Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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97%

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Reviews for Captain Electric

Average customer rating:
9.7 10 (406 reviews)

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Kostas Kendros, Whitby. Ontario
Kostas Kendros, Whitby. Ontario
3 reviews Whitby, ON
10/10

panel upgrade

This is the most professional company I have dealt with during my huge home reno. Very organized and very easy to deal with. Their prices are a little on the high end, but like everything, you get what you pay for. I would highly recommend using captain electric.

Approximate cost of services:
$2,700.00
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Company Response

Thank you k for sharing your experience here on Homestars. Being organized is imperative in the service business. We do our best to keep appointments, work efficiently and finish on-time. I also have to agree with you - "that you get what you pay for." Benjamin Franklin once said ... "The bitterness of poor quality remains long after the sweetness of the low price is forgotten." We are a company that wants to be the best that we can be in whatever we are doing for our clients. That rarely equates with the lowest price.
... Thank you for your recommendation. We hope to see you again in the future, when you need us. ...bw

David from Toronto
David from Toronto
2 reviews Toronto, ON
10/10

electrical repair

We discovered the insulation on the power lines to our house was cracked and Hydro turned off the power. Dave from Captain Electric came within a couple of hours. He was polite and upfront about everything. He even stayed after the work was done to show Hydro the inspection report so we could get the power back on a Friday afternoon. First rate!

Approximate cost of services:
$850.00
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Company Response

Thank you David, we appreciate your comments. We were glad to have been of help. We look forward to seeing you again when you need some help (hopefully not on an emergency the next time). ... bw

Angela in Toronto from Toronto
Angela in Toronto from Toronto
1 review Toronto, ON
10/10

Knob & Tube replacement

I contacted Captain Electric to have the wiring in my home updated. Dan performed a comprehensive assessment of the work required and provided a quote. I contacted them a few weeks later to give them the job and the work was booked for the following week.

Dan, Ryan, Kevin and Kody arrived on time each day and worked very hard. Dan directed the crew and they worked very diligently, I was very impressed by how well they work together.
They left the job site clean at the end of each day and patched all holes (which they kept to a minimum) when they were done.

I know that I made the right decision hiring Captain Electric for this job. I am a very satisfied customer and have recommended them to a few friends already.

Well done guys!

Approximate cost of services:
$10,500.00
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Company Response

Thank you Angela for posting this review on Homestars. A rewire is usually a very intense job, it takes a specific type of electrical crew to do this right. Our crew always works diligently to complete the work quickly, efficiently, on-time, and with as little damage as possible. I am glad that you appreciated this. Thank you very much for recommending us to your friends as well. We look forward to seeing you again when you need us. ... bw

Annette
Annette
7 reviews Markham, ON
10/10

Electrical Outlet removal & Smoke Alarm Installation

Had a very good experience. The staff at Captain Electric has been amazing. Starting with Diane at customer service, and working with Dave, Enrico ,Kevin and Brian. Great attitude, great customer service, professional service associates. I will use this company again and will recommend this company to my family and friends without hesitation.

Approximate cost of services:
$1,200.00
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Company Response

Thank you Annette, we appreciate your kind review. We do our best to provide friendly, professional service for our clients, and are glad that you commented on this. We look forward to being of service to you, your family and friends whenever you need help. ... bw

Raj
Raj
29 reviews Toronto, ON
10/10

porchlight replacement

The company was very professional. They confirmed the appointment and arrival time the day before and about 20 minutes before the electrician arrived. Enrico was very polite and completely professional. He provided useful advice on the project as well as another one I'm considering. He did a great job, correcting the sloppy work of an electrician from another company.

A little expensive but you get what you pay for. Captain Electric will be my go-to company for all electrical matters going forward.

Approximate cost of services:
$260.00
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Company Response

Thank you Raj. We always provide a call ahead, so our clients know when our electrician will be arriving. You now have a correct, code compliant installation. We look forward to seeing you again, when you need us. ... bw

Sandra Casey from Whitby
Sandra Casey from Whitby
1 review Port Perry, ON
10/10

Tripped Breakers

Ontario Hydro failure tripped breakers. Called Captain Electric & they were here within the hour. Great service with an extremely knowledgeable electrician. Bought a Whole house Surge Protector on recommendation, good decision.

