Very Happy with Issue Resolution Process
Kanata
The sales team at Canadian Appliance Source made purchasing my microwave incredibly easy and smooth. Unfortunately, there was a mix-up at the warehouse where I was given the wrong model. Mistakes happen, but CAS handled it really well. As soon as I let them know, the after-sales team took responsibility and quickly fixed it. They refunded my installation fee and made sure the correct microwave was ready for pickup the next day.
The After-Sales Manager kept me informed and was super helpful throughout. CAS made sure I was happy with the solution, and Im really impressed with how they handled everything. They took complete ownership of the issue and made it right.
- Approximate cost of services:
- $800.00
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