Mc Kinley Heating Service Experts

Heating & Air Conditioning
Edmonton AB T5M 1Y1
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Heating & Air Conditioning
Mc Kinley Heating Service Experts
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87%

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Reviews by rating (past 12 months)

Reviews for Mc Kinley Heating Service Experts

Average customer rating:
9.8 10 (91 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Great company

Devin and Landon did a great job installing our new furnace, water tank, humidifier. Also they did a great job cleaning up afterwards.

They are easy to talk to , they answer all my questions about the new system also very helpful understanding..

Approximate cost of services:
$10,000.00
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Company Response

We are happy that the team worked together to provide you with a great experience!

New Furnace and Hot Water Heater
New Furnace and Hot Water Heater
0 reviews Edmonton, AB
10/10

Installation of new furnace and hot water heater

Nelson (a McKinley technician) performed a furnace tune up and humidifier check-up and he found two major issues upon his inspection. I was also having some issues with my hot water heater and Nelson took a look at it as well. Nelson provided some options (along with pros and cons associated with each option) as to how to deal with all of these issues. I decided that replacing both the hot water tank and furnace were the best and most economical options. Nelson was honest and very thorough and neat when he performed the tune ups. Rhonda (Residential Sales Consultant) helped me to select the best furnace and hot water tank based on my needs and budget. Rhonda was also awesome in finding some carbon monoxide alarms for me as I did not have any and with my work schedule it was a bit difficult to go out to shop for them. Fredie and Melchor installed the new furnace and hot water tank and they did an excellent job. Fredie and Melchor arrived on time and worked steadily throughout the day. Not only did they have to replace the furnace, but they also had to reconfigure the furnace duct work so that it was up to code. These fellows were thorough, very organized and polite, a real pleasure to deal with. Everyone that I dealt with at McKinley's was excellent; they were helpful, patient, thorough and thoughtful and it was a real pleasure doing business with them. My experience with McKinley Heating, Air Conditioning and Plumbing was very positive and I would highly recommend them to anyone in need of their services!

Approximate cost of services:
$8,500.00
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Company Response

We appreciate your business and are pleased to hear that our team was able to provide you with the top notch service that you needed.

Arek in Saint Albert
Arek in Saint Albert
0 reviews St. Albert, AB
10/10

They are absoutely the best

I have used McKinley before for AC install and today they replaced a failed hot water tank in our home. The service is the best I have ever experienced. They are efficient, friendly, and professional. I would not even think about using anybody else in the future. Truly exceeded all my expectations. Next up is my garage heater and they are already booked for that too. I like using the best and that is what they are!

Approximate cost of services:
$2,000.00
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Company Response

We're so glad that we were able to go above and beyond your expectations!

Shelley from Edmonton
Shelley from Edmonton
10 reviews Edmonton, AB
10/10

Furnace Install

Firstly, Jordyn was our sales person from McKinley. Not only is she the sweetest thing ever, she is very knowledgeable and knows the ins and outs of all the different types of furnace. Her expertise is bar none. She worked very hard for us and went over and above what normally would be expected with the specific circumstances we had to deal with. Fredie and Melchor installed a new furnace for us and did a great job! They were friendly, courteous and very professional. Thank you McKinley for making this stress free

Approximate cost of services:
$5,900.00
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Company Response

Shelley - We do our best to provide every customer with superior service and it is always nice to hear positive feedback!

Debi in Toronto
Debi in Toronto
1 review Edmonton, AB
10/10

Good Service As Always

Called this morning, technician (Chris O) arrived within time frame quoted. Chris identified and explained the problem and quoted a price for the part, picked up the part and had our furnace running again within an hour. He was efficient, respectful and friendly. Appreciated the fast service!!

Approximate cost of services:
$400.00
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Company Response

Debi, we are happy that Chris was able to come out and get you taken care of so quickly!

Sharon Spencer in Edmonton
Sharon Spencer in Edmonton
1 review Edmonton, AB
10/10

Maintenance of my furnace to prepare for winter

Alex U. checked out my furnace and made a small adjustment to the gas flow. He answered all my questions and appeared to be very knowledgeable about what he was doing. Showed me how to set my furance fan to operate all the time. I would certainly recommend him to my friends and family. Thanks Alex.

Approximate cost of services:
$303.45
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Company Response

Alex, we appreciate your business and thank you for this great review!

