When our furnace decided to no longer function, we called a couple companies in for quotes. Jordyn from McKinley was on time, discussed our needs, provided many options, and helped us determine what was best for us. When we then discovered asbestos the day before installation, McKinley was there with heaters to help us survive the cold of winter and supported us as we tracked down abatement. They worked with the abatement company to get us heat in the quickest time possible while ensuring everyone was safe. As well, they checked in with us to ensure we were doing fine and see if we needed anything more. The installers (including Vince) ensured they kept our house clean and kept us informed throughout the process, going above and beyond to ensure we understood the various features and the adjustments needed to get a proper installation in our home. I truly appreciate all the support Jordyn, Vince, and the crew gave us throughout this difficult, frustrating time and would recommend them in a heart beat.