We had Steve replace a 4 ft by 2 ft skylight on the pitched roof of a 3 storey duplex with a Velux skylight with solar-powered blind. Access was difficult, both inside and out, and Steve and his helper did a very careful, safe, and damage free installation. His final price exactly matched his original quote, and the Velux skylight is of excellent quality.
Steve was professional throughout, and thoroughly cleaned after his visit. He carted off the old skylight and all rubbish. He came when he said he would and did the installation within 2 hours.
The only reason this is not a 10 star review is that he could have provided a little more information on our options during the quotation process.