Aquaguard Injection & Waterproofing

Waterproofing
Oakville ON L6P 0C3
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Waterproofing
Aquaguard Injection & Waterproofing
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97%

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Reviews for Aquaguard Injection & Waterproofing

Average customer rating:
10 10 (65 reviews)

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Amy
Amy
8 reviews Oakville, ON
10/10

Great experience!

We had a leak into our basement in the same spot where a number of others on our street (who live in the same model of home) had experienced a leak within the past year or two. (The houses were all built in 1989, so well beyond warranty.) A neighbour recommended AquaGuard Injection & Waterproofing, and we had a great experience. Luc, who led our repair job, has a great personality and stands behind his work.

We have yet to experience a heavy rain fall since our repair was completed, but are confident that the job was well done. A small price to pay for the huge reduction in stress knowing that the issue has been fixed. And the 25 year warranty is great!

Thank you, Luc and team, for a great experience all around.

Approximate cost of services:
$1,300.00
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Company Response

Thank you Amy for leaving us such a wonderful review. You correctly touch on several points that are worth noting: firstly, foundation leaks are not uncommon but they can definitely be a source of stress; secondly, it is important to hire a professional waterproofing company with experienced technicians to repair your leak(s) properly and permanently; thirdly, educate yourself so that you choose a company who will not just offer you one solution but will present you with the most cost-effective solution; and lastly, go with a company that stands behind their work 100% and will put it in writing. Thanks again Amy. We are certain your review will be very helpful to other homeowners in our community!

Charles
Charles
0 reviews Aurora, ON
10/10

Crack repair basement wall - perfectly done

Luc arrived and finished on time and was very tidy. He did a great job and was very comfortable with my many questions on what he doing.

I would highly recommend Luc and Aquaguard Injection for foundation crack repair.

It’s certainly cheaper doing the repair from the inside as well. The image is post repair and shows the scope of the crack repair.

Approximate cost of services:
$595.00
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Company Response

Thank you Charles for leaving us your review and recommendation. We love to educate our clients at every opportunity and even our website was specifically designed for that purpose. We are pleased by your seal of approval of both our technician and the cost-effective repair solution we provided. Thanks again for your words of praise!

Private User
Private User
1 review Milton, ON
10/10

Foundation crack leak

Had a foundation crack that was a small intermittent problem leak over the years, but really showed itself this 2021 fall with so much rain. The team was quick to respond and fixed the leak by squeezing this repair in because a cancellation by someone else occurred. I am very pleased with this leak fix.

The cool part is that this company had previously fixed another part of the basement (under previous owners). Since I had the warranty/ documentation and was able to see that the fix was a success after all that time (10 years), it felt like a no brainer to use this company again.

I do have another crack (non leaking) that I want fixed when the time is right, needless to say I will call this company again.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for your terrific review. We highly appreciate the trust that you have placed in us and we promise never to take it for granted. Our team takes great pride in providing the best customer service we possibly can and feedback such as yours it truly validating. Thanks again for your confidence in AquaGuard!

Truck5
Truck5
0 reviews Newmarket, ON
10/10

basement leak

We had problems with 3 cracks in our basement wall causing water leaks during high rainfalls. We contacted Aquaguard and sent them pictures of the problems. They responded quickly and were able to tell us what kind of repairs were needed, the cost and the expected time required for the repairs. They were efficient, clean and polite and we have had no problems since.
I would highly recommend them.
Sue MacKenzie

Approximate cost of services:
$1,500.00
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Company Response

Thank you Sue for taking the time to post your comments. The clear and concise details you share are helpful because they summarize AquaGuard's business practices - effective and professional. We are happy you found the entire process relatively seamless and that your experience was a positive one. Thanks again for your valued recommendation!

10/10

Basement crack in wall

This is the 2nd time I have used this company. They are very nice to deal with. Came the next day after a cancellation. The tech Marco and Luc were super nice guys. Very professional and did a good job. And cleaned up after. I would recommend them highly and will continue to use them for future needs if ever required.
Also Paula who took my call was so friendly and kind.

