Aquaguard Injection & Waterproofing

Waterproofing
Oakville ON L6P 0C3
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Waterproofing
Aquaguard Injection & Waterproofing
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97%

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Reviews for Aquaguard Injection & Waterproofing

Average customer rating:
10 10 (65 reviews)

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Marlene from Richmond Hill
Marlene from Richmond Hill
8 reviews Oakville, ON
10/10

Great, efficient work

I had quotes by 2 other companies who told me that I had lots of foundation cracks in my unfinished basement (but were unable to point them out to me!)
Luckily I found Jonathan at Aquaguard. He came quickly to give me a quote and walked me through the whole basement to show me where the leaks were. As it turns out there were only 2 small cracks and the rest were leaks from the tie rods.
He came back to do the job and he was efficient and tidy. My leaks are gone and at a fraction of the cost of the other companies.
I am so happy to have found someone who was honest and knowledgeable. I would highly recommend Aquaguard!
Thanks Jonathan!

Approximate cost of services:
$2,000.00
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Company Response

Hi Marlene,

Thank you for submitting a review on AquaGuard Injection & Waterproofing foundation crack and tie-rod hole injection repairs. It is always a pleasure to receive feedback on our honesty and integrity; it is of great importance to our company to be trusted by homeowners in need of basement waterproofing repairs. Your review will help others in the GTA looking for a trustworthy contractor for foundation crack and basement leak repairs. Thank you for taking the time to share your thoughts on the quality of our services.

Kevin
Kevin
2 reviews Markham, ON
10/10

Polyurethane Crack Injection

Asked for a quote via their website - fast response and had a contractor (John) come within a week. John was knowledge, efficient and professional. Did an acid flush and Polyurethane Crack Injection on a vertical crack in the corner of my basement. Cleaned up after the work and I paid with credit on the spot and now I have a 25 year warranty (which is awesome) for the crack. When speaking with them - it seems like they do this a lot (condos/parking garage etc) so I felt like I had an experienced guy working on my crack.

Approximate cost of services:
$495.00
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Company Response

Thank you Kevin for your glowing endorsement. It is true that concrete crack injection and repair is our specialty. We are glad that you had a positive experience as our goal is to provide excellent work and great customer service to our clients at all times. Thank you for taking the time to post this review as it will undoubtedly benefit others in their search for reliable waterproofing contractors.

Edward Li in Mississauga
Edward Li in Mississauga
1 review Mississauga, ON
10/10

Excellent service

Luc came on time to check thoroughly, found out it was a broken pipe which caused the problem, and offered no charge for inspecting and gave valuable advice. Thankyou so much.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words Edward. Since we always strive for customer service excellence, our clients' satisfaction is the best affirmation we can receive. Thank you for sharing this review.

Luc

ND in Mississauga
ND in Mississauga
25 reviews Mississauga, ON
10/10

Basement Wall Leaks

I called Aquaguard to correct a couple of active leaks from tie rod holes that I found during a basement renovation. There were also a couple of other areas where I found mold or carpet stains. John and Luc came out to take a look. They checked my entire basement where I had concerns, and were able to figure out where the leaks were coming from. They found a foundation crack which I never would have found until the problem would have been bigger. I didn't even know there was a problem in that area. Damp insulation was the proof after opening up the vapor barrier and insulation, so Luc was right on about that area. They were able to address every area that had signs of mold, and offered many helpful tips and bits of information.

They didn't leave until all my questions were answered, and all areas examined and addressed. I am very glad I gave them a call, and can rest easy now that the immediate issues have been taken care of, with a 25 year guarantee. Aquaguard was the best call I have made in the last few years!

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for such a positive, unsolicited review. We always try our best to fully meet the needs of our clients. Your review provides confirmation that we are doing what our clients want and need. Thank you again for taking the time to post a wonderful review from which others will surely benefit.

Chris and Marion from Burlington
Chris and Marion from Burlington
11 reviews Burlington, ON
10/10

Basement leaks professionally repaired.

