplies on hand including drop sheets and rags for the job. They were so polite and never complained once, assuring me that they were not going to leave until the job was done right. True to their word and 3 hours later with all new parts and fittings I finally have the sink of my dreams. They even tightened the faucet because it was loose. I was even able to use my dishwasher again now that the sink drains properly. No buckets to catch dripping water and they left our house with no mess for me to clean up. Best of all the final costs was $300.00 less than the plumber from Hell. Thank you so much Vaillancout Plumbing I will definitely call you for any other plumbing jobs that may arise.

Approximate cost of services:
$535.00
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Company Response

Thank you so much for your wonderful review and favourable rating. It speaks clearly to our values of "Doing it Right" & "Doing it Clean" & "Doing it Pleasantly" Just a call away anytime you need us!
All the Best from E. Vaillancourt Plumbing

lesleymurray
lesleymurray
2 reviews Whitby, ON
10/10

Repair valve

Shut off valve for water outside was dripping. The plumber came in and told me I did not need a new valve, just a cartridge, changed it very quickly. Cleaned up and left. Very professional and did not charge me for something I didn't need.

Approximate cost of services:
$179.00
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Company Response

Thank you for dropping us a line and rating us so highly. We build our company on delivering quality service with integrity and it's nice to be recognized for our efforts towards these values.
All the Best from E. Vaillancourt Plumbing

lesleymurray
lesleymurray
0 reviews Oshawa, ON
10/10

Shut off valve for outside hose

After shutting off the water to the outside hose, my valve was leaking. The plumber came and he told me it was just a cartridge so I wasn't paying for anything that wasn't necessary. He was fast, efficient, and left the place spotless when he was done.
I use E. Vaillancourt Plumbing for all my plumbing needs and have for the last eight years. I would certainly recommend them.

Approximate cost of services:
$179.00
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Company Response

Sounds like we were checking all the right boxes for you. Thanks for calling, your many years of loyalty and for your review & high rating.
All the Best from E. Vaillancourt Plumbing

barb.haynes
barb.haynes
0 reviews Whitby, ON
10/10

Replace bathroom and kitchen fixtures; previously servicing plumbing system

When needs arise, I truly look forward to contacting Vaillancourt Plumbing to book a service call. I have learned that I do not need to ask for the capable individual plumber or team who came last time; all the plumbing professionals who work for Vaillancourt Plumbing reflect the same traits and values of this family-owned company. They are on time, reliable, transparent and approachable; patient and empathetic with whatever the job presents; personable; and expertly skilled. Truly, having Vaillancourt Plumbing staff in my home feels like having a trusted, experienced neighbour over to solve my challenge and get me back to smooth order.
During my most recent service call, a neighbour did come to the door. I asked her to stick her head in to see the work accomplished by the wonderful plumber who was replacing my kitchen sink, and had repaired my toilet. "I remember you -- you are the plumber who came to our house to replace the water heater!" she enthused. It turned out "my" plumber was from the same team who my neighbours had raved about a few months earlier. It takes a very special tradesperson, and company, to be the subject of social conversation between friends.
As for the cost? The bill is always fair, reasonable, and as explained, with no surprises. I heartily endorse Vaillancourt Plumbing and urge anyone to call them with your plumbing wants and needs.

Approximate cost of services:
$650.00
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Company Response

What a wonderfully articulate review! We couldn't ask for a better endorsement of our services than this. Thank you so much. As you point out, we have a great team and we are very proud of them. We work hard to make sure our customers consistently receive excellent service from whichever one of our team members shows up at your door. And the best part is, these guys truly appreciate our customers and take pride in doing it right. Once again, thank you for sharing your experiences and exuberance with us.
All the Best from E. Vaillancourt Plumbing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vaillancourt Plumbing & Drains

As Durham Region's oldest plumbing company, Vaillancourt Plumbing has been serving the plumbing needs of both residential and commercial customers since 1955 — a testament to our customer-centric approach to our business. As owner Ed Vaillancourt says "Service is Our Business!". Although daily operations have passed forward to Ed's son, Brian Vaillancourt, Ed still advises, drawing upon his many years of experience and expertise. We are committed to a high-level of quality workmanship and customer care when it comes to your plumbing needs. Our expertise, friendly service and competitive rates will ensure you receive the exact repairs you need.

CATEGORIES
Plumbing
WEBSITE
https://www.vaillancourtplumbing.ca
YEAR ESTABLISHED
1955
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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