I cannot say enough positive things about Captain Electric... Terrific service in every aspect of their work and interaction with us. 1) Initial phone contact was with an actual live and polite person, no answering machine. 2) They came 'on time' as they promised to assess the problem and returned the same day to resolve it. 7 hours of work done the same day! 3) They wore shoe covers to avoid tracking dirt through our home, and used drop sheets. 4) They took time to explain the problem in detail, answered all of our questions, and gave us options for the different repairs that were available. There was no pressure and no upsales job. 5) They arranged the details with Hyrdo One to turn off the power and turn it back on, and for the power inspector agency to sign it off at the end of the work. We didn't have to arrange anything. 6) Their work was neat, labelled, and with great care. 7) After the job was done they took the time to explain their repairs and installations in detail. 8) They left our residence without leaving any trace that they were there. No left over packaging, saw dust, or masonary chips. 9) They were most professional, polite, kind and very respectful of our home. 10) It's obvious that they take pride in their profession and business with how they carry out their work and interactions with their customers! These are the 10 reasons why I gave Captain Electric a 10 out of 10. I've dealt with electricians, plummers, gas fitters, and other contractors in the past... Captain Electric surpasses the previous workers in so many ways. Excellent work guys!