Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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97%

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Reviews for Captain Electric

Average customer rating:
9.7 10 (406 reviews)

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emlee from Newcastle
emlee from Newcastle
1 review ,
10/10

surge protection

Service prompt. Very courteous and friendly. He was able to provide service in a short time. He gave a full explanation of the work that he did for me and explained what I monitor from the equipment that he installed..I would recommend this company to anyone. I know that I will call them should I need the services of an electrician.

Approximate cost of services:
$500.00
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Company Response

Thanks Emlee. With all the electronic components in today's modern homes, Surge Protection has become an important part of an electrical system. Installed at the main electrical panel, it provides a "first line of defense" against damaging spikes and surges on the power lines supplying power to your home. These surges happen many times throughout the day, and can have damaging effects to electronic components over time, or even in an instant. You now have a high level of protection. We are glad to have been of service, and look forward to seeing you again when you need our help. .....bw

Yvonne from Pickering
Yvonne from Pickering
2 reviews Pickering, ON
10/10

Install over-the-range microwave & add outlets

Last summer, Captain Electric installed my over-the-range microwave along with its required separate circuit, and they also added a new wall outlet in my basement. They arrived on time and were very pleasant and thorough in preparing and explaining their estimate. When they realized the microwave installation would require 2 men, they right away called in another technician and finished the job that day. They definitely conveyed the impression that they were very knowledgeable and made me feel comfortable that their work was in accordance with safety guidelines. I would highly recommend them and will use them again in future.

Approximate cost of services:
$1,600.00
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Company Response

Yvonne, thank you for posting this review. When one of our electricians arrives at someone's home and assesses the work, sometimes they need some extra help to complete a job. They call the office "requesting back-up" and we do our best to see who is available to help them. Sometimes even the manager (that's me) has to leave the office to help out. Thank you for choosing Captain Electric, we will see you next time. ...Brian

SJ in Scarborough
SJ in Scarborough
3 reviews Scarborough, ON
10/10

Electrical Problems diagnosed and promptly fixed. Quality work.

I tried Captain Electric on a friend's referral and I am so happy I did. Diane on the phone is very professional and called me about 15 minutes before Dave arrived (within the window promised). Dave is a master electrician and worked quietly and efficiently and explained everything in detail. He diagnosed and fixed the problems with my front porch light / timer, external outlet, and basement ceiling light. He installed 2 'astronomical' timers for my porch lights and a couple of GFIs. He identified a problem with a section of wiring in the basement and provided an estimate to fix it. I had some unpleasant experiences with some electricians over the years, so when I come across a professional like Dave - I am very appreciative. I recommend this company and will definitely use them again.

Approximate cost of services:
$750.00
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Company Response

Thank you SJ, we appreciate your review. We believe that scheduling appointments within a specific time-frame and giving a 15-20 minute call ahead before we arrive is a good business practice. You also mentioned that our electrician explained everything in detail ...it is important to us that our clients understand "what needs to be done and why," and any options that there might be......The "astronomic timers are a really great product, once set-up is complete, there are no adjustments needed to be made as days get longer or shorter, it's all accounted for and adjusted automatically. We were happy to have been able to help you and we look forward to seeing you again, when you need our services. Thank you for choosing Captain Electric.

JvD in Toronto
JvD in Toronto
4 reviews Scarborough, ON
10/10

Electrical work

Polite first contact with Diane. Prompt, professional, efficient work by Dave who replaced fire hazard, fuse panel with circuit breakers; offered respect, concern. Affordable safety: Captain (Fantastic) Electric. Hire them!

Approximate cost of services:
$2,700.00
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Company Response

Thank you JvD. We were happy to have been able to help you, and resolve the safety issues with your home, and replace the problem fuse panel. We look forward to seeing you again when you need us.

Richard from Leslieville, Toronto
Richard from Leslieville, Toronto
2 reviews Toronto, ON
10/10

Electrical Upgrades

We purchased a house that was built in 1910 knowing that it would require some electrical upgrades / fixes. We called a few service providers, including Captain Electric who sent over Enrico to put together a comprehensive list of improvements / fixes. After reviewing a few other proposals, we ultimately selected Captain Electric on the basis of the company's qualifications and reviews, Enrico's thorough inspection, commentary, and straightforward / honest feedback on the scope of services required. Enrico advised that something I had been looking to do was not justified by our needs, but pointed out a number of safety items that needed to be addressed for our home to be safe for our growing family.