Approximate cost of services:
$760.00
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Company Response

Hi Sandra, thank you for posting this review. Having Surge Protection at the Main Panel is more important now than ever before. Everyone can benefit by having this installed. Protecting sensitive electronic devices and electrical components within appliances can be effectively achieved with Main Panel Surge Protection (first line of defence), and with power strips or a UPS with built-in Surge Protection (secondary protection) at the "point of use." Thank you for choosing Captain Electric, we will see you next time. ... bw

Victor from Toronto
Victor from Toronto
1 review Toronto, ON
10/10

Hallway wiring

Great work and great customer service. Was at my door in the time slot they told me, came in and accessed the issue quickly, and had the repairs done in under an hour. Very helpful in pointing out what the root cause was and how it would be fixed before proceeding.

Approximate cost of services:
$400.00
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Company Response

Thank you Victor, for this review. Time is the most important thing that any of have. We realize this, and do our best to keep appointments within the time slot that we provide our clients. We appreciate you commenting on this most important aspect of operating a Service Company. We look forward to being of service next time you need us. ... bw

nance from Richmond Hill
nance from Richmond Hill
5 reviews Richmond Hill, ON
10/10

lights out in only part of the house area

We have a very old house with twist-in type fuses. The power went out in only 1/2 the house area, other half was fine, yet both were on the same fuse. Some rooms had power, yet others did not. I called Captain Electric and their response was immediate. Dave came out to the house within the day & surveyed the situation. He took only minutes to diagnose that the system's faulty old wiring started an electrical fire down stairs in the ceiling area, while the actual cause of this shorting out was upstairs. There was an electric heater upstairs that had shorted out and actually traveled through the wires to an overhead downstairs lightbulb, &caused the wires to burn downstairs. Since it was the wiring that was smoldering, it was not visable unless you removed the ceiling tiles, but there is was, burnt chared wires that could have caused a house fire had Dave not detected it. It was pure genius on his part to be able to find this behind the ceiling tiles, and to look downstairs,remove the ceiling tiles and find the burnt wires in a light socket that was working! - you would think that because it was working, that it was fine, but it wasn't, and it would be just a matter of time before it would have started a fire. Dave is extremely knowledgeable& I doubt anyone could have detected this so quickly. It was very impressive, and saved our lives I believe. I would not hesitate to recommend Dave /Captain Electric to anyone. I am extremely pleased with his services. It was his years of experience that enabled him to diagnose and fix the problem as quickly as he did. Wonderful person to deal with, he is quick & efficient, and he explains everything in a very easy to understand manner. The receptionist is very nice and helpful as well. Great company to deal with. You will be glad you called. We have some more work that needs tending to, and we will definitely be calling Captain Electric again.

Approximate cost of services:
$545.00
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Company Response

Thank you Nance for your review. Being able to find the source of an electrical problem, and make the correct repair comes from years of experience (it is not learned overnight). .... Our team of electricians are experienced at finding problems, providing solutions, and making repairs. We were happy to have been able to solve your problem and make your house safe again. We do try our best to make your experience a happy one, starting with our Client Care Reps that answer the phone, and we thank you for commenting on this. We look forward to seeing you again when you need us. .... bw

Sue from Toronto
Sue from Toronto
4 reviews Toronto, ON
10/10

Fan installation

We bought a Modern Fan Company fan. The first fan did not work, despite two expensive visits from a different electrical company. We obtained a replacement fan. Captain Electric quoted the job, arrived on time, packed up the old fan for reshipping and installed the new fan quickly and professionally with a one year warranty. I will be using them again.

Approximate cost of services:
$350.00
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1 of 1 people found this review helpful.
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Company Response

Thank you for your review Sue. It is always frustrating when dealing with a product failure. We were glad to have been able to help, and install a fan that works. Thank you for choosing Captain Electric, we will see you next time. ... bw

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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