I saw Yuri's status on HomeStars and decided that he must be good at what he does. I called him, and he was very professional. He stayed on the line for upwards of 30 minutes to answer my questions, and to explain the services and requirements very well.
During a second set-up phone call, he gave me information about services that he COULD offer, but would not suggest, due to their timelines and high cost. This made me feel like he really was working for ME, rather than for increased profits.
During the home inspection, he went over every point that he discovered, and stopped often to answer any question I had. He never seemed rushed, and genuinely wanted me to understand. He even had a sense of humor about everything. His inspection lasted for the better part of 6 hours.
His report is upwards of 60 pages, with photos for reminders of each point. He just called me to follow up with the recommendations that he had made, and to find out about the home purchase. With the home inspection came a guarantee, and a 1-year registration to a home owners assistance website.
Yuri really is the embodiment of professionalism, and I would gladly use him again for another home inspection.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Literally nothing
- Company Response
Aaron, first of all thank you for your kind words and for the highest rating of my services. I indeed try to advice my clients on all ancillary services that I possibly can provide for them but at the same time I want people to get value for everything they pay for. And that is why if I don't see much value for something, even if they ask for it, I advice against it. My business motto is honesty, decency and quality for over 12 years. And that is the only way for me to grow my business. Please remember that we are your building consultants for life. Please do not hesitate to call us should you have any question or need advice. Again thank you for the highest rating of my services and all the best with your new home.