My husband and I are super grateful we stumbled upon Daytona Homes while searching to buy our new home. We were undecided if we were going preowned or brand new. Looking into what Daytona Homes provided easily made that decision for us. From start to finish we were always taken care of and the customer service was phenomenal. The ladies in the Stewart Greens show home (Lorna & Tara) were nothing but the best. Their commitment and what they do for customers is way beyond what their standard job duties entail. Many times they stayed after hours or made themselves available by phone to finish paperwork with us or discuss next steps. If we ran into roadblocks, they were always there with solutions or support. If we had to do it all over again, we would do it with Daytona Homes. Thank you for making this home purchase the best experience it could have been.
Oct 29 2019
So 4 years later I change my stars and would not recommend Daytona Homes to build with. Our awesome experience ended with the ladies in the show home. After our purchase, it all went downhill from there. As far as any kind of assistance or warranty issues, Daytona passes the buck. As soon as your one year is up, you’re on your own even if you tried bringing the issues up during that first year. We have brought several things up to Daytona in regards to our new home about issues that technically shouldn’t be happening in only four years but keep getting the run around and eventually an answer of “not Daytona’s issue to deal with”. When you call into warranty and ask for someone to come out to discuss/look into an issue, you get a guy coming out just to waste your time. Nothing is ever done. You ask to speak to someone higher up to get something done and you’re still passed off to the bottom of the totem pole guy. My only advice would be to look for a builder and research before you decide to have them build your home. I would never choose Daytona to build with or buy an inventory home with again.