Hi Anne,
We do appreciate your concerns and of course these comments were already informed by yourself over the telephone.
Unfortunately, nothing in life goes as planned and we did explain that we had some issues with the price as it was a special order. Nevertheless, we agreed to
do the job for you as promised, even at a great loss to keep you happy. The manufacturer had not delivered the doors as we were hoping for the specific date that you have asked for.
We do know your reasons for wanting the storm doors at your front doors and tried to accommodate this with unfortunately no luck.
We will supply and install the doors as promised, once you are back from your holidays.
We thank you for your business.
Regards
Edmunds Home Improvements
6882 14th Avenue
Markham, ON L6B 1A8
Tel: 905 472 0276
info@edmundshome.ca