Westway Appliance Service Inc

I was having problems with my dishwasher and called whirlpool they gave me Westway Appliances name for service. The tech came out very friendly. He ordered me a new control board. When he came to install he had told me there was recall on my pump and brought one with him. Whirlpool did not send a letter or anything. I appreciate he looked into all the recalls on my dishwasher. I was beyond thrilled with the service. I read the other posting where she said he was rude. Can't see it, maybe she was just cranky. Thanks Westway.

We only went with west way appliance because whirlpool said they "service" our area. I use the term service very loosley! Our origional appointment was in July (to fix our dishwasher) that appointment was cancelled by the technician for a personal event.. Another appointment was scheduled the following wednsday however when i returned home the technician never showed up (without a phone call/email) when i called whirpool to ask why they never showed they contacted the tech and he said he was ordering parts denied ever making an appointment that wednsday. I didnt understand how he ordered parts when he hadnt even come to look at my dishwasher to know what parts to order. Long story short, it has been 2 MONTHS and my dishwasher is still broken, the technician never answers his phone or returns messages and the odd chance i can get ahold of him he is very rude and dissmissive. I have since rescheduled with another company. DO NOT CHOOSE WEST WAY APPLIANCE YOU ARE SETTING YOURSELF UP FOR INCONVENIENCE AND A LONG, UNECESSARY WAIT. THEY ARE NOT PROFESSIONAL AND DO NOT CARE ABOUT THEIR CUSTOMERS! THERE ARE PLENTY OF OTHER COMPANIES WHO WOULD BE HAPPY TO HAVE YOUR BUISNESS.