Structube

Furniture
Toronto YT M5A 1A1
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67%

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Reviews by rating (past 12 months)

Reviews for Structube

Average customer rating:
6.8 10 (783 reviews)

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Josh in Toronto
Josh in Toronto
3 reviews Vaughan, ON
10/10

Perfect modern table!

We went to the structube at Shops On Don Mills. We were treated by friendly staff who helped us select the table we wanted. The AKO expanding table and 6 chairs to match. We love our new dining set and can't wait to entertain family and guests. Then fold it up for more space when everyone leaves.

Keep up the good work!

Approximate cost of services:
$900.00
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Private User
Private User
Private User reviews Ottawa, ON
8/10

Office desk

Sales personnel were helpful and delivered fast service, offered to call another location to check for stock. Item was ready for pick-up when we went to the other location on the same afternoon.

Approximate cost of services:
$338.00
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Rosie in Edmonton
Rosie in Edmonton
1 review Edmonton, AB
10/10

Awesome service and products

I purchased a couple of very stylush chairs and a queen bed frame (still eaiting for the bed frame) what really impressed me was the happy and friendly service I received from Katrina borh times, as I went to make separate purchases!

Approximate cost of services:
$400.00
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richardlin23 in Toronto
richardlin23 in Toronto
2 reviews Toronto, ON
9/10

Picasso Coffee Table

Went to the store and ordered a Picasso coffee table to ship in from Montreal. When the item came to the store on time one week later, Structube sent me a text message saying I could pick it up from their store. The employee there also helped load the table into the car at their loading dock! Excellent designs, service, and quality. I would however like to see the packaging use less crumbling protective foam.

Approximate cost of services:
$250.00
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Erikat349 in Winnipeg
Erikat349 in Winnipeg
1 review Winnipeg, MB
10/10

Dining room chairs

After lots of shopping around for dining room chairs for our new house, we discovered that Structube had the most stylist furniture and the best price range for the quality. We were very happy with the chairs we got and the price we paid. Service was excellent and the chairs came in earlier than anticipated.

Approximate cost of services:
$375.00
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Earl in Petawawa
Earl in Petawawa
1 review Petawawa, ON
10/10

Product

We bought a natural edge table and side table. We liked the display model. No hassle; the manager packed it and put a new one up for display. Nice. It looks great in our dining room. We can't wait for our side table which is on back order.

Approximate cost of services:
$1,000.00
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Ferdwos in Toronto
Ferdwos in Toronto
1 review Toronto, ON
10/10

Product

It was my first time to visit this company and like it and the same time I shopped. I like the service and all the designs. And thanks for all that ideas that you all had in the store.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Gaeta in Winnipeg
Gaeta in Winnipeg
1 review Winnipeg, MB
10/10

Great quality!

The quality of the products are great with a very reasonable price. I bought an beautiful dinner table with chairs and a branch and I just loved it!!!
I woul highly recommed them!!!

Approximate cost of services:
$1,500.00
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Tamer in Mississauga
Tamer in Mississauga
1 review Mississauga, ON
10/10

Great customer service and best product

went for the first time, the customer service was really nice and the products offered was really good quality and affordable. planning to buy more soon. great collection. keep it up.

Approximate cost of services:
$15.00
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Maha in Ottawa
Maha in Ottawa
1 review Ottawa, ON
3/10

Light green Myrna loveseat

The Myrna is a lovely sofa. The light green is a beautiful colour and adds something very special to the space.

The sales associate charged me an extra $30 on top of the $80 I already paid which I thought was ridiculous. I live in a 3 story walk up with 5 flights of stairs in total and she didn't give me the contract with the fine print until the transaction was already done and paid for. The fine print said that if there isn't an elevator in the building the delivery men can take the items up 2 flights max. So she charged me an additional $10 PER FLIGHT! Upon arrival the delivery men were in shock when I told them this and they said that they don't see a penny of that money and they would have taken it wherever I wanted it free of charge.

Overall the sofa is gorgeous but the service was dumb. Not impressed.

Approximate cost of services:
$500.00
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Company Response

Hi Maha, thank you for taking the time to contact us. We are sorry if you were only informed late in the purchase process that by our policy, delivery service includes up to 2 flights of stairs for buildings without an elevator. We apologize for the inconvenient. That said, we are glad to hear that you are pleased with your Myrna sofa!

Thank you.

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