I found Aquaguard through a combination of Homestars and a referral from a friend. With good reviews and a reference they seemed like a good bet and I was not disappointed. Jon came out quickly to take a look at the situation, we had several leaks in the basement behind the drywall with no idea how much work was necessary but fearing the worst. After a thorough inspection Jon gave us a clear idea of likely problems and clearly communicated costs. We made an appointment immediately and he was there on time and ready I work. He was professional, thorough and personable. The price was reasonable and the work well done. We thought we had another new leak several days later and John came out at short notice to take a look. It wasn't a foundation leak so there was nothing for him to do but I appreciated the prompt response. I would recommend Aquaguard to anyone with a basement leak.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Chris and Marlon!

Greg McMurray in Milton
Greg McMurray in Milton
1 review Milton, ON
10/10

Leaky basement

John is my new hero. He responded quickly and arrived on-time. He was totally knowledgeable and clearly explained our options. He was very willing and able to respond to the problem in real time and tackled the problem right away, with immediate results. Water may be our most precious resources but nobody wants it in their basement. If you have a leaky basement, don't delay, call Aquaguard today. You'll sleep easier. And you'll be the next to write a glowing testemonial and recommend this company to your friends and neighbours.

Approximate cost of services:
$170.00
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Company Response

Thank you for your feedback Greg, it is always wonderful to hear that a client is very satisfied. Thanks again.

My S.
My S.
1 review Oakville, ON
10/10

Basement waterproofing and installing sump pump

John was great! We would highly recommend them to anyone in need of basement repairs! They were efficient and provided excellent customer service from the moment he came to our house for an estimate to once the work was completed. He took detail and care in covering our carpets and ensuring there was no mess left in the house once the work was completed. They have a very hard working team and are completely trustworthy.

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much Christina for your kind words. It has been a pleasure doing business with you!

All the best,

Jon

Private User
Private User
Private User reviews Simcoe County, ON
10/10

Amazing service, job well done.

Had an issue with a basement leak, sent an online request and Luc called me soon after providing me with great information on the possible cause and how to fix it. He requested I sent him pictures so he can better assess the problem. Luc was always available through text messages to answer questions. An electrician was required to get the job done since the crack was behind the panel, he referred me an excellent one who did the job at a good price. Jon came to do the repair, nice, professional and I am totally satisfied with the work that comes with a 25 transferable warranty. Jon provided me with additional advice at no cost and had a look at my foundation. Never hesitate to call these guys for basement leak, great company that deserved its rating.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to post a review about your foundation crack repair. We are pleased that we were able to meet your needs entirely and that you recommend us to other homeowners needing basement leak repairs. Posting reviews is helpful to homeowners looking for good companies. Thank you again for your compliments and your review.

Basementguy
Basementguy
1 review Uxbridge, ON
10/10

Crack fill in basement

Responded immediately and used best of breed repair technique - High pressure injection with grease gun nipples and electric pump. Price was fair considering the repair kit ordered from the US would have cost me $300 and then I would have had to do it myself with no guarantee I'd have done the job properly. Very satisfied.

Approximate cost of services:
$450.00
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Company Response

Thank you for your positive review; we are glad you were pleased with our services. DIY foundation crack repair only works in textbook cases so you would have wasted alot of money had you tried to do it yourself. Now you have a 25 year warranty on a professional crack repair. Thank you for your business!

Steve h in Barrie
Steve h in Barrie
1 review Aurora, ON
10/10

Basement leak rapair

Called on a Friday night before Christmas Luke called me back in about 10 mins had a guy a couple of days later and fixed my crazy leaks in a couple of hours. Not too expensive and I did not have to trench the side of my house.
Thanks guys ! use me as a reference if you need.

Steve H

Approximate cost of services:
$1,250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the positive review Steve! We always do our best to help our clients out and to meet their needs. Thank you for acknowledging our work by posting this review. Luc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquaguard Injection & Waterproofing

Aquaguard Injection & Waterproofing If you have a crack in your foundation or your basement is wet and leaking call the experts you can trust for quick and inexpensive repairs. At AquaGuard Injection, waterproofing is our specialty and it is the only service that we offer. We can provide you ...
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