The Carpet Palace

Carpet & Rug Retailers
Halton Hills ON L0P 1K0
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Reviews for The Carpet Palace

Average customer rating:
9.8 10 (139 reviews)

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Nadine in Niagara Falls
Nadine in Niagara Falls
0 reviews Halton Hills, ON
10/10

Basement Carpet

Fantastic!! Store staff where very helpful. Installers were friendly and kind. Carpet is perfect! The price was the best out of multiple quotes. The work was done very quickly.

Approximate cost of services:
$4,600.00
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Company Response

Hey there Nadine! So glad we could complete your carpet installation in a timely and cost-effective manner. Thank you so much for working with us on this.

Please let us know if you have any questions at all about your new carpeting.

The Carpet Palace Team

Frappier
Frappier
0 reviews Halton Hills, ON
10/10

Carpet

My carpets look amazing in the two girls room and the Master bedroom. The custom made hallway runner and spiral stairs are perfect. Thank you for the great service!

Approximate cost of services:
$10,000.00
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Company Response

Hey there J!

This turned out so great, thanks for attaching some photos for us to check out. Happy to hear you're satisfied with the carpet in the bedrooms, hallway and stairs. We really appreciate your business.... again!

Talk soon

The Carpet Palace Team

Private User
Private User
1 review Inglewood, ON
10/10

Flooring Installation

Exceptional customer experience & outcome, floor looks amazing. This is our 3rd engagement with The Carpet Palace & I would highly recommend working with them!

Approximate cost of services:
$6,000.00
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Company Response

Hi there! We're so happy that you're happy! We'd love to see some photos of the finished product if you'd like to send them to our email ... 1carpetpalace@gmail.com

Thanks so much for letting us help you with your flooring project, and please let us know if you have any questions at all!

The Carpet Palace Team

Private User
Private User
Private User reviews Mississauga, ON
10/10

Stair runner replacement

They removed old runner staples and all. Gorgeously installed a beautiful new one and left no mess.

Approximate cost of services:
$1,200.00
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Company Response

Hi there! We're so glad that you're happy with your new stair runner! Your happiness is our priority :) we hope you enjoy your new stair runner and please let us know if you have any further questions in the future.

Bill
The Carpet Palace

Jessica
Jessica
0 reviews Halton Hills, ON
10/10

Stair Runner

I was so impressed with my experience working with the Carpet Palace team. Not only was Bill helpful with carpet selection, he came to measure my stairs promptly. Although when I ordered my carpet runner Bill said that it would take about 3 weeks to come in, he surprised us by getting it by the following week and had installers come to install that same week. The installers were quick and were in and out in a little over an hour. I highly recommend The Carpet Palace and will be a returning customer in the future.

Approximate cost of services:
$1,700.00
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Company Response

Hi Jessica! What a pleasure it was helping you select and install your new carpet runner :) the Anderson Tuftex nylon collection was such a great option, and we're sure you're going to be happy with it for many years to come!

We really appreciate you letting us help you with this home project and we look forward to assisting you again in the future.

Talk soon and all the best for now!

Bill
The Carpet Palace

Agent in Etobicoke
Agent in Etobicoke
0 reviews Brampton, ON
10/10

KNOWLEDGEABLE AND PATIENT

Most of the flooring in our home, of 32 years, is from Carpet Palace as they also sell Laminate and Ceramic flooring. Unsure of what we wanted, we were shown a host of options for our stairs and upper hallway. Both George and Bill were very informative on the varying styles and textures. With their help we managed to land on what we feel is perfect. The installers were quick, arrived on time and were very polite and efficient. Follow ups are handles with a smile - most appreciated.
Thank you Carpet Palace !!

Approximate cost of services:
$5,000.00
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Company Response

Hi there! Wow, it's always so great to hear this incredible feedback :) So happy we could provide you with a fantastic experience and with carpet that you feel perfectly suits your home.

Thanks so much for choosing us for your flooring & carpet needs again and again!

The Carpet Palace Team

Mark
Mark
0 reviews Halton Hills, ON
10/10

Condo Reno

Thank you to the fabulous team at Carpet Palace. I am so happy with the work. You guys are terrific. The floors were installed on time. They look amazing. We installed new wood laminate throughout the condo. Everything was left clean and shinny..

Approximate cost of services:
$9,000.00
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Company Response

Mark, thank you so much for the kind words! Can't express enough how grateful we are for your support over all of these years. Please let us know if you have any questions or concerns about the new flooring.

Take care for now and see you soon!

The Carpet Palace Team

Manuel in Toronto
Manuel in Toronto
0 reviews Mississauga, ON
10/10

Carpet runner for stairs

We required a runner for our hardwood stairs. George was very helpful and patient in walking us through the selection process and in the end we came off with a great choice with a reasonable price. We did have a minor adjustment required to the carpet post installation, which was promptly attended to our satisfaction as well. I would not hesitate to recommend their services to anyone looking for a carpet.

Approximate cost of services:
$2,200.00
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Company Response

Hi there Manuel! Thanks for taking the time to write a review of your experience. Enjoy the new runner!

George
The Carpet Palace

Private User
Private User
Private User reviews Halton Hills, ON
10/10

The best in Ontario

The carpet Palace brings quality, excellent customer service and top notch installation work. With so many options out there, I cannot stress enough the importance of working with companies that deliver with such high quality, and if you want World Class Service, this is a no brainer, go with The Carpet Palace.

Approximate cost of services:
$60,000.00
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Company Response

Hey D!

Thank you so much for this fantastic review! Can't wait to see some amazing transformation photos of your flooring & staircases. Couldn't be more grateful to be able to help you with your latest home renovation project. Please do let us know if you have any questions in the future. Have a wonderful Christmas & all the best in 2023.

Bill
The Carpet Palace

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Carpet Install

We were looking for new broadloom to be installed inside of a month and Carpet Palace came through for us. From the initial contact to the installation, all those involved were very polite and informative. We are planning to carpet our upstair bedrooms in the spring and will certainly be using their services at that time. We are extremely pleased with Carpet Palace. Thanks George!

Approximate cost of services:
$5,000.00
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Company Response

Hello there! Always so great when we can accommodate a quick turnover and a beautiful final product! We really appreciate you entrusting us with completing this work in your home and look forward to working with you again in the future.

Have a wonderful holiday season!

George
The Carpet Palace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 30 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, ...
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