We have been absolultely delighted with our choice. The work was scheduled within a couple days of the initial visit, the crew was punctual, polite and showed a tremendous amount of respect for our property (maintaining clenliness, etc.). They sent over a team large enough to handle the job in a single day to minimize disruption to our household.

The quality of the work was top-notch and Enrico explained everything throughout. An ESA inspector came through (random audit) that day and vetted the top-notch work being done by Captain Electric.

I had a question a few days after the work was done and Enrico made time to help.

We have a few other projects in mind down the road and will - without a doubt - be using Captain Electric again.

Approximate cost of services:
$5,000.00
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Company Response

Richard, thank you for this review. It is nice to hear you are pleased with our services.....You mentioned a "thorough inspection," which we believe is the first step on any job. With the "safety" of your home and family in mind, we naturally want to provide you with the best options possible, and help you to make an informed decision. We look forward to being of service when you need us again.

Linda Yeaman from Whitby
Linda Yeaman from Whitby
1 review L1 N3 W3, ON
10/10

New Thermostat for Baseboard Heater

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Extremely Prompt Service. Very Friendly electrician and he explained everything. Job well done. I would definitely call again if any future work was needed. It was very re-assuring to have a live person answer the phone in the office when I called for service.

Approximate cost of services:
$224.87
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Company Response

Thank you Linda. I am glad to hear you were pleased with our "friendly" electrician and prompt service . . . Also - We have full time client care representatives in office 8 am - 5 pm, and attempt to answer all calls live, so I am glad that you noticed this and appreciated it. We do not use a call centre, but rather we manage all calls in house, and for after-hours and emergencies - through our phone system prompts and the on-call electrician . . . . Linda, we look forward to seeing you again. Thank you for choosing Captain Electric.

Rob a.
Rob a.
3 reviews Oshawa, ON
10/10

install light fixture on high foyer ceiling

We were very pleased with the work completed. It was done quickly and the electricians were very professional. We have had Dan, Dave and Enrico complete work in the house and all were very professional, pleasant and knowledgeable. I wouldn't hesitate to contact Captain Electric again in the future.

Approximate cost of services:
$200.00
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Company Response

Thank you for posting this review Pauline, we look forward to to serving you again when you need us.

Prima L. from Scarborough
Prima L. from Scarborough
1 review Scarborough, ON
10/10

Did a great job

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Captain Electric did a great job. They arrived on time and did the work in a timely fashion. They also cleaned up after themselves. Have used them before, will use them again.

Approximate cost of services:
$300.00
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Company Response

Thank you Prima. We are always happy to be of service. Arriving on-time can be a challenge for any service company. We do our best to shuffle our electricians schedules when needed, so that we keep our appointments on time. Thanks for calling us again and we will see you next time, when you need us.

Eric & Pauline
Eric & Pauline
28 reviews Whitby, ON
10/10

Electrician

Captain Electric was referred to me by my brother so I already knew they were a good company. Dan Pederson installed a new digital timer for my outside porch lights and checked out a faulty potlight in the kitchen. He was very personable and knowledgable and the company has a good warranty. I would definitely recommend them.

Approximate cost of services:
$280.00
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Company Response

Thank you Eric and Pauline. Digital Timers to control outdoor lighting are becoming more popular, and it is always nice to come home to a house that is well lit as you approach the front door. Astronomic timers that automatically adjust for the changing sunrise and sunset times are a good choice because you can set the time and latitude/longitude, and the timer will automatically adjust and compensate for sunrise and sunset each day of the year. We also recommend to have Surge Protection at the Main Panel to protect such devices, and other electronics in your home.
Thank you for using our services, and we look forward to seeing you again when you need anything electrical for your home.

Ray in Pickering
Ray in Pickering
6 reviews Pickering, ON
10/10

Replace GFI and outlet

Very professional, sent email to them with my issue, they called very quick and was able to fit me, they called a few minutes before they arrived to say they was almost at my location.

Enrico arrived and looked at the issue, he explained what he was doing and advised what should be done to fix my issues. He also looked over the electric panel and give me some advise about how a new panel maybe required down the road as mine is older and now full.

He cleaned up after his work and check every thing to make sure I was ok with the work. He spent a good couple of hours going over the work and informing me what he was doing and why.

Very good, will use again for my electrical needs, and when funds allow will have them back to upgrade my panel and also fit a bathroom fan

Approximate cost of services:
$250.00
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Company Response

Thank you Ray for taking the time for this review of our services. I am glad we were able to fit you in the day you wanted. We certainly look forward to hearing from you, when you are ready for your bathroom exhaust fan and panel replacement. Thank you for choosing Captain Electric as your service provider.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.