Regards
Sheldon Fernandes

Approximate cost of services:
$709.00
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Company Response

Thank you so much for your comprehensive review, Sheldon. The comments you shared help others in our community make an informed decision when they are faced with basement water leaks and are not sure which waterproofing company to hire. As you point out, homeowners can be confident that in choosing AquaGuard Injection & Waterproofing they are in great hands. Being of service to you on both occasions was a pleasure and a privilege. Thanks again Sheldon.

Don
Don
1 review Oakville, ON
10/10

Foundation Leaks

Luc came and assessed the problem and went to work fixing the cracks.He was very diligent in completing the job in the timeframe he had projected and his cleanup was an improvement to the basement!!!!

Luc was also a referral from my neighbor who was very pleased.

I would recomend him 100%

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Don for posting your review. We are delighted by your unequivocal endorsement of our company and by your approval of our work, right down to our housekeeping skills! A great big "thank you" goes out to your neighbour as well for referring us to you. We certainly enjoyed being of service to you both and look forward to more referrals in the future should the need arise. Clients like you make our work enjoyable and hearing comments such as yours truly makes our day. Thanks again Don!

Dexter in Maple
Dexter in Maple
1 review Mississauga, ON
10/10

Professionalism!!

Luc showed up right on time. Immediately he was set up and simultaneously working on 2 cracks. Luc was very easy to talk to and made the whole experience relaxing. You could see his years of experience as he went about the task on hand. I feel really good that I chose Aquaguard to address my crack repairs.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your review Dexter. We are honoured to have been selected by you and gratified that you were happy with your choice. At AquaGuard client satisfaction is a huge priority and this is why we only employ full-time experienced technicians and never sub-contract our work. Everyone on our team works diligently to earn the trust and respect of our much valued clients because without them, we would not be here. Thanks again Dexter for your words of encouragement and affirmation and enjoy your dry basement!

Private User
Private User
Private User reviews Newmarket, ON
10/10

tie rod leak

I had a persistent leak and aquaguard was my second opinion. The first company had the equipment to dig out my side yard, so they were determined to do so --asking for 10-15K.

Aquaguard said they could fix it and although they had to come back and fix more after a heavy rain, they were neat, professional and prompt to reply. Very happy with the service and relieved to not have to dig out mature hedging.

Approximate cost of services:
$700.00
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Company Response

Thank you for sharing your experience. We are pleased you were happy with our services and conduct. At AquaGuard Injection & Waterproofing we come by our reputation through honesty and hard work and we will never compromise our integrity for the sake of making extra money. We are interested in satisfied customers so we will always sell our clients the best and most cost-effective solution(s) for their water ingress problems. To do otherwise is unethical and unprofessional. Thanks again for your awesome review!

Private User
Private User
Private User reviews Newmarket, ON
10/10

excavation and waterproofing

Luc and the AquaGuard team excavated and waterproofed two basement walls of our house. They were very organized in starting the job. They were efficient and careful during the job. They were tidy and cleaned up well at the end of the job. They patiently answered my questions during the job. They did a great job starting and finishing the process in two days.

Approximate cost of services:
$15,000.00
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Company Response

We are gratified by your glowing review and delighted that you appreciated both the services we provided and the team members who delivered them. At AquaGuard Injection & Waterproofing we take our clients' satisfaction seriously so we ensure that they receive our very best and have a positive experience each and every time. Thank you for taking the time to send us such a great affirmation!

Marilyn in Toronto
Marilyn in Toronto
4 reviews Aurora, ON
10/10

Waterproofing

We were extremely satisfied with the work completed by this company. Fast, efficient and a job well done. We would highly recommend this company to fix those pesky basement leaks!

Approximate cost of services:
$600.00
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Company Response

Thank you so much Marilyn for reviewing our basement waterproofing services. Reviews like yours help others make an informed decision about the right company to hire. Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquaguard Injection & Waterproofing

Aquaguard Injection & Waterproofing If you have a crack in your foundation or your basement is wet and leaking call the experts you can trust for quick and inexpensive repairs. At AquaGuard Injection, waterproofing is our specialty and it is the only service that we offer. We can provide you ...
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