Sharp Exteriors

Roofing
Oakville ON L6K 3S3
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HomeStars
Roofing
Sharp Exteriors
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Reviews for Sharp Exteriors

Average customer rating:
9.3 10 (68 reviews)

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joanne.trigg
joanne.trigg
1 review Oakville, ON
10/10

Replace shingles on my roof

I was extremely pleased with all aspects of the work. The estimate was complete in a timely way, a tarp was placed on my roof prior to the commencement of the work due to concerns about a leak and the timing of the work completion was actually sooner then expected with the delivery of materials, the length and completion of the job and then an inspection of the work (completed by a company member) done in a timely way. The work crew was friendly and took pictures so I could see the finished work. The clean up was thorough.

Approximate cost of services:
$7,200.00
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Company Response

We would like to than you for taking the time to write such a nice review. We try to make every experience with our customers great one, so we appreciate your kind words. I will be sure to post your comments for our crew to see.
Thanks for choosing Sharp Exteriors

Honor H.
Honor H.
1 review Hamilton, ON
10/10

New Eavestrough and downspouts

I have personally used Sharp Exteriors in the past for new windows and doors in my past house and a roof vent installed in my current home and have had recent quotes for windows and doors in my current home. I was very happy with the experience, products and workmanship so I didn't hesitate to contact Brian Sharp to come and give me a quote for new eavestrough and downspouts. As usual Brian has a calm and professional demeanour, not in the least bit pushy which is very refreshing but he is knowledgeable about the products he sells and doesn't try and upsell you. I have recommended many friends and clients to them for replacement roofs, windows and doors as I like the fact that they are a family company and are committed to great customer service. I've never had anything other than positive comments and happy clients. After ordering the eavestrough, it took about 2-3 weeks before the work commenced and it was a fairly quick turnaround and now we have beautiful eaves that do not leak or overflow whenever it rains. We were provided with a guarantee for the work too.

Approximate cost of services:
$3,300.00
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Company Response

Hello Honor Hughes, Thanks so much for the outstanding review. We have enjoyed working with you over the years. We truly appreciate you recommending us to your friends and clients. We work as a team, and try to make every experience a great one for our customers.
The Sharp Family

skaposy
skaposy
1 review Burlington, ON
10/10

Roof repair

Courteous cleaned up after prompt explained procedure well professional attitude work was done well price was competetive

Approximate cost of services:
$400.00
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Company Response

Hello,
We appreciate you taking the time to write us a great review. It was our pleasure to help you with your roof repair. Please don't hesitate to call us if there is anything else we can help you with.
The Sharp Exteriors Family,

john.m
john.m
1 review Mississauga, ON
10/10

Front entrance door

High quality fibreglass door , absolutely beautiful!
Installed with the usual care we expect from sharp

Approximate cost of services:
$7,500.00
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Company Response

Hello John,
Thanks for taking the time to give us such a excellent review. A beautiful entrance door certainly makes a difference. It was a pleasure working with you.
Thanks for choosing Sharp Exteriors!

tom
tom
1 review Mississauga, ON
10/10

new windows

windows were replaced in a few hours, they work efficient, no problems with dust and clean up after them.

Approximate cost of services:
$5,000.00
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Company Response

We appreciate you taking the time to give us a review. We are so glad you are pleased with the work and clean up. Our installers' will be happy for the feedback.
Thank you for choosing Sharp Exteriors.

erturner
erturner
1 review Oakville, ON
10/10

Eaves troughs

Work was done without a hitch. Good clean up. Nice finish. Reasonable price. Thanks a lot!

Approximate cost of services:
$2,700.00
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Company Response

Hello Eric,
Thank you for taking the time to review us. We appreciate your feedback. We work hard to be the best we can. We look forward to working with you in the future should you need our services again.
Thanks for choosing Sharp Exteriors

matthewtdaley
matthewtdaley
1 review Toronto, ON
10/10

Window work

I’ve had Sharp complete several jobs on my house over the last 3 Years on three different jobs (eves and downspouts, entire plywood roof replacement plus shingles, and now windows and siding). The entire staff is very professional and the work is done well. They are easy to get a hold of if you have any questions and I would definitely think of using them again next time around.

Approximate cost of services:
$30,000.00
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Company Response

Thanks Matthew for the excellent review. You were a pleasure to work throughout the entire project. We appreciate your business!
Thanks for choosing Sharp Exteriors.

Nishan in Oakville
Nishan in Oakville
1 review , ON
10/10

Roof Replacement

Sharp Exteriors is excellent to deal with, friendly, prompt and courteous from Jonathan to the installers. They were nice. on-time, efficient and cleaned up after. Most of all No loud Music and Cigarette butts. All installers wore uniforms & Safety harness. I will recommend their services to others and will have more work done with them in the future. Very happy, thank you for making this a great experience.

