We searched around for referenced moving companies and identified two that we would meet with and get quotes. I had been in the moving business for 8 years through school so had an idea what I expected and unfortunately what could happen.
Duane came by the house and reviewed requirements. We were doing a local move of a 4 BR to a larger sq ft bungalow. As it was a few streets over I thought one day would do. Duane advised that it might be best to plan for two days, one to load and second to offload as his experience was that there is often a delay in getting keys to the new home. His team would wait if I wanted but at an hourly rate it would be cheaper for me to split over two days.
As it turned out Duane was right and the keys were late but the crew did give us the option to do it all in one day if we did get the key early.
Morning of the move the team arrived (Shawn, Ian, Terrance) and introduced themselves. They reviewed contents, any special instructions, inquired what I wanted to do (take beds apart, table apart) or advised that they could do it all, again presented options to reduce their time and my cost.
They started to wrap all chairs and furniture with pads and tape. Floor runners were placed anywhere they would walk. No furniture left the house without being wrapped. Beds were placed in plastic bags.
I made sure they had plenty of drinks and food (it’s what every home owner should do!!) and stayed out of their way.
8 hours later the trucks (2 as we were moving into a circle so roads were tight) were loaded and we agreed to restart in the morning.
8:30 am they arrived and again reviewed the layout, placed floor runners and inquired about any special instructions. They finished the move around 14:00 and inquired asked if we could take another look to ensure everything was done (they actually walked with us) to our satisfaction.
Very impressed with the all-round service, professionalism and understanding by the team to provide options to reduce costs by advising the home owners of any tasks they can do (but not required).
I would (and have) referenced Rawlinson to my friends and family. I recommend that you include them in any moving plans to at least get a quote and hear their plans.