Good Tech, Confirm Pricing First
I called around to a few places and Knight said the right words with the lowest call out fee. The tech was very experienced and diagnosed the problem in less than 5 minutes. He then immediately sourced the replacement part (super lucky these days), went and picked it up, and installed it all on the same appointment. Even though it was a pricey part I am happy with the service. The only warning is to get confirmation of the full cost before having Knight come out. While they had the lowest call out fee, there seems to be an additional fee if you want the tech to actually look at your furnace (diagnosis fee). That was not mentioned when I called to set up the appointment.
- Approximate cost of services:
- $850.00
- Company Response
Good day Jason Thank you for sharing your recent Service visit. It was a pleasure to assist you. In the office we do not have any further pricing to provide other then the dispatch fee. When it comes to pricing we are not the least expensive option in Calgary and there is a good reason for this. Below are some points to consider when selecting a company to do work for you. • We are family owned and operated and have been in business for over 50 years. We aren’t going to disappear in a couple weeks or at the end of the job. • We stand behind our 2 year labour warranty and really beyond depending on the circumstances • We drug test all of technicians because your safety is top priority. • Our technicians will arrive in a uniform and a marked vehicle. • Technicians participate in regular training meetings to upgrade their skills and stay current on new products, trends, and city code regulations. • We are fully licensed and insured so you are protect if mistakes happen. • We have true 24-7-365 emergency service with a real person answering the phones if there are any problems you will be taken care of