All Weather at Home Installation Services, a division of All Weather Windows Ltd.

Windows & Doors Installation & Service
Edmonton AB T5S 2K7
Write a Review
Write a Review


HomeStars
Windows & Doors Installation & Service
All Weather at Home Installation Services, a division of All Weather Windows Ltd.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

80%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for All Weather at Home Installation Services, a division of All Weather Windows Ltd.

Average customer rating:
8.3 10 (383 reviews)

Sort by

Melanie in St. Albert
Melanie in St. Albert
1 review Saint Albert, AB
7/10

Window Replacement

My installation with All Weather Windows was great! I loved my installers. I didn't find my salesman professional at all and really struggle with saying nice things. He forgot the appointment for the quote, he measured my windows wrong, forgot to send me my quote and window description and then lost my pay stub. The install was find though and overall I am happy with my windows.

Approximate cost of services:
$3,400.00
Was this review helpful?
Company Response

Thank you for your straight forward feedback Melanie. We will use this for continued training and improvement. Sincerely, Fay

Tessa in PA
Tessa in PA
1 review PORT ALBERNI, BC
9/10

Whole house window reno

We just recently purchsed the HyDistinction windows for our 1940's home renovation. We previously had single pane wood windows which were horribly drafty. In comparison, the new windows are incredible. Absolutly no regrets. Beautiful colours, and very well made. We love them!

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thanks for taking the time to provide your feedback. Take care, Fay

Jeff in Cabool
Jeff in Cabool
1 review Cabool, MO
1/10

Window Replacement

We were looking to replace some old windows in our house which is approximately 45 years old. We had already replaced two large windows which have wood frame exteriors. In order to match the new windows with the two we had already replaced we had several companies come and give us estimates to install new windows and clad the two others so that they would all match when we were done. We made it VERY CLEAR to all the companies that we needed all the windows to match or we would have to take our buisiness elsewhere. The salesperson from All Weather Windows told us that the installer (who was subcontracted by All Weather Windows to do the istallation) could do the cladding on the side and we were assured from both the salesperson and the installer himself that the job could be done at the same time as the installation. Like a fool, I didn't get that promise in writing. What happened when the installer showed up with my new windows? You guessed it, he says and I quote " I'm sorry, I can't clad your old windows because my machine won't bend the metal small enough for all the bends in your windows, I guess I should have looked closer." So now I'm stuck with windows that don't match. The moral of this story is as old as renovations themselves, get EVERTHING in writing, down to the smallest detail. If they won't put it in writing there is a reason. Go do buisiness with someone else.

One other thing about the contract that you will sign with All Weather Windows. They will ask for your credit card number so that if you don't pay your bill they will just charge it to your credit card. Witholding part of the payment until you are satisfied is the only recourse you have if you are not sastisfied with All Weather Windows products or installation. If you are ultimately not happy with your All Weather Windows experience it doesn't matter, THEY STILL HAVE YOUR MONEY!!!! As the manager at All Weather Windows told me, " there is really nothing I can do for you, and you will be part of the 2%-5% of people who aren't happy with us."

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
If they can't do the job then they should just come right out and say so. That way I could find someone who could actually do what they say, and it would save me the time of having to write bad reviews for them.
Any advice to offer fellow homeowners facing a similar project?
Get EVERYTHING in writing, down to the smallest detail. If they won't put it down on paper or if they tell you that you don't need to write it down then be very suspect of their motives.
Was this review helpful?
Company Response

Jeff I am sorry that you were frustrated by cladding limitations. I am sure you can understand that some profiles are just to intricate and small to wrap wih metal. We shoudl have recognized this immediately and advised you. This was certainly not an attempt to mislead you but a training issue. If we charged you for any cladding work that was not performed I am sure we have refunded this to you. If there are any other concerns please contact me directly and we will be utilizing your review in future training sessions as we constantly strive for ongoing improvement.

Trevor Derewlanka
National Renovations Sales Manager
All Weather Windows

David Carlson  in CALGARY
David Carlson in CALGARY
1 review CALGARY, AB
9/10

Replaced all the windows int he house

The did an excellent job on the install and it was a good price. They missed some details on the outside of the windows (plugs) and getting them to fix some minor installation details. the messed up the billing by charging us for a window a year after the fact. Overall it was a good experience.

Approximate cost of services:
$26,000.00
Was this review helpful?
Company Response

Thank you for the feedback - we are always looking for ways to improve and this will definitely help us move forward. Take care, Fay

Miranda in Calgary
Miranda in Calgary
1 review Calgary, AB
10/10

New Windows

The salesperson came and measured and came up with a good quote. They were in and out in two days in the -20 degree weather, which was very convenient. They cleaned up after themselves. They were friendly contractors. I would highly recommend them to others.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you for your feedback Miranda! Fay

Tom Krahn in CALGARY
Tom Krahn in CALGARY
1 review CALGARY, AB
10/10

new living room, kitchen and office windows

The replaced 4 windows in the house and did a great job. They always showed up on time and came back to fix some minor problems even a month ago. The sub contractors were great and very professional. We would use them again.

