Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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97%

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Reviews for Captain Electric

Average customer rating:
9.7 10 (406 reviews)

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Bev from Woodbridge
Bev from Woodbridge
1 review Toronto, ON
10/10

Install 3 ceiling fans

Had 3 ceiling fans installed by Kevin and Ryan. They treated me and my home with utmost respect. The job was done in a timely manner and no mess! Ryan even brought my empty garbage can to the back of the house for me before they left....great service and I know it has been done properly by trained professionals!! Will be using them again to install a surge protector. Have recommended them to a friend and absolutely recomend them to anyone reading this.

Approximate cost of services:
$650.00
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Company Response

Thank you for your review Bev. Treating a clients home with respect, taking care to protect floors and wall surfaces, and a thorough clean-up, are all key components of our service. Thank you for your recommendation to your friend. We appreciate your time to write this review, and we look forward to seeing you again in the future. ....bw

njacqui in Pickering
njacqui in Pickering
1 review Pickering, ON
10/10

Troubleshoot no power to Vanity light

Dave was very patient and good at explaining the problem to make sense to someone who don't know much about electrical work especially on old complicated wiring

Approximate cost of services:
$198.00
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Company Response

Thank you Njacqui. We believe it is important to keep our clients informed, by explaining the problem and what needs to be done to resolve it. Thanks for choosing Captain Electric, we will see you next time .....bw

Aimee from Toronto
Aimee from Toronto
6 reviews Toronto, ON
10/10

Ceiling Fan and 2 outdoor GFCI receptacles

Very professional, friendly and diligent. Would recommend them without hesitation. Call them now - do not wait.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Aimee, we appreciate your review, and look forward to seeing you again, when you need us .... bw

Susan kennedy from Huntsville
Susan kennedy from Huntsville
1 review Ajax, ON
10/10

Electrical work

Each time we called captain electric they were able to do the work Quickly. The last time was time sensitive as we were moving in a couple days and they were able to help us right way. Everyone we dealt with was friendly and efficient

Approximate cost of services:
$800.00
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Company Response

Thank you Susan. As always, we were happy to be of service. We trust that your move went very well, and look forward to hearing from you again in the future. Enjoy your new home. ...bw

Sylvia Anderson from Pickering
Sylvia Anderson from Pickering
1 review Pickering, ON
10/10

Electric

I got in touch with Captain Electric about my breaker tripping and was contacted by them almost immediately, their electricians Dan & Cody exceeded my expectations, and that I am 100% satisfied. They were courteous,& professional, cleaned up after the job was completed and wore shoe covers. Yes I would recommend and use them again with any other issues I might have in the future. They arrive on time and answered all my questions as clearly as they could so I understood everything they were doing and why

Approximate cost of services:
$1,230.00
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Company Response

Thank you Sylvia. We were happy to be able to help make your home safe again. When a main breaker trips, this is something that needs to be checked and solved promptly. You also now have Surge Suppression installed at the Main Panel, providing a good level of protection for your home. When you need us next time, we will be here, Thank you for choosing Captain Electric. ...bw

SHANSHAN from Whitby
SHANSHAN from Whitby
2 reviews Whitby, ON
10/10

Lights replacement

Very prompt and professional, the technician gave us very good advice and recommendation. They really took time to discuss with us for our potential problems and which needs action now. The service is really with good value. Definitely we will call this company again if we need electrical technician.

Approximate cost of services:
$700.00
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Company Response

Thank you Shanshan, we appreciate your comments. When we are in someone's home, we believe that it is really our duty to bring to the homeowner's attention any problems that we find, or potential problems that need to be taken care of. We were happy to have been able to help you, and look forward to seeing you again when you need electrical service. ...bw

Lex from Pickering
Lex from Pickering
3 reviews Pickering, ON
8/10

circuit not working

Prompt and courteous. Unfortunately, for me, the technician actually discovered the problem almost immediately, but, the recently installed panel had been mislabeled by the electrician who put it in (not Captain Electric). There had been a GFI put in at the box (for the circuit that was not working) and when that failed, no current was available to that circuit. There was no reason for the GFI to have been put in, as a GFI already existed for the bathroom that they had marked (incorrectly)
Because the problem was not matched up with the circuit it was on, the C.E. technician did a single circuit diagnosis ($283). So, it cost me over $200 more than if the failed GFI had initially been removed.

Approximate cost of services:
$500.00
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Company Response

Thank you Lex. We often find that the panel directory is not labelled correctly (sometimes not at all) and this can be misleading to both the homeowner or an electrician when troubleshooting. We were glad to have been able to solve the problem, remake some loose connections on the circuit, and protect the circuit properly with a new GFCI receptacle in the washroom. Thank you for choosing Captain Electric. ...bw

T. Poole from Toronto
T. Poole from Toronto
2 reviews Toronto, ON
10/10

modify electrical and installation

A prompt, professional, considerate efficient company and service. Very good value for the money. It was great to work with professionals, Enrico and Ryan. They were patient with my ignorance and were helpful for future considerations. Very thorough. And very clean.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you T.P. for your review. We do our best to make our clients happy with the service we provide.Thank you as well for mentioning prompt, professional and efficient, three things that we believe are very important for any service company. We look forward to seeing you next time when you need us. ...bw

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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