Superior Home Improvements

Windows & Doors Installation & Service
Ajax ON L1S 3M4
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Reviews for Superior Home Improvements

Average customer rating:
10 10 (135 reviews)

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Arun
Arun
5 reviews Oshawa, ON
10/10

Patio Door Installation

After reading amazing reviews, I approached Superior Home Improvements, Ajax. I commend Karl for such a pleasant first visit and giving us an excellent customer service. Amazing precision and accuracy on Jeff's part and then last, but not at all the least, Jay finally made our patio door a reality. He entirely replaced a window installing a beautiful patio door, with such precision and tidiness. Leaving the site so clean and tidy, plus all over with such a kind demeanour..I am so impressed. Through it all, the company represented great customer service and I strongly recommend them. Keep up the great work you guys do!

Approximate cost of services:
$3,000.00
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Company Response

Hi Arun and Mark. Thank you for taking the time to write the review and for your business. It was our pleasure dealing with you. Please remember, until you get the deck built, that first step is a doozy! Karl - Superior Home Improvements

Sandra in Scarborough
Sandra in Scarborough
2 reviews Toronto, ON
10/10

Hi Jeff, Karl and Jay

Thank you for the great service. I appreciate the company's honesty and care in explaining things about the product and service that would be provided. I thank Jay for the amazing job of installing the windows. He has a great sense of humor and very personable. He left the work site clean. Everyone who has saw the windows and patio doors were commenting on how nice they looked. It does not even look like I changed them - it looks like it was built with the house. I am very pleased. I am impressed with every last detail that was handled by this company. Amazing, I would recommend this company to anyone and I plan to use this company again in any future project. Hey guys this means no retirement plans for you!!

Approximate cost of services:
$5,500.00
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Company Response

Hi Sandra, we're happy you're happy, lol. Not to worry, we're not going anywhere, we all enjoy what we do, especially when we get great feedback from people that appreciate our efforts. Thanks for taking the time to place the review and we look forward to working with you and your family again one day. Karl - Superior Home Improvements

Jennifer Narjes from Scarborough
Jennifer Narjes from Scarborough
4 reviews Toronto, ON
10/10

Window replacement

This is the fourth time we have had Superior come to our home and replace windows. All our interactions with Superior have be exceptional. Installation went without a hitch. All debris was taken away. We are ecstatically happy with our new windows. We would and have recommended Superior.

Approximate cost of services:
$9,500.00
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Company Response

Hi Jennifer.Really happy to hear that you are pleased with new and much larger window.It certainly does give a perfect view overlooking garden / valley.
We certainly appreciate the referrals you have provided over the years. Thank you. Barry.

Ron in Stouffville
Ron in Stouffville
1 review Whitchurch-Stouffville, ON
10/10

Windows

I first found Superior in 2006 to do some windows. The work and windows look great but the one thing that really reminds me of the type of company they are occurred when we had a minor issue with the windows. I called and the very next day Art came by and issue fixed.

Fast forward to 2015, I got some quotes and dollars wise all were in a similar range so based on the past and the type of information Karl provided me we chose Superior. We finished most of the remaining windows which involved 15 windows of which 12 were in one small area or sun room which everyone refers to. Everyone starting from Karl, Art, Jeff and Jay were very accommodating.

On Oct 29, 30th Art and Jay finished in 2 days and were great dealing with and the final job looked great. Long story short, I have used them twice and have recommended to others and I am the type that will not recommend unless I would use them again.

Ron

Approximate cost of services:
$12,000.00
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Company Response

Hi Ron, thanks for the review. As you know, your windows in the sunroom area weren't exactly straight forward but Art and the guys did a great job. Art showed me a picture of the finished product and the end result was even better than I hoped for. Thanks for recommending us to others, we really appreciate it. Karl - Superior Home Improvements

byellan in Toronto
byellan in Toronto
2 reviews Toronto, ON
10/10

Replacment of all windows in house

I would happily recommend Superior Home Improvements without reservation. The ordering and installation experience were second to none. Karl Scott was a pleasure to deal with. His no pressure approach made my purchasing experience a pleasure. His wealth of experience and suggestions were incredible as was his follow-up to both phone calls and e-mail communications. His responsiveness put other vendors to shame. My only regret is that I didn't make Superior my first call. As far as I'm concerned, Superior has no comparables. The prices were reasonable and both the service and installation were best in class.

The installation of the windows was headed up by Art, the owner of Superior Home Improvements. He led by example. He worked non-stop on the installation. He was assisted by Jay who is incredibly skilled and hard working. A true gentlemen and does just incredible work. Don also worked incredibly hard and would put installers half his age to shame. Everything was cleaned up both inside and outside my home. I'm really glad I went with Superior Home Improvements.

Approximate cost of services:
$12,000.00
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Company Response

Hi B. We're glad you went with us too. Thanks for mentioning Art & the rest of the team, I'll make sure they're aware of your kind words. No one in this industry does a better job than Art and I believe that 100%. He treats every job as if it was his own home and has taught many of the installers in this city how to do things the right way. My pleasure dealing with you. Karl - Superior Home Improvements

Alan in Toronto
Alan in Toronto
3 reviews Toronto, ON
10/10

Bay window and bedroom windows.