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

We appreciate your feedback Tom. Take care, Fay

Craig in Calgary
Craig in Calgary
5 reviews Calgary, AB
0/10

6 windows and 2 doors

I ordered triple pane and they installed dual pane. As well, one of the doors was cracked, and they didn't even caulk the tops of the windows where there was a 1/4"gap. They claim to be the best... well if thats the best I would hate to see the worst.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Craig, we are cetainly not in the habit of installing product that our customer did not order. If you contact me we can confirm that the quote that was reviewed with you and subsequently signed off by you, was for Triple glazed windows. If this is the case we will change the glass immediately. In respect to any gaps, your installation is fully warrantied for 5 years so please contact us for any concerns.

Trevor Derewlanka
National Renovations Sales Manager
All Weather Windows

Lynn in Edmonton
Lynn in Edmonton
1 review Edmonton, AB
0/10

New Front Door

We hired All Weather to provide and install a new front door. When we purchased the door, we provided them with the make and model of the door hardware we intended to purchase. Not only did they fail to come out and measure the door to make sure it would fit, but they didn't even look into whether or not our hardware would work with their pre drilled holes for the lock sets. 6 months after originally placing our order (and paying in full), they told us that they couldn't provide or install our door with the lockset we had purchased. It took us another 3 months to get our money back from them and we still don't have a new front door. Very frustrating experience, I would never recommend them for jobs outside the "cookie cutter" new home build that requires zero customization.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Lynn, I am saddened to hear that your experience was frustrating with All Weather Windows. It sounds like we did give you your money back although it took some time administratively. We do strive to give customers as much flexibility as possible but unfortunately we dont offer every solution for every door. I hope you are able to find what you are looking for out there!

Tom in Duggan
Tom in Duggan
3 reviews Edmonton, AB
8/10

New windows for our 2nd floor.

We had All Weather Windows make and install windows for our 2nd floor. The salesman was very professional and efficient. We were given an ETA that was a bit long, but not unreasonable, and they did come in ahead of that date. The windows are well built and the installers got them in without any issues and fairly quickly.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for taking the time to provide your feedback. Take care, Fay

homeownerD-L
homeownerD-L
1 review Edmonton, AB
8/10

new front and back doors

The product arrived in a very timely manner. The doors were both very unique, making our choice one that was not seen over and over in our neighbourhood. We are very pleased with both the product and the value for our money.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you for your feedback. Sincerely, Fay

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about All Weather at Home Installation Services, a division of All Weather Windows Ltd.

All Weather Windows Renovations is now All Weather at Home Installation Services. We specialize in the manufacture and installation of windows and entry doors. We offer highly energy-efficient windows and doors that:
• save you money by reducing your energy costs up to 12%.
• help keep your home comfortable all year-round.
• reduce outside noise, and, depending on the amount of humidity in your home, will have a lot less condensation in cold weather.
• make a real difference in protecting the environment.

All Weather Windows’ InstallationMasters™ certified installers ensure professional installation:
• Five-year installation warranty.
• Comprehensive product warranty.
• Licensed, bonded, insured, WCB-Certified.
• Convenient year-round installation, even in winter!
• Knowledgeable staff ensures the job is done right.

ENERGY STAR® awards include: 2018 Sustained Excellence; 2015, 2013, 2011 & 2010 Window & Door Manufacturer of the Year; 2012 Participant of the Year.

Recognized as one of the 50 Best Managed Companies in Canada 14 years and running.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, garden/patio doors and entry doors. Apex series offers exclusive V-weld techology that virtually eliminates air and water leaks.
SERVICES
Window, garden/patio door and entry door installation
BRANDS
Apex Alloy, Apex, Vantage, Viscount,
STYLES
Windows: Glider, Double Hung, Single Hung, Bay & Bow, Awning, Casement, Fixed, Picture Entry doors: steel, luxury woodgrain, textured fiberglass, smooth fiberglass Garden/patio doors: metal clad wood french doors, steel, pvc, wood and fiberglass sliding doors.
SPECIALITIES
Supply & Installation of Windows, garden/patio door and entry doors. Glass replacement services in Edmonton only.
WEBSITE
https://www.awhinstall.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
900
PAYMENT METHOD
Cheque, Credit Card, Financing Available
LICENSES
Better Business Bureau, Installation MastersCSA CertificationWindow Wise
LIABILITY INSURANCE
Yes
DIPLOMAS
Fully insured, WCB, Bonded
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year comprehensive, transferable warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.