Approximate cost of services:
$16,000.00
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Company Response

Thank you for taking the time to review our work. We take pride in our installations, and appreciate it when our installers' hard work is acknowledged. We value your business, and hope to be able to serve you again in the future.
Thank you for choosing Sharp Exteriors

Jillshome in Oakville
Jillshome in Oakville
1 review Oakville, ON
10/10

Roofing and Windows

Magda at reception was excellent. She was able to answer all of my questions and schedule my estimate for an evening appointment so my husband could be there. Kyle Sharp was also excellent and walked us through the steps to replace our roof. He provided several choices and options. Our roof replacement experience was exceptional. From Bob who scheduled our job to Mike, Trevor, and Oscar all very very professional. Mac the quality manager followed up with the final inspection and even ran a magnet over the grounds to pick up any missed nails. We were so impressed with the quality and service we received that we had Kyle quote our windows. Our windows were installed last week and Edwin and his team went well beyond our expectations.

We are very happy customers.

Approximate cost of services:
$38,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Jillshome,
We would like to thank you for taking the time to leave us such an excellent review. It was our pleasure to help you with your roofing and windows replacement projects. Please don't hesitate to contact us with any questions you may have.
Thank you,
The Sharp Exteriors Family

rgrbrlw in Etobicoke, Ontario Canada M9W6L4
rgrbrlw in Etobicoke, Ontario Canada M9W6L4
1 review Oakville, ON
0/10

Sudden $1600 charge

We signed with Sharp Exteriors on April 16 to do our roof and was told it was about 5 weeks wait to get the roof done. 9 weeks later, on June 16, one business day before they were to start work, I was told my roof was suddenly too steep and if they were to do it they’d have to get more equipment and, although we had a signed contract and everything was ready to go (the roofing materials and bin were on my driveway and had been there 3 weeks waiting for the work to start) I was responsible for all of the $800/day charge to rent the additional equipment. I said no as they need to stick to the signed contract however honouring signed contracts doesn’t seem to be of interest to them and they walked away from the project. No call from any of the owners to explain or apologize for this inconvenience or their lack of judgement. I guess it could have been worse, they could have suddenly asked for more money mid-project and then we'd really have been caught in a bind. With a signed contract in place, 9 weeks having passed, and the workers already having been on the roof weeks earlier, is it fair for them to try and charge us thousands more than we'd agreed to?

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Roger and Misa, I am surprised to see your words as this situation came about solely as a health and safety issue. The discussions were amicable and the final outcome was agreed to by both parties. Our workers concerns were explained to you and your wife in meetings and in detail and certainly not sudden.
One of our best crews was assigned to do your roof and when they arrived to do your home they called our office having concerns with 2 roof slopes on the home that they felt could not be re-roofed using conventional methods or equipment. I personally went out to the site along with the salesman Jonathan and met with the crew. The majority of the roof was steep and complicated by design, vast landscaping, hot tub, luxury items throughout the back yard and 5 feet separating the home from the neighbour. This was not the issue. We have been in the re-roofing business for 38 years and we have special equipment and procedures that can protect these items from harm. The crews concerns were the 2 roof slopes on the right and left side of the house, facing the home. The ground to eavestrough height was over 30 ft with only 5 feet separating the house from the neighbors fence. A ladder could not be positioned properly to perform any work safely. The slopes pitch from up on the roof was much different than was noted from the ground. It was not a typical steep 12/12 pitch it was pretty much a wall. There is no roofing equipment manufactured that will accommodate this slope. This was an access and equipment safety issue, that was brought to the companies attention. Under the new "Working at heights" regulations "A worker can refuse to work if he or she has reason to believe that: the physical condition of the workplace or workstation is likely to endanger himself or herself [clause 43(3)(b)] " To allow the use of a rope and harness to repel down the roof slope to perform work is illegal, and if they were stopped by the ministry, the worker, the company and many times the owner of the property would be heavily fined. A safety review of was performed on site and Jonathan arranged a meeting with both Roger and Misa that same Friday evening June 16th. The meeting took place and the access and safety issues explained. It was determined that the only way to access these 2 roof slopes was with a special machine called a manlift which could lift the worker safely up to the roof slope however, this manlift could only access these 2 slope from his 2 neighbours properties. Jonathan expressed that he was able to get a excellent rental rate of $800.00 per day for the machine and only asked for the "at cost" fee of rental and that both slopes possibly could be done in one day. There was no mark up or addition man hour charges associated with the extra charge. Jonathan said that Roger had no objections and was very supportive of the crew working safely and immediately took Jonathan over to one neighbour and introduced him. The neighbour was very accommodating and was willing to let us use his driveway to access the roof with the Manlift. Roger then went to his other neighbour on his left but they were not home. A meeting was arranged for the next day June 17th so they could meet. The morning of June 17th Roger called Jonathan and cancelled the meeting. He had a sudden change of heart and said he did not believe that he should be responsible for any additional cost regardless of the situation and that if we did not cover these costs he was going to go with another roofing company. I reviewed the situation that morning with Jonathan and agreed our offer was more than fair and the safety access of these slopes was unforeseen. We agreed that Roger could terminate the contract and go with a competitor. Our materials were promptly removed and deposit returned.
I wanted to thank you for choosing Sharp Exteriors. I know Jonathan spent a lot of time assessing and re-designing your ventilation issues, both intake and exhaust. He is a well trained professional and always conducts himself with his customers best interest in mind.
Richard S

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sharp Exteriors

Trust your roofing and renovations to SHARP EXTERIORS. We do every kind of roof imaginable - shingles, cedar, flat roofs, copper, and more; plus windows and doors, soffit, fascia, eavestrough and siding. Our pricing is very competitive and the job is often done in one day, saving you money and ...
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