Centra Windows (Calgary)

I am very pleased with the windows. Karl was very helpful with all of his thoughts and suggestions. All the windows look fantastic, In particular i) the curb appeal of the house is dramatically better; and ii) the sunlight and views in the dining room and living room are nothing short of fantastic. The sunlight in the family room, understandably, is a bit diminished with the 3-panel garden door unit but the room looks much better with the new door system. Ryan and his crew were very hardworking, very courteous and very friendly. All in all, it was a pretty big job and I'm very satisfied with the design, look, quality of windows, quality of installation and the work ethic, skill and level of care of Ryan and his crew. Again I would like to emphasize how polite & courteous Ryan and his entire crew were. I hope to be calling on Karl again within the next couple of years to get a new front door unit installed in my house and I won't hesitate to encourage my neighbours and friends to send their window and door business to Karl and Supreme.
Kind regards,
Coady

Karl,
As you know our house is only 15 years old, however the builder-grade windows were really substandard. Since installing our new windows, we've certainly noticed a big difference in several areas, including noise and heat transfer. We had our first cold night of the winter this past weekend and we were pleased to see, or rather not to see any condensation despite the humidifier running in our bedroom. In past, there was so much frost and condensation on the bedroom window, it didn't completely clear until mid-morning and it's a South exposure. Looking forward to getting the rest of the house done.
Regards,
Kevin

Today we've joined HomeStars specifically to praise this company. In our previous home we needed new sliding glass doors and after 3 quotes from different companies were most impressed with them. So glad we did! Our next home really needed new doors and a couple of large windows replaced. Heating bills from our first winter to our second (after install) dropped by more than half! Work was on time, professional, fast, and they are the only window/door company we would ever use. From the very first call, to the estimator, to the installers, and any adjustments needed to the doors after a couple of months, these people are friendly and professional and really take care of their clients. Highly recommend!

We enjoyed dealing with the salesman very much as he had some very good design ideas and advice. The product we received is very good quality and we have had no problems with the windows (we have had them for about 3 years now). However, we were not entirely pleased with the installation crew. They broke two windows, which happens, but it did cause delays and we were asked to pay the invoice in full before all the work had been completed.
Overall, we would recommend this company.

Good Morning Karl,

Thanks so much for meeting with me last night.

I have just put a down payment on to go ahead with your quote.

If the decorative header can be added also as I would like to go ahead with that.

I just want to say how much that I appreciate your professional manner, knowledge and attention to detail!

I am very excited to get this done..my first step to my new kitchen!!

Have a great day.

Cheers,

Robin Shatosky, CIP

I have used Supreme to install windows twice now. While their prices were competitive, they excel in customer service. In fact, their customer service has been amongst the best I have ever experienced even comparing them to other industries and businesses. They go above and beyond in responding to inquiries. The installation crews have been polite, been minimally intrusive and done a great job cleaning up. Karl has sized windows and kept them on file so that it's really convenient to process subsequent orders – even two years later. With a busy life, it makes it really easy and I value that. Moreover the helpfulness and patience with questions and hesitations have made the process even pleasant. After all, windows are not cheap. Keep up the good work!

Hi Karl,

I am writing to let you know how happy I am with the windows installed by your company. I notice that I don’t hear the noise and I sleep so well as I don’t hear the noise anymore. In the summer, my house is so cool and it feels like I have air conditioning on. I don’t open my windows in the summer as my house is so nice cool. I liked the installers as they were very nice and honest. They installed the windows very professionally and were not messy at all. Also, in the winter there is no draft and keeps the house nice and warm.

By the way, I forgot to mention that I had so many quotes from various companies, but what I liked most about your company was your service, quotes and the windows. I always wanted the windows that opened outside and not the sliding ones. All other company’s were offering me the sliding windows with higher quotes.

Once again, thank you Karl for your excellent service.

Shamim Jinah

Iris Branton and Wolfgang Koch
June 7th, 2012
About 2 years ago, we engaged Supreme Windows to replace 4 patio doors at our rental properties in Okotoks and one at my residence. The job was done professionally, on time and as quoted. The Company did live up to their advertising that everything was cleaned up when the job is finished.
Based on our previous good experience with the company, we now replaced 26 windows in our Okotoks rental properties. Again, the job was done very professionally, in a time frame of three days, much to our great satisfaction and relief of our tenants.
We have received many complimentary comments from our tenants about the great improvement in appearance, as well as sound reduction from the street noise and radiant heat from the southern sun exposure, especially on those windows where we selected the Triple Glazed Solarguard Titanium Low E Glas, Argon filled.
We followed up the rental property job with having Supreme Windows replace another patio door and seven windows at our residence. After two days, that job again was done very professionally and we like the new appearance of our home. The Nutmeg Brown Cladding accented the beige new windows to our great satisfaction.

Hi Karl,

We are so pleased with our NEW SUPREME windows! Last year you guided us in selecting a larger dining room window...it brightened up the room and provided much needed air flow. This year we asked you back for help with our front Living Room and Dining Room windows. I really appreciated your design suggestions and window expertise. I wanted to make a statement and change the look of our 50 year old Bonavista house. With your ideas ... we have significantly updated the style of the exterior and interior of our home! The “Black Foil Wrap Frame with divided lights” created the “wow” factor I was looking for. You really have an “eye” for change and design. I appreciate your calm guidance, ideas and ability to listen to the clients wishes. I did not feel pressure ... I felt you were a consultant supporting us in achieving a new design. We looking forward to working with you again through future renovations.

Mike & Donna Brown

We are very pleased with the service and the professionalism from both the intitial consultation(s) with Karl Bergen, the service organization as well as the crew who did the installation of the windows. The windows have most definitely improved the look and certainly the feel (warmth) of our house.

Kind regards,
Edward