Chris
Chris
1 review Edmonton, AB
8/10

Superior Service

***Sept 28- Issue was rectified by McKinley tech. New furnace requires Air conditioner set up via Bluetooth App. This probably should have been tested and resolved at the time of install so 2 stars dropped off the rating*** Other than that my original comments stand. Would definitely call McKinley for Future Work.
************Sept 27*************McKinley determined what the route cause of the issue was and promised to send someone out to rectify. Turns out it was a new set up requirement their techs had not been trained in. They have promised to have someone out directly to resolve.****

****Well I wrote a glowing review before I found out they did not test the air conditioning. The Blower motor will not come on while the air conditioning is on, and the fan will not come on when turned on via the thermostat. Contacted the salesperson, no response. Contacted the main number and they sent someone out, who is working on it, but has no idea what the issue is. I will update this review if they can rectify.************

I called McKinley after getting quotes from a few different companies (one of which never called back to confirm some info).
Matt the salesperson was the most knowledgeable of all the salespeople that came by, and was willing to answer all of my questions and concerns.
We settled on the installation of a new furnace and air conditioner.
It was a particularly awkward job and I had to prep by taking down a wall in advance to meet code requirements.
The Crew sent out (Freddie, Mel, Francis) worked through a very difficult job, quickly, and efficiently. I cannot say enough about them. After the work was completed they cleaned up COMPLETELY after themselves.

The second half of the job was postponed due to an early snowfall (the installation manager called and asked if they could push the installation to deal with a series of emergency no heat calls- I agreed).
On the followup date, Freddie and Mel showed up again, and worked in the same manner as before quickly and efficiently. Any questions I had, Freddie answered. Again on departure they cleaned up completely.

One of the Quotes I received was a few thousand dollars less than McKinley, and I would gladly pay that extra money again for the service received from McKinley. I can say enough how on point it was.

Approximate cost of services:
$9,500.00
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Company Response

Chris,as a valued customer, we appreciate your feedback and are glad we were able to make your overall experience favorable.

Hazel 50 in Devon
Hazel 50 in Devon
1 review Devon, AB
10/10

air conditioner installation

Devin , Andrew D did an excellent job on the installation. They took great care to lay down mats so as not to damage my flooring. Along with the electrician they completed the task in 5 hours including start up and explaining all details of the operation. They took care to do a thorough clean up before leaving.

Approximate cost of services:
$6,454.00
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Company Response

We are happy that the team worked together to provide you with a great experience! Thank you!

Private User
Private User
Private User reviews Edmonton, AB
10/10

air conditioner inspection

Ryan, the technician, was pleasant and professional. He did the most comprehensive and complete inspection that I have had to date including cleaning filters inside and out, checking my drainage line (which had never been done by a technician before) and checking the air flow output and temperature. a friend has never had an inpection of her a/c unit done; I recommended that she book an appointment and ask that Ryan be the technician.

Approximate cost of services:
$177.00
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Company Response

We do our best to provide every customer with superior service and it is always nice to hear positive feedback! Thank you!

Terrence in Toronto
Terrence in Toronto
1 review Edmonton, AB
10/10

Furnace and A/C replacement

We decided to replace both furnace and A/C units after our old A/C bit the dust and we didn’t trust the furnace to go another winter. The crew for the replacement arrived within the slotted time frame and immediately put down rubber matting to protect our hardwood flooring and carpet. They were very friendly and started in immediately. The replacement of the units went without a hitch and they were finished the work by 4 pm and I was told originally that the work could take up to a day and half. Devin, the journeyman on site explained the new thermostat in detail to me and the units both started performing right away. Our home had built up heat to 28 degrees and was unbearably hot even though we had all our fans going. The house started to cool down immediately. We are extremely happy with the work Devin’s crew did and they cleaned up after themselves, leaving us with no cleaning up to do.

The crew involved were Devin, Andrew and Morgan.

Thank you

Approximate cost of services:
$12,000.00
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Company Response

Terrence, we appreciate you choosing us for your recent installation and we're happy to hear that the team provided you with an excellent experience. We look forward to continue working with you and thank you for being a valued customer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mc Kinley Heating Service Experts

Always Expert Service in Edmonton – Guaranteed.

If you need a job done right, you call in the experts. At McKinley Heating Service Experts Heating & Air Conditioning in Edmonton, we’re passionate about performing quality HVAC repair and installation work. We’re so confident in our work, we even put it in writing. Our 100% Satisfaction Guarantee shows our commitment to upholding the highest level of heating and air conditioning services in the industry. Moreover, McKinley Heating Service Experts in Edmonton repairs, sells and installs more heating and cooling systems than any other HVAC repair and service company in the U.S. and Canada – more people trust us with their home comfort, so you know your home is in good hands.

McKinley Heating Service Experts in Edmonton will take care of all your home comfort needs. Whether your air conditioner or furnace breaks on the day you need it most or you’re in search of indoor air quality solutions that reach the highest EPA and ENERGY STAR® standards, you can count on our Edmonton team. We’re experts in heating and cooling, and superior service is what we do best.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
SERVICES
McKinley Heating Service Experts in Edmonton repairs, sells and installs heating and cooling systems
BRANDS
We are a Premier Lennox dealer, with expert service for all HVAC brands and models.
WEBSITE
https://www.mckinleyheating.com/
YEAR ESTABLISHED
1968
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.