After checking a number of local companies, I decided to ask for a quote from Superior Home Improvements. A five pane bay window and two bedroom windows were required and prices from other companies ranged from $4500-$6900.
I decided to hire Superior after Karl spent some time with us, which was almost like a social afternoon! A very pleasant fella.
The order was placed... no pressure, no unreasonable promises and the products were installed yesterday.
The two installers, not sub contractors but actual employees, proved to be two of the best tradesmen I have had the pleasure of dealing with. No mess, MOST efficient, on time and very professional.
A beautiful project and I am now wondering what excuse I can use to change some more windows!
Al W.

Approximate cost of services:
$6,000.00
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Company Response

Hi Al,
It was a pleasure working with you and thanks so much for leaving this review. If you're looking for excuses to do more windows call me at home, I've got plenty for you! lol
In all seriousness, I'm glad you went with the Bow window, I'm sure it looks great. Karl - Superior Home Improvements

Clay & Dale from Toronto
Clay & Dale from Toronto
1 review Toronto, ON
10/10

Replacement windows 2013

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had all our main floor windows replaced by Superior Home Improvements in the fall of 2013. We were very happy with the quality of windows and the workers did a wonderful job. We do not have drafty, cold windows any more in the winter and they keep out the heat in the summer.
We have just put in an order to replace all of the basement windows.
Clay and Dale

Thank you for being such a great company. We have already recommended you to others.
Clay and Dale

Approximate cost of services:
$5,000.00
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Company Response

Hi Clay & Dale, thanks for taking the time to post the review. Repeat customers like yourselves along with the referrals you provide, have kept us in business for decades and hopefully for many more years to come! Karl - Superior Home Improvements

99leeric in Stouffville
99leeric in Stouffville
5 reviews Toronto, ON
10/10

Windows

I was referred to Superior by my friend (he had all his windows replaced by them and was very happy). Karl was fantastic 10+++ I can't stress this enough. I had lots of questions and the entire process before I signed the contract was a couple of weeks (at least). He always looked out for my best interests. I wasn't there for the installation but my GC was and he said the guys did a good job. Art was a master at measuring the windows and installing them. Windows look fantastic and I'm very very happy. In total I did around 13-14 windows all brick to brick, sliding door and a new bay window.

I will definitely use them again! Thanks again Karl.

Approximate cost of services:
$17,000.00
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Company Response

Thanks so much for the review. We love people with lots of questions because that usually means they care about the quality of the work and product. A big thanks to your friend for the initial referral also! Karl - Superior Home Improvements

Glenn from Richmond Hill
Glenn from Richmond Hill
1 review Richmond Hill, ON
10/10

Window Replacement

HI Jeff,

Just want to say the overall customer experience with your team was excellent. Everyone was prompt, informative and communicated the next steps throughout the process. Special kudos to Dan who did a great job on the windows and made sure everything was done to a high standard. I will be sure to pass on my experience with anyone looking for your services in the future.

Thanks,

Glenn

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Glenn.It was great working with you throughout the whole process.We really appreciate you taking the time to post a review. Thank you.Barry Knight

Ross & Corinna Vella from Markham
Ross & Corinna Vella from Markham
1 review Markham, ON
10/10

replaced all windows and entrance door and storm door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Good afternoon Jeff and the entire team at Superior Home Improvements.
I just wanted to take a moment and say a special thank you to each of you for the incredible work that was done on our house.
The entire appearance of our home has drastically changed with all the windows and doors done by your company and we are so happy with the work.
We just wanted to let you know that we recommend Superior to all our family and friends.
Thanks for such an excellent job.
Best regards
Ross and Corinna

Approximate cost of services:
$15,000.00
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Company Response

Hi Guys, haven't seen you for a while, hope everything is well with the family. Thanks for the kind words and your support. Good luck with the upcoming draw! :) Karl - Superior Home Improvements

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Home Improvements

Superior Home Improvements offers: Vinyl Windows & Patio Doors & Steel Entrance Doors

Our company is built on simple ideas and common sense.
*Use effective communication to discover out what our clients needs are.
*Be upfront about our ability to meet those needs, even at the risk of losing business.
*Owner operated for 39 years!
*Educate our customers to the best of our ability about the whole process.
*We install high efficiency thermal vinyl windows and patio doors.
*Our vinyl windows and patio doors are among the highest rated for thermal efficiency in the industry, and are backed by the best warranty available.
*We specialize in brick to brick, (stud to stud) installations.In most circumstances ,installing a window on top of an old frame simply doesn't make sense!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
High Efficiency Vinyl Windows & Patio Doors. Insulated Steel Entrance Doors. Fiberglass & Garden Door Systems.
SERVICES
we do not do interior renovations or repair work
BRANDS
Vinylbilt Windows, Vista Patio Doors, Dorplex Insulated Entry Systems,York Aluminum Storms, Reliance Windows
SPECIALITIES
Do it once and do it right! We remove the ENTIRE window including the frame ,right back to the stud. Maximizing your glass area. Enhancing the appearance ( no bulky mismatched aluminum capping) and energy efficiency of anything we replace.
WEBSITE
http://www.superiorhomeimprovements.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
Visa, MC, Cash, Cheque, E-transfer.
LICENSES
Metro Lic. B2355
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will never turn down the opportunity to quote on a project ,regardless of the number of windows o
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty-Vinylbilt windows(fully transferable). 10 year workmanship warranty on all brick t
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.