Abbey Air Home Services by Enercare

Formerly Abbey Air Service Experts
Heating & Air Conditioning
Burlington ON L7N 3L6
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HomeStars
Heating & Air Conditioning
Abbey Air Home Services by Enercare
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90%

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Reviews by rating (past 12 months)

Reviews for Abbey Air Home Services by Enercare

Average customer rating:
9.5 10 (501 reviews)

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Private User
Private User
Private User reviews Burlington, ON
10/10

Great service

Have been with this company since buying my house in 2007, when they were the only ones available to make an emergency repair call. I was so impressed I signed a service contract. They have been reliable without fail, and their technicians are unfailingly knowledgeable and respectful. They’ve even helped me out in dealing with other companies, when they had no stake in the outcome other than being kind. Murray, Helge, Cory are my regular service guys — I love that I know who to expect — and they are great. On occasion the person on the phones isn’t great, but nobody’s perfect.

Approximate cost of services:
$15.00
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Company Response

Thanks for being a loyal customer and sharing your positive experience

Brett in Burlington
Brett in Burlington
0 reviews Burlington, ON
0/10

terrible customer service

I left the previous review, wanted to update to let the owner know again that I had left emails with the company (multiple) trying to update payment information..got no response...then out of nowhere on May the 4th they take out a payment directly, so maybe they found the information buried under a desk and then took the money out without providing me a receipt or any notice in my email. Once again the worst customer service I've ever jad in my life is with Abbey Air, completely disorganized, unco ordinary and rude to not respond to a customer and take money without providing any information that you found my bank info that you've had since the beginning. I highly recommend if you like structure and respect to not use this company based on my experiences with there customer service..pathetic.

Approximate cost of services:
$118.00
1 of 1 people found this review helpful.
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Company Response

Brett - we apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.

rgenie in Burlington
rgenie in Burlington
2 reviews Burlington, ON
10/10

Water Heater installation

Replaced our old water heater & mixing valve. Fast, efficient, neat & knowledgeable.
Hot water is now hotter & faster than the replaced unit.
Very, very pleased with their work. Highly recommend them.

Approximate cost of services:
$2,200.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Water heater installation

Technicians Todd and Steve were great. They covered every surface with protective carpeting as to not damage any area in my house while they were working. Todd walked me through the entire installation process evening making the water flow better by having less 90 degree bends to the water heater. He also mentioned we may want our old main shut-off valve replaced since it was not fully closing. They did the job quick and left things tidy. Strongly recommend them.

Approximate cost of services:
$500.00
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Company Response

We do our best to provide every customer with superior service and it is always nice to hear positive feedback!

jeanne
jeanne
1 review Burlington, ON
10/10

Service contract

Helge came and was very friendly and cleaned the furnace and did an exception job on cleaning the glass on the fireplace
Excellent work and service. Highly recommend Abbey Air
Thank you

Approximate cost of services:
$320.00
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Company Response

We appreciate your business and thank you for this great review!

Private User
Private User
Private User reviews Oakville, ON
10/10

install new furnace and water heater with new piping

Marcel and Kane did the installation and were very thorough, knowledgeable and efficient in their installations. Detailed explanations were given as to how to operate the new thermostat. They kept our home clean while moving in the new equipment and removing the old equipment.

Approximate cost of services:
$9,300.00
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Company Response

Hello! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

wbarrow
wbarrow
0 reviews Oakville, ON
10/10

HVAC inspection/servixe

Inspected HVAC and addressed a potential issue. Professionally done and results are as expected for this job.

Approximate cost of services:
$250.00
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Company Response

Hello! Thank you for taking the time to mention your satisfaction with our services!

Mary
Mary
1 review Oakville, ON
10/10

HVAC maintenance

I feel that Abbey Air provides a good service and peace of mind that proper maintenance is being done. Over the years, we have had Murray provide the service for us and he is a star!!! Thank you !

Approximate cost of services:
$300.00
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Company Response

Mary, we have truly appreciated your business over the years and thank you for being such a loyal customer!

rhondac
rhondac
0 reviews Oakville, ON
10/10

Furnace and AC cleaning

We are always very satisfied with the quality of attention and care from Abbey Air.

Approximate cost of services:
$260.00
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Company Response

Hello and thank you for your continued trust in our services!

Sherry
Sherry
1 review Oakville, ON
10/10

Furnace and air conditioner maintenance

Devin and Brendan were amazing. They were on time, very neat in their work, made recommendations for a special filter after renovations and had lots of great advice. We bought our furnace and air conditioner new from them 10 years ago and have it serviced every year with them. We have been extremely pleased

Approximate cost of services:
$220.00
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Company Response

Sherry, we have truly appreciated your business over the years and thank you for being such a loyal customer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Abbey Air Home Services by Enercare

Expert AC Repair and Service in Oakville – Guaranteed. Abbey Air Service Experts In the heart of summer – especially in Oakville – AC repairs are just about the last thing you want to think about. But that won’t stop it from happening. But it’s your lucky day… Abbey